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Customer Ratings & Reviews

Your price for this item is $426.00
The comparable value price is $629.99

Customer reviews

Rating 4.7 out of 5 stars with 229 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 229 reviews
  • Rated 5 out of 5 stars

    Great for small office use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fifth of this laptop that I've purchased for my office staff in the past couple of year and will continue to buy them as needed for as long as possible. For not knowing much about computers, they're very easy to set up and super user friendly. For our basic office needs these are perfect and affordable. It even works great when I'm working on the road. Lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most common compliment is the laptop's blazing speed. The modern 13th Gen Intel Core i5-1334U processor combined with the 512GB SSD allows the system to boot up instantly and load applications with no noticeable lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my laptop!! Easy to use. The only thing I don’t like at all is the battery life it doesn’t hold charge long at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ⭐⭐⭐⭐⭐ Solid Performance for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this Dell 15.6” 2K Touchscreen laptop recently, and it has been a great value so far. The 2K touchscreen is surprisingly sharp and responsive, and the overall build feels sturdy for a budget-friendly device. The Intel i5 processor handles everyday tasks smoothly — browsing, streaming, light productivity, and even multiple tabs at once without slowing down. The 8GB RAM and 512GB SSD give it a good balance of speed and storage, and boot times are quick. For anyone who needs a reliable laptop for school, work, or general use, this model delivers more than you’d expect at this price point. Setup was simple, battery life has been solid, and the carbon black finish looks clean and modern. Definitely a worthwhile purchase if you want strong performance without overspending.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My work Dell died and I needed something asap. My IT department agreed this would be a great life saver, and it has been much more. The touchscreen feature is awesome and the operating system, although new for me, is great. 10 out of 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend this laptop to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing look, speed and storage!! RAM is more than enough to manage daily tasks and when you are using multiple apps simultaneously!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything I wanted and more.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to set up and using it is easy to learn. The storage holds a lot of data and it's fast at processing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Light and efficient and easy to use plus the battery last longer than what I was thinking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It is slim and easy to navigate and love the touch screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for the price. Does everything I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a gift!! And I love it! The screen is huge and I love the touchscreen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its looking good, it was for my wife birthday gift and she loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Touch screen is very responsive. Good battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome!! I love it, its great working for my kids

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for a great price. It’s just a little too big. Kind of bulky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gabriels lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    versatil good picture fast easy to carry i love the operating system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Touchscreen Dell laptop for my Father!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 78 year old Father as a replacement for an older laptop. Right out of the box, it was easy to setup and get all his email and internet shortcuts synced up. He loves the touchscreen and not needing a mouse to use. Very lightweight and powerful laptop that will last for years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop brand .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my nephew who just started college and he couldn’t be happier with it; he says the size of the screen is perfect, the memory capacity is great and the touch screen works perfectly too. This laptop looks very high quality .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Dell Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop; I have always appreciated the Dell brand. The screen is a little bit bigger than our last laptop; it makes the pictures more vibrant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop delivers excellent performance and a high-quality display. The laptop is sleek with a portable design. It handles everyday tasks effortlessly

    I would recommend this to a friend
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