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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 485 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the Gamer Master Gaming Desktop's excellent performance and ease of setup as major strengths. Many also praise the impressive graphics capabilities and find the price to be very competitive. However, some users have reported issues with the motherboard and the quality of the included peripherals. A few minor concerns were also raised regarding the RGB lighting and case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 485 reviews
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Motherboard

    Rated 3 out of 5 stars

    First PC and it broke…

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get a new PC w/o having to wait. After seeing good reviews, I purchased and picked up same-day. I bought it in December 2021. Within the four months I had it, it was running beautifully and I was so happy…UNTIL my PC wasn’t displaying picture onto my monitor. I took it in to get it looked at and something about the first slot the GPU was in went dead. They moved it down and said eventually the motherboard will crap out — it did about 2-3 weeks after they moved the GPU down. I’ve been told by friends and some Best Buy employees that it would be better to buy a more base line model then just replace the parts as needed. In CyberPowerPC’s case, they obviously spend the money on CPU and GPU but then cheap out on things like the motherboard, etc. But in the long run, a lot of these prebuilts aren’t gonna have the best parts unless you’re spending a gross and unreasonable amount of money (which I almost did). My solution to stressing over all these different pcs with pros AND cons, I’m just buying the CYBERPOWERPC with NVIDIA GeForce RTX 3070Ti (which I was recommended).

    I would recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Thank you for reaching out to us. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great pre-build system!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to get my 1st gaming PC after some thoughts. I was originally thinking of just building my own, but after speaking with the sales team member at best buy, He shared his experience in the cost differences right now due to the market and this being a great option to get started without spending additional $$ now and it can be expanded later if needed. So far it has been an easy setup for my new desk area and I'm enjoying the functionality. Fast bootup speed and performance so far without any lags. Plus, it looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great packaging easy to set up, very powerful, great pricing and it looks amazing. recommend 6 out of 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    The Best PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best PC ever, highly recommend for gaming. No issues or lagging at all & most importantly fast, very fast. You will not be disappointed if you purchase this PC.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    First time game rig.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great power and great graphics. No issues at all. Very fast computer. Windows 11 is great. Makes the graphics on even older games look brand new. Satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great birthday gift

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great my son loved his birthday gift easy to install and start up. Looks amazing and love the lights. Still running strong!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    New Gaming PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pc. Runs smoothly and the graphics are great. The Best Buy guy was very helpful and helped me get this awesomely computer!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fix for fan lights

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is AWESOME! Wish I would have bought it sooner. I can play all the games I want and more. Upon start-up, the fans worked but the lights did not. After I removed the back panel I found that the cables were not connected into the circuit board. This seems like a flimsy design or the lights were never plugged in but either way, it was an easy fix. Overall I am extremely happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is stylish well built and fast set up was easy my 13 year old son did it also larger than I expected

    I would recommend this to a friend
  • Cons mentioned:
    Rgb

    Rated 5 out of 5 stars

    Very Surprised

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little apprehensive looking at some of the bad pictures and reviews. But the overall positive reviews make it worth the purchase. I had to have it shipped to my store. I did upgrade the memory to make it 32GB ( Amazon $57 ) Windows 11 took a little getting used to but it seems all right. I don't care too much for the RGB ( at least there's a button to turn it off) overall very satisfied with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can change the colors. Handles projects, school, photography & games very well. Lots of space too.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Beast Mode

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a beast! I have zero complaints and absolutely love it. The Best Buy rep who helped me select the PC was super knowledgeable. Also got a 32" curved gaming monitor which is also killer!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome Beast!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome PC. I never had any issues with a Cyberpower PC, Except for a power supply issue, but Cyberpower sent a new one free of charge. This PC is a beast and load up Cities Skylines in about 30 seconds, and even GTA 5 runs great on it!! Its worth buying if you are in the market for a new PC!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THIS PC IS AMAZING

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so quit barely any noise runs a stable 240 fps in fortnite

    I would recommend this to a friend
  • Cons mentioned:
    Motherboard

    Rated 5 out of 5 stars

    good start up gaming pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good purchase i went for entry level and love it, made a few upgrades but def love it will keep it for a while until more founder editons cards are released

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this recently and it's amazing it run's warzone, modern warfare, and a lot more games smoothly. Definitely recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first gaming pc and I love it. Really easy to setup. The black and white case match with my PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming pc, it runs so smooth. Love it! It has handled everything I have thrown at it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Motherboard

    Rated 1 out of 5 stars

    Problem after problem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first gaming pc and i saw the incredible reviews on this one and thought it would be amazing but its been awful. Worked great for a day. Been having issues with usb ports that are cheaply made. Been having issues with audio. I can hear other people but they cant hear me and i tried all the trouble shooting methods and looked online but nothing worked. I try to play far cry 6 and keeps freezing and disconnecting my keyboard mouse, and gaming controller. I tried reaching out to cyberpowerpc but they still havent messaged me back in 3 days. Definitely about to return.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
      Tech Support:
      (855) 888-2039
      [email protected]
      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST
      CyberPowerPC Support

  • Rated 5 out of 5 stars

    Finally!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to have a game that this computer cant really run, i may in the future if i want to go max ultra settings on certain games go 8gb instead of 6gb with the vram, other than that 5/5 i absolutely love this pc

    I would recommend this to a friend
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