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Rated 3 out of 5 stars
buy an item from BestBuy and a marketplace seller
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Received the item promptly; it initially appeared to function correctly. However, I discovered a dent on the corner, which was very disappointing. The website stated I could return it to the store, but they refused to accept it, which was a complete waste of time. I had to arrange for FedEx to pick it up, and the refund process took far too long.
No, I would not recommend this to a friend
Brand response from DanbyAuthorizedRep
Posted .
Hello Claudia,
We’re sorry to hear about the inconvenience you experienced. Dents can sometimes occur during transit, especially if the packaging is impacted. We recommend inspecting the unit upon delivery and reporting any concerns promptly. For further assistance, please contact our consumer service team at [email protected] so we can help provide a solution.