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Customer Ratings & Reviews

Your price for this item is $1,599.99
The comparable value price is $1,979.99

Customer reviews

Rating 4.6 out of 5 stars with 71 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-71 of 71 reviews
  • Rated 1 out of 5 stars

    Keeps crashing on all games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for like 3-4 months and it runs completely fine until I run games. It crashes every single game I run every single time. I've tried all the normal fixes (underclocking, driver updates, etc..) and nothing is fixed. I try running all my games on low graphics too and it still crashes. I've been too busy to go into the shop, but I'll take it to customer service for a fix and hopefully update it with a better review after. For the money I spent on this, it's ridiculous that I can't run any games on this GAMING PC

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid unless you love rainbows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC but the RGB is permanently rainbow spinning. Tried calling customer support and they'll gaslight you until you hang up.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (855) 888-2039
      [email protected]

      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST

  • Rated 1 out of 5 stars

    PC broke less than a month after I bought it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this PC less than a month ago on July 31st and by Sunday the 24th of August the pc had already started to have problems. I took the pc to Best Buy just for them to tell me that there is a defective part in my PC and I must ship it off for at least 2 weeks so my protection plan covers the cost?? I would avoid going with this PC.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be pretty good, havent had any problems and the guys at BB have been very helpful in setting up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up exactly as I wanted, perfect condition, and on the exact timeline they said it would! Great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Purchased on 5/18/2025

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This prebuilt is packing a 14700KF, so it provides great performance in gaming and multitasking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love with this gaming desktop pc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best pc I’ve had in years affordable and runs extreme FPS never came across any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it’s worth it, came well packaged and booted up nice had it for about 7 days now highly recommend if you got $2000 budget

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What motherboard does it have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to know the motherboard it has like the brand modle number ect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks and runs great. was very happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gaming pc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great pc its very smooth and good size and very good price range.

    I would recommend this to a friend
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