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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 79 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are positive about the ease of use and installation of the ITT-2554-V-AS Corded Mini Wall Phone. Customers are negative about the ringer volume, with some reporting that it is too quiet or does not work properly. Some customers also report that the sound quality is not good and that the phone seems cheaply made.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 79 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good basic phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed simple corded phone for mother to operate. Works fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice phone. sound is good. reception is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't find a extended chord the same color as phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's an adequate landline phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a wall mount plate. My other wall phone just had to use 2 wall anchor screws. Ring is nauseating bell. No way to change it. It does work though so I guess that's a good thing. Took almost a week to be delivered to the store and there was inadequate notification of its arrival at store.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works ok. Cord from Hand set to base much to short

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    just what we wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything worked out right. we are pleased with our purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Landline

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy handset that stays on base securely. Adjustable ring. I had to return the first one because it did not work - no dial tone. Replacement was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good no tech issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this due old rotary dial Phone did not work with att U-verse voip phone service . I'm Glad with Cortelco wall phone nearly A full year no problems and works fine with U-verse voip. See not many wall phones can fit A old rotary wall plate. I order this when sent to me the item pack very well Compare to rival stores I bought other items at BB also sent with care. When I got no other store offer this wall phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    oldfashiontechgma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    luv it-perfect size for kitchen wall phone-but needed an extra long cord from receiver . instant plug in to wall jack-no tools-took me 2 minutes..

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 2 out of 5 stars

    notgreat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone seemed cheaply made I would not recommend

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ringer volume

    Rated 1 out of 5 stars

    Awful, returned it right away.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ringer never worked right. Rang too softly to really be heard, then stopped working completely. I thought I was buying a tough type of phone you might find on a factory floor. No way.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a corded wall phone because of the location of the wall jack. Had difficulty with AT&T slimline phones staying in the holder. Dispute adjustments the phone kept falling out. This phone is great, hands up like it should. Even has a volume control in the hand piece

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep it simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a basic phone to put in my kitchen. One that did not need batteries and without all of the gadgets that go wrong ! This one has worked out great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A very relaiable equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good phone. It will work even whenever power goes out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This phone was great to find for my kitchen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! Family said I would not find a wall phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for Kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for kitchen a landline Phone. The functions and quality were good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Wall Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone to replace a decades old wall phone. I prefer a basic, no nonsense phone that is both easy to use and helps me to more easily understand conversations. This phone is nice looking, has a large keypad and has very clear sound quality. The loudness control is conveniently positioned and provides a wide range of volume selections. I am very pleased with this telephone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    wall phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great phone for my elderly mom. Easy to install and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic wall phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seemed to be a great phone - but unfortunately it would not work with the kind of connection I have. Best Buy store was great about the return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated the wall phone I had purchased from an office supply store but I didn’t want to do without one in my kitchen. This phone has the looks and quality like in the “old days”! And the receiver sits snuggly in the cradle. I was ashamed of the “modern” one in my high-end kitchen. I love this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone for Grandma

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old school style phone and easy to use - perfect for the kitchen

    I would recommend this to a friend
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