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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 557 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are enthusiastic about the camera's quality, ease of use, and pan and tilt features. Many appreciate the affordability and the effective night vision capabilities. However, some users experienced challenges with the app's functionality, motion detection reliability, and occasional connection issues. The setup process and instructions were also cited as areas needing improvement by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 557 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can read all the reviews you'd like, but the proof is in your use of the product. I purchased with some expectation of being disappointed, but just the opposite. I love it. You will quickly learn that if you go too fast (before the unit has had a chance to complete an action or command) it may respond in some unexpected way. Other than that, quality and features are GREAT!. Android Sw works great as long as you have a 1/2 way decent signal. Commands and video over WiFi are outstanding!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Pan and tilt

    Rated 5 out of 5 stars

    Home Security Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this camera to allow me to view a large area with one single camera. It was very easy to setup. This camera allows me to view the whole room remotely. As I am able to rotate the camera to view another part of the room remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Great Camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera It was easy to set up and works very well I would recommend this to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Pan and tilt

    Rated 5 out of 5 stars

    Great Camera Once Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this camera compared to my older Dlink camera. The ability to pan and tilt the camera to different angles in the app is an awesome feature and allows me to cover more area with a single camera. My only issue occurred when I was trying to set it up to record to an SD card. But a quick call to tech support cleared it up so I’m still giving it 5 stars for their awesome support staff.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 4 out of 5 stars

    A great starter camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the camera for about four months now. The camera is a little hard to get started but customer service was awesome. They were able to get me set up fast and connect it to my phone and also my wife's phone. I have an Android and she has an IPhone. It's a great starter camera. I enjoy the 2 way radio. It also has a great night vision. You can also connect multiple devices and not just cameras. I can't wait to buy more.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    We use for pet camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title states we use this camera as a pet camera. This one replaced the old (6yrs) dcs-5020 that we have had. The setup is super simple. Picture quality 1080 is nice. We upgraded mainly for the two way communication but now realize how outdated our old one was. The first Dlink worked for six yrs and still does work now have it in a different view angle. Not sure would use these for security but great for remote checkin etc.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Nice Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice camera for the price. I use it to check on my dogs while at work. The app works well. Easy to set up. It is in black and white...but still good. It gives alerts when it detects movement. Woul definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Good: Solid hardware. Great range of movement; Pans 360 Horizontally and 180 Vertically. Picture is good in light and dark environments. Microphone picks up sound well, and the speaker is good. Bad: Software app could be better. Sometimes was not able to move camera with app. Only one person can use the app for the camera, so not practical for a family. If software was better,I would add 1 star.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Very awesome, extremely clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very awesome camera the app is amazing and very user friendly and the picture couldn’t be better. Love this. Really love the two way audio for talking to talks if I’m at work! Much cheaper than the pet cam

    I would recommend this to a friend
  • Pros mentioned:
    Rotation

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product! I travel with my dogs and took one of these cameras (I have several) with me to keep an eye on my dogs when I was out. Never disappointed! Just plug and go! My family members were so impressed, they got one for their own dogs while they are out working. And the rotation and speaker is absolutely perfect when looking at a particular area. I do speak to my dogs thru the speaker. And it’s funny to watch them. Love these cameras!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Pan and tilt

    Rated 5 out of 5 stars

    Instant Home Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy pan tilt camera that is easy to install and setup. Allows you to place it in a central location that allows you to remotely move the camera view while you are away at home.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great little security camera and communicator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used when selling my home and for remote communicating live with realtor, potential buyers and catching people who let themselves in to my home unlawfully. Great area of coverage, great video and microphone. Clearly see, hear and understand everything being communicated. I used to record and playback when MLS realtor, not my realtor, claimed no one was in my home. They were more careful checking doors and windows after viewing my recorded videos. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great picture. good canera.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first security camera, overall i’m pleased. setup for me was a breeze. alerted me as promised. im very pleased with the picture quality. i appreciate the 2way communication and the ability to remotely record and snap a picture. the ability to set predetermined camera positions for monitoring bia hot keys is great. i’ve found it to be a good camera to keep an eye on things and to have a sense of security when away. i agree with most others who are disappointed in aspects of the app tho, i wish there were more recording configuration options, continual record or the ability to set record length for example would be great.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision, Pan and tilt

    Rated 5 out of 5 stars

    Great camera for the price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it to monitor my sick step dad when he is in his room. Has night vision and it pans and tilts as needed. For under $100 its a great value!

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    Decent quality camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for the price. We use this to watch over my aging dad at home (in case of falls/accident). It does the job as the panoramic view is great. I do think the app can use some improvements as it takes awhile to change views of the video angle.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    D-Link Security Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to supplement one of my homes security systems. It works okay, but was a bit cumbersome to get set up. Also, if your wireless signal is lost, you have to set it up again. I am pretty experienced with setting up new devices, but I had to call the help like to get it set up, but it works okay since.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for basic security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up, not too expensive and great for basic security for a specific inside area. It doesn't come with the microcard for recording so have to purchase that separately if you want to record. Would be nice if it came with the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this in order to monitor my newly acquired puppy. Was very concerned about her adjusting when I left the house for an hour or two. With this camera I can view her in her crate to make sure she is doing okay during my absence. I am also able to have audio with this device to both hear the puppy and to speak to her if needed. I am sure this camera will also be handy as the puppy ages and is no longer in her crate and I can view what she is doing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great pet camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative to a furbo camera for keeping an eye on our dog. Picture and sound are clear. App is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Rotation

    Rated 5 out of 5 stars

    Great surveillance rotating camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera was very easy to set up. It can be rotated to see a larger area. It records and stores video. We have 3 of these.

    I would recommend this to a friend
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