Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $313.99
The comparable value price is $329.99

Customer reviews

Rating 4.1 out of 5 stars with 252 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers find value in the VIRTUOSO MAX Wireless Gaming Headset's sound quality, comfort, and battery life. Many appreciate the headset's connectivity range and the quality of its bass and active noise cancellation. However, some customers have noted that the headset can feel heavy, and the padding may not be as soft as they would prefer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 252 reviews
  • Rated 5 out of 5 stars

    Best Gaming Headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming headset, hands down! I have had Arctis, PS5 ultra, Turtle beach. This one tops them all in quality, comfort and simplicity. It works great on my PC gaming and console.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not working right, never did

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starting off the sound quality is great, when it works. The ear pads could be more comfortable, as many folks have said, but its not as bad as some people make it out to be. I was waiting for a 3rd party to come out with good replacements but I don't think the headset will be with me much longer at this point. I bought this about 3 weeks ago, and i just keep running into problems. in about 40 hours-ish of computer time in 3 weeks ive had; Problem 1: On at least 5 different occasions, my headset has randomly turned all audio sources into a robotic, low bitrate mix. It sounds very choppy and all voices are illegible. This could happen while browsing, i'll open a video and find my audio is already in that state, i could be in the middle of a game and it could suddenly distort, i could be sitting in voice chat, or mid way through a video not even touching my computer. When it occurs, others have reported that my voice is coming through clearly, so it seems to be a driver related thing, but reinstalling drivers hasn't helped. Problem 2: On 1 occasion, my headset failed to wake up when i picked it up, i spent a few minutes flipping it on and off before it eventually turned on like nothing ever happened. The other problems are frankly nit-picks, and i wouldn't worry about them if it werent for those big 2. At a 300 dollar price point, i expect consistency, this headset is not consistent. I'll update my review if I get a replacement and this issue is resolved.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello Mike,

      Sorry to hear about this, our team would be able to help, please reach out to them directly right on our site at any time for assistance.

      -Art CorsairGaming

  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great headset

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is great i have loved using it so much great audio and fits comfortably

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality & Style!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m having the best Gaming Experience and lifestyle with these headphones! I wish I would have purchased them sooner! I’m always getting cool feedback from other gamers about them; how they light up in different colors and excellent sound!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    my favorite gaming headset so far

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my favorite headset so far, gone from logi prox2 to a steelseries artic nova pro wireless to this, and ill never go back. my favorite part is that you really dont have to download icue to get it to work. there is also a dual connection feature which is great you can do the dongle to pc and also connect bluetooth to phone and control the volume with the earcup sliders

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Corsair Max

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them I would say that there are some really good joints. You know a lot of people probably don’t really care for him because of the way, but that doesn’t really bother me much you know I think everything is great with him. I would suggest that you bring them out at a lower price to lower the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have really good spacial audio and just overall sound quality was amazing. I wish I knew sooner I needed the xbox compatible verson to use on my xbox x.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortably Good Sound Quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for mydaughter. She use them on her Playstation 5. They work great and are wonderfully made. They were on sale, so great of a price for a superior product. The sound is great andbthe cushion on these headphones are conformable. The sound is crisp and they just sound fantastic. She is very please with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    $$$

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, expensive price. But the sound quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The better version virtuoso Max

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like corsair and high quality audio, this is the headset to get. It has amazing sound and can be tuned with Corsair's SoundID software. It has wide compatibility and amazing range. The only issue I've had is comfort with the narrow headband.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Headset

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headset for my ps5 as a secondary headset. And it did not fail. In fact it was so good and so worth it that everything about it was good. The only downside to it personally was it that it was heavy and hard to get use to but after that it was great. Noise cancellation is amazing sound quality is amazing. Design nice and durable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Headset

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality good mic highly recommend. Very good for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headsets I would recommend them for ps5 and other devines

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset i have Purchased

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset. Sound quality is outstanding and mic quality is awesome as well. Comparing to the steelseries arctics pro these blow it out of the water sound quality wise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great quality, no separate voice/game audio.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality is great, sound was on point with other headsets in the same price range and the software works well. The downside, these do not have a separate channel for voice audio and game audio, that was a deal breaker for me on a headset at this price point. If this is not a deal breaker for you, they are awesome.

    I would recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello,

      Please verify features before purchase to avoid purchasing a product which doesn't have a feature you want and then giving it a bad review for working as designed.

      -Art CorsairGaming

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Headset ALWAYS ends up falling apart! Good mic tho

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Corsair Virtuoso Max at Best Buy for $275.00, and got the protection plan. Great mic quality, great audio quality, yet around 2+ months, the faux leather top of the headband started peeling. I was careful to not fall asleep with the headset on or ANYTHING else that would be rough with it. the faux leather top peeled completely off, so did plastic layering below it, leading to the pad on the top part of the headset to start separating from the cheap headband. I took it in to bestbuy, got a BRAND NEW replacement, and after 2 months of use, the SAME EXACT ISSUE happened the SAME EXACT WAY. SO? Screw Corsair if their CRAP is built cheap! Apparently I no longer will buy a Corsair product, and this is after having the Corsair HS80 headset for 5 years, where the earpads eventually fell apart and I had to KEEP buying replacement earpads until I finally upgraded the Corsair HS80 and bought the Corsair Virtuoso Max. Now....it looks like I purchased the $400 Astro A50X, and so far it seems good, but I literally just bought it today. If it ends up being a better headset, then, it's worth it to pay the extra. It's not like I was going to be stupid enough to go the Corsair Route again...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Product review

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good, the sounds , the quality of the ears covers. Good so far but the headband feels like it broke with the least force.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing and the noise canceling sounds amazing. Best headset I’ve ever gotten

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Corsair virtuoso max

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The RGB is cool, it is comfortable but after awhile you do feel a little sting on top of your head but overall sound is good and very clear I’m happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Excellent build quality, lacking comfort (for me)

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset build quality was very high and feel it would last a life time. However, I was not a fan of the pads and found them uncomfortable though this is an endless struggle for myself with a large head. I think for the price there are better options to consider like the Audeze Maxwell which to me has the best audio representation of any wireless gaming headset and should be a direct competitor to this headset.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello Brian,

      That's unfortunate, hope you find a pair that fits you better from other our offerings or another brand!

      -Art CorsairGaming