Customers appreciate the Shockwave Desktop's excellent cooling system, with many praising its ability to keep the tower cool even under heavy load. Its gaming performance is also frequently lauded, with users reporting smooth gameplay at high settings for many titles. While some users suggest future graphics card upgrades, the current card is considered sufficient for many needs. Overall, the reviews highlight a positive experience with this desktop PC.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
Pros mentioned:
Gaming performance
Rated 4 out of 5 stars
No Windows Key
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My order shipped in about 20 days, and mostly everything about it was fine. Upon arrival, Windows 8 was installed and not set up. While going through the setup process, I found that they have not included a product key for windows. If you do not mind this hidden cost, the PC overall runs well for what you are paying. If you are skeptical, I would be too. I noticed in the reviews that there is an inconsistency in what people receive (no keyboards, mouse, product keys). The main product though(the computer) runs well though.
This review is from CybertronPC - Shockwave Desktop - AMD FX-Series - 16GB Memory - 1TB Hard Drive - Black
I would recommend this to a friend
Brand response from CybertronPC Customer SVC
Posted .
Alexis,
Thank you for choosing a CybertronPC Shockwave – we’re glad you like it!
With regards to the product key for Windows, we sincerely apologize for any inconvenience and for any impression that there is an additional or hidden cost to obtain one. The system is configured to ship with both the key and a Windows Disc.
The activation key will be on the COA (Certificate of Authenticity) label on the side of the system.
To locate the COA, start by facing the front of the system. Next, look at the panel on the side of the computer to your right. The COA will be in the top corner closest to you.
When entering the key found on the COA, due to the small print, some of the characters can be difficult to tell from one another; for example, the letter ‘B’ and the number ‘8’, or the letter ‘O’ and the number ‘0’.
Many find it helpful to take a picture of the COA with a phone or other device, so that they can zoom in on the characters during entry.
Should the COA not be located on the side of the computer, please check the protective plastic that was wrapped around the system when it arrived. Rarely, a corner of the COA will lift from the side of the system and attach to the plastic. When this happens and the plastic is subsequently removed, it can detach the COA from the system, with it remaining attached to the protective plastic.
If the COA is still not found, or if you would like additional information about this or any aspect of your Shockwave system, please contact our friendly Customer Service Team and they will gladly assist you!
We can be reached toll-free by phone at 855-490-2569 or by email, at: [email protected]. Please reference case number 'C-18542-0VLK'.
As to the inclusion of items such as product keys and accessories, each of our systems goes through a stringent Quality Assurance check to make certain these are included. The overwhelming majority of instances where something appears to be missing are simply misunderstandings about where to find the items.
Thank you again. We hope the above has been helpful, and we are confident your Shockwave will serve you well for a long time to come!
Pros mentioned:
Cooling, Gaming performance, Graphics card
Rated 4 out of 5 stars
Great for gaming
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a good pc for gaming,which is what i bought it for. The graphics card is a good starter card. I do plan on updating it which there is plenty of room for. The set up was a piece of cake even for me ( I am not tech inclined). I love the fact there are 6 fans so I never have to worry about over-heating the pc. I play games like Guild Wars 2 & WOW so it has to be able to handle very interactive games, this one does without any problems. The only thing I was a little disappointed in was no WORD program, but the main thing I wanted was the gaming & this machine is perfect for that.
This review is from CybertronPC - Shockwave Desktop - AMD FX-Series - 16GB Memory - 1TB Hard Drive - Black
I would recommend this to a friend
Pros mentioned:
Gaming performance
Rated 5 out of 5 stars
Good PC for price.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It's fast enough to run things comfortable at high graphics, ultra depends on the game but high is not much of a difference for it to matter, looks cool and works good.
This review is from CybertronPC - Shockwave Desktop - AMD FX-Series - 16GB Memory - 1TB Hard Drive - Black
I would recommend this to a friend
Pros mentioned:
Cooling
Rated 4 out of 5 stars
Great Processor for Photo/Video Processing
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this tower for photo and video editing and it is one of the better choices I have made. Runs fast, doesn't bog down, and all of the fans really keep the tower cool - temperature wise. Will not let you down!
This review is from CybertronPC - Shockwave Desktop - AMD FX-Series - 16GB Memory - 1TB Hard Drive - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Great gaming computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My son loves his new computer, it not only has the high function but it also looks great sitting on his desk with the LED lights
I would recommend this to a friend
Pros mentioned:
Cooling, Gaming performance
Rated 5 out of 5 stars
Great pc for gaming.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for gaming and surfing the web. Lightning fast and the fans keep it plenty cool. This PC is more than capable of running games at their highest setting.
I would recommend this to a friend
Pros mentioned:
Gaming performance
Rated 5 out of 5 stars
Great gaming computer for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Definitely not the top of the line, but it will run graphic intensive games with no problems.
I would recommend this to a friend
Pros mentioned:
Cooling
Rated 5 out of 5 stars
Great PC for gaming
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a great buy for my son can handle all the games he is into minecraft etc. right out of the box. It also has plenty of room for updating if needed in the future.It has excellent cooling it chills you when using it overheating will never be a problem.
This review is from CybertronPC - Shockwave Desktop - AMD FX-Series - 16GB Memory - 1TB Hard Drive - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Worked fine out of the box
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This reviewer received promo considerations or sweepstakes entry for writing a review.
No issues. Worked fine from startup. Not Noisy considering bunch of large fans. My 14 year old took it over and had no complaints.
I would recommend this to a friend
Pros mentioned:
Cooling, Graphics card
Rated 5 out of 5 stars
Fantastic Computer
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just recently purchased this tower and couldn't be happier with CybertronPC.
