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Customer reviews

Rating 3.8 out of 5 stars with 9 reviews

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    Rating 3.7 out of 5 stars

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    Rating 3.5 out of 5 stars

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    Rating 3.8 out of 5 stars

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67%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
  • Rated 5 out of 5 stars

    Awesome 3090 i9-12900KF machine great components !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I never write reviews. Second, I never buy pre-builds. Third, I never buy PC's from best buy. Lets keep this short and sweet. I expected to get a hot mess of hardware thrown together. I received a professionally built and packaged gaming PC. MSI motherboard PRO Z690-A, I9-12900KF, EVGA 3090, 12 CoolMaster water cooler, Nice NZXT case. Not a single exposed wire, fully integrated RGB with remote lol. Basically a very similar build to my previous 1080 machine I build 3 years ago. No regrets, price was better than anything comparable. Came with 16gb 3200 DDR4, This mother board handles DDR5. If I had to do it over the only thing I would do different is buy it sooner. Also picked up a Odyssey Neo G9 at the same time. Awesome monitor for DCS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great pc at a really good price. Runs a bit hot when playing games at max settings but that's expected. This pc is perfect with a good price for high end components. Highly suggested if you're looking to upgrade. They also added another fan which was awesome to see. Also there's plenty of room for upgrades in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for a 12900KF and 3090

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since getting a GPU is almost imposible I went the prebuilt route. I have to say I am happy with most of the components and everything works great, FPS will not drop below 160 on a 1440 monitor with 165Hz. I have made some upgrades but overall I was very satisfied the way I was shipped. The card I got was an EVGA 3090 FTW3, it also has an AIO for the CPU and plenty of RGB fans. I use this computer to play games like HALO Infinite and other games, I play for about 3 - 4 hrs every day and have not had an issue what so ever.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Can’t recommend CyberPowerPC brand

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace the graphics card 2 months after we got it. It still has issues anll the time and ended up a year later white screen appeared….motherboard issue which is no longer covered. Will not buy CyberPowerPC again. Our other computer is an IBuy brand and seemed to be better we’ve not had an issue with it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quality control is shoty at best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer and about 2 days later it went to sleep but would not wake up, I tried to contact customer support but was unable to get a response from them. Several days later I turned the computer on and it would not send a signal to the monitor. When it worked initially it worked amazingly, however, spending this kind of money on a computer to have it glitched out as it did is the reason for the low star. I will be exchnaging it and getting a new one and will update my review pending that new computer.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Thank you for reaching out to us. We sincerely apologize if this system has not met your expectations. We are also sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
      Tech Support:
      (855) 888-2039
      [email protected]
      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST
      CyberPowerPC Support

  • Rated 5 out of 5 stars

    Great prebuilt unit!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer with great performance. Runs the programs i use to great execution. Really pleased with my purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nightmare.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came defective, couldn't get ahold of cyberpowerpc for a week. When I did they didn't help. The "geeksquad" was useless. Just a bunch of people reading a script. The computer was received by their warehouse 11 days ago and still no progress on my refund and every time I call about it the "maximum wait time" on refunds increases.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
      Tech Support:
      (855) 888-2039
      [email protected]
      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST
      CyberPowerPC Support

  • Rated 5 out of 5 stars

    BEST PRESENT FOR YOUR CHILD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Pc Good For Pro fortnite gamer. Awesome graphics. Goood for children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightning Fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless startup. I was ready to go with all my applications within 10 minutes.

    I would recommend this to a friend
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