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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 172 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Gamer Supreme Gaming Desktop's performance and its value for the price. Many appreciate the build quality and ease of setup, although some experienced issues with cooling and the graphics card. A few users also reported problems with the power supply and packaging. While some upgrades might be needed, the overall experience is positive for many buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 172 reviews
  • Rated 5 out of 5 stars

    Amazing PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my monitor and pc together and I liked the easy set up. I love how easy it is to change the colors on the fan. It is a perfect size as I have it set up on top of my desk and it doesn't take up a lot of space which I like because it still leaves me ample space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came early and better looking than I expected but I wish the fan lights transitioned more smoothly when changing colors.

    I would recommend this to a friend
  • Cons mentioned:
    Gpu

    Rated 1 out of 5 stars

    Poorly Assembled/Wouldn't boot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received unit with mouse and keyboard boxes ripped open and a ziploc bag that held the mobo accessories in. The ziploc bag was ripped. At first I thought it was a return, but it seemed very well packed. I plugged it in and immediately heard loud clicking. Part of the PSU cable (6 pin adapter) was stuck in the GPU fan. The 8pin on the cable was plugged into the GPU and the 6 pin was hanging off and stuck. This PC was either never booted or it occurred during wire management when assembled. I popped off the side of the case and removed the PSU cable adapter from the GPU fan. Regardless, system never booted afterwards and sent it back for a refund about 15 minutes after it arrived at my house.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Thank you for reaching out to us. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
      Tech Support:
      (855) 888-2039
      [email protected]
      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST
      CyberPowerPC Support

  • Rated 4 out of 5 stars

    Great computer just hard to get a hold of provider

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's good just kind of hard to get a hold of the manufacturer have a few questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly reccomend

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is amazing. all the parts are put together masterfully and the cord management is on point. also the customer support for CyberPower is just un beatable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing gaming PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for our children and they absolutely love it. Runs great and has awesome color combinations. Very fast speed with their games and highly enjoyable. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Starting PC!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as my first PC a few weeks ago and it's been holding up great for the gaming I've been doing. Ultra graphics on games such as modded Skyrim, Dark Souls 3, and Red Dead Redemption 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CyberPower PC running MSFS using VR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my CyberPower computer (i7-11700KF), 16 GB, NVIDIA RTX 3070Ti. Runs Microsoft Flight Sim on VR perfectly. Could not be happier with the support that I received from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer came extremely fast looks great runs great no issues at all runs QUIET, will update in a week to see if I have any issues

    I would recommend this to a friend
  • Cons mentioned:
    Gpu

    Rated 1 out of 5 stars

    Avoid the pain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would NOT recommend this PC... the graphics card! It blew out RIGHT after the return period had ended (literally, three days after). Took the PC to a trusted, third party repair shop because the PC would not display/rendered an error message stating that no signal was coming from any of the HDMI ports or the DisplayPort. Shop inspected the PC and said that the GPU was dead... $1,400 just to replace the GPU!!! It was a birthday present for my son and he is crushed. First and late time we buy a CyberPowerPC.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Thank you for reaching out to us. We sincerely apologize if this system has not met your expectations. We are also sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
      Tech Support:
      (855) 888-2039
      [email protected]
      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST
      CyberPowerPC Support

  • Rated 5 out of 5 stars

    Perfect for gamers!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started using the computer for a couple of days, so far so good, needed to upgrade from my dinosaur computer. This PC made my team and I the king of peaks. IYKYK.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the buy. first pc and have nothing to complain about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have had my new Pc for about a month now , only issue I have had is it didn't come with m.2 standoff for when i put in a new ssd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    alot of power

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great pc that gets the job done. didn't like the cheap keyboard and mouse, wish it never even came with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time and in perfect condition, pretty much plug in and power on after you take out the protective foam inside.

    I would recommend this to a friend
  • Cons mentioned:
    Case

    Rated 1 out of 5 stars

    Great PC but bad workmanship in the packing dept.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry to say but, this item was returned. It failed to turn on at first attempts due to a suspect bad switch and the video lasted a mear second - no video! Just a flash on the screen was all I saw. There was also visible damage to the back of the case by power switch that visible upon unpackaging and was reported to the store where I purchased and returned. Too bad. My last Cyber Pc was great until the video quit also.

    I would recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Thank you for reaching out to us. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support

  • Rated 5 out of 5 stars

    Great deal on a great pc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best pcs ive ever own i cant wait to play some newer games on it ive already enjoyed elden ring

    I would recommend this to a friend
  • Cons mentioned:
    Gpu

    Rated 1 out of 5 stars

    It was a lemon

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first gaming pc I have owned. Shipped to the house, box was in good condition packing was nice and secure. I attempted to start up the PC but would not get a display on my monitor. Checked all connections, removed graphics card and ram and reinstalled (after speaking with tech support). Still nothing, did the CMS reset, nothing come to find out they do not test the computers when they are assembled. Returned to the store and ordered a different computer.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support

  • Rated 5 out of 5 stars

    Buy It!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Build and Easy to set up. Has ran all of my games with amazing graphics. Def recommend

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 1 out of 5 stars

    It’s a no go…..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously wanted this to work out for me but it couldn’t handle anything I played. Overheating with the simplest of games (like deep rock galactic!) even after putting in more fans. I tried countless other things and could not get this PC to work without temps rising to 90 degrees CELSIUS. Extremely disappointed with this PC. I do not recommend. Best Buy was a great help luckily so no complaints about Best Buy.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Thank you for reaching out to us. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support

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