I was worried about buying a "gaming" unit pre-built, there are many horror stories about ibuypower and cyberpower being shipped poorly and not-working... don't worry about that when buying from Cybertron.
This system booted up right away, it was packaged amazingly-- there was no way this was getting damaged in the shipping. The system runs like a champ...
i play World of Warcraft, League of Legends, Skyrim, other MMOs and steam games and play them all flawlessly on this rig so far... i'm getting 50+ fps at ultra or high settings on all of them.
The processor isn't the greatest, but it definitely gets the job, the ram and decent gpu with this system really shines together and lets you play and do what you need without a hiccup.
I could definitely see upgrading the graphics card, but I'm playing numerous games right now without a complaint, they're running on very high settings and a really good framerate.
the fans are slightly noisey, but the control panel to change their speeds is phenomenal and it runs SO cold. You can literally feel it coming out of the tower-- there's no way heat is going to be an issue with this thing in the summer.
I had my own gaming keyboard/mouse so wasn't really concerned about the set that came with it.. but was very suprised that it came with a brand new logitech set--- not some bargain junker keyboard/mouse, a nice logitech mouse and keyboard that any one would be more than satisfied with.
the system came already booted up with windows and even came with cd copies of all the items installed into the unit, really helpful stuff.
all in all, if you're questioning a new gaming unit you should definitely consider cybertronpc. they're priced well and and run great. i'm so happy I went with them.
This review is from CybertronPC - Shockwave Desktop - AMD FX-Series - 16GB Memory - 1TB Hard Drive - Black
I would recommend this to a friend
Pros mentioned:
Graphics card
Rated 5 out of 5 stars
Great first time gaming PC
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I decided to buy a pre-built gaming PC to save time. I felt that the price was decent for a pre-built system and I may have even been hard pressed to build a similar one for cheaper. The graphics card is not the best but it isn't bad either. It suits my needs for the moment (Civilization 5 mostly# but in the future I will probably buy a better one.
Bear in mind that if you are planning on hooking this up to an HDTV with an HDMI cable you may run into some trouble. The graphics card it comes with has an HDMI mini output instead of regular HDMI, so you will need to buy an HDMI mini to HDMI cable #not that expensive). Also you will not be able to output sound via the HDMI cable unless you open the system and attach the motherboard sound output to the video card via the SPDIF connector.
All in all this one is worth the buy if you are just starting out with gaming on PC and want a great pre-built system for the price.
This review is from CybertronPC - Shockwave Desktop - AMD FX-Series - 16GB Memory - 1TB Hard Drive - Black
I would recommend this to a friend
Pros mentioned:
Cooling
Rated 5 out of 5 stars
Great for a amature or pro gamer
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Hi i looked around for a pre build gameing pc for a while and came to this.Its honestly a great deal for what it comes with and it got here soooo fast,like a week before the ship date!It was a very easy startup and everything runs great.The case is super cool and runs cool lol.iv been playing game in ultra being stuff on steam,wow and diablo with no problems at all.also runs minecraft great too for you people who host servers off your pc's.The only thing i find lacking it the video card.the 650 is great for more or less anything but i think im going to upgrade it sooner or later to something bigger.Over all this is a great pc for anyone woundering like i was before i bought it everyone!!
This review is from CybertronPC - Shockwave Desktop - AMD FX-Series - 16GB Memory - 1TB Hard Drive - Black
I would recommend this to a friend
Rated 1 out of 5 stars
Not worth the price or time.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It is so much better to take the time to build your own computer.
This review is from CybertronPC - Shockwave Desktop - AMD FX-Series - 16GB Memory - 1TB Hard Drive - Black
No, I would not recommend this to a friend
Pros mentioned:
Cooling
Rated 5 out of 5 stars
Great Computer
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been a console guy for a while and just recently decided to go back to my roots as a computer guy. I was skeptical at first at buying an out of the box desktop, allowing someone else to make the call on what goes in the tower. I barely have enough time to do any researching on my own, so I browsed computers and found this one fit my needs both financially and had right amount of power for me to know I have a great computer. Only complaint is the loudness of the fans, but I'll sacrifice some hearing for some cooling any day of the week. Looks pretty mean too (which is a good thing).
This review is from CybertronPC - Shockwave Desktop - AMD FX-Series - 16GB Memory - 1TB Hard Drive - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Best PC I've ever owned
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been wanting to build a gaming rig for a while now, but haven't had the time or energy. I couldn't be happier with this computer. The case is great looking, everything runs like butter. Plays every game I've tried at 60fps. I also use it to run Photoshop, Indesign, and Illustrator without issue.
This review is from CybertronPC - Shockwave Desktop - AMD FX-Series - 16GB Memory - 1TB Hard Drive - Black
I would recommend this to a friend
Pros mentioned:
Gaming performance
Rated 5 out of 5 stars
Great Gaming PC
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an excellent PC. Plays all my games on high or ultra.
I would recommend this to a friend
Rated 4 out of 5 stars
I got what I wanted
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking for a good, pre-built, mid range gaming PC because I just don't have the time anymore to build my own. This model had a good amount of the same parts I would use myself if I were to build one plus an acceptable markup for their trouble. If you just can't build your own let these guys do it.
This review is from CybertronPC - Shockwave Desktop - AMD FX-Series - 16GB Memory - 1TB Hard Drive - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Great PC for the gamer with a lil to spend!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great "gaming" PC! Windows 8 is flawless and smooth on this system! The company name and model name fit my Transformers addiction too!
This review is from CybertronPC - Shockwave Desktop - AMD FX-Series - 16GB Memory - 1TB Hard Drive - Black