Customer Ratings & Reviews

So far, this laptop has been 5/5 and works great. I do not have any complaints as it is way better than our previous laptop. It is very fast and responsive. Touch screen is pretty cool too.

Nice computer but doesn’t use the USB-C style charger like most new computers. I missed that when purchasing. Still has an older style charger. Works great and is fast and has plenty of memory for what I need.

So far so good! I'm a new laptop user switching from my desktop and iPad. I love that I can touch the screen like an iPad and the keyboard has a nice click when typing. Overall I really like this laptop. I do wish the battery life was a little bit longer.

The Dell 15.6" 2K Touchscreen Laptop has been a solid performer. The 2K display looks sharp, the touchscreen is responsive, and the Intel Core i5‑1334U handles daily tasks smoothly. It boots fast thanks to the 512GB SSD, and the build feels sturdy yet lightweight. Overall, it’s a reliable, high‑quality laptop that offers great value

Great pick up experience fast and convenient and polite customer service rep. Dell products are very user friendly and easy to use and I love the big keyboard and screen. I’ll be back for some more friendly service. Best Buy Lakeland FL

Worked perfectly fine. My dad loved the feel and how efficient it is. I completely forgot that it was touchscreen and when my dad tried to clean the dust off of it the browser randomly opened. We both screamed hahah.

The Dell 15.6″ 2K touchscreen laptop is a reliable choice for everyday use. The Intel Core i5 runs smoothly, the display looks sharp, and the SSD keeps things fast. Its ideal for my school work and has been very efficient

This is a great laptop; I have always appreciated the Dell brand. The screen is a little bit bigger than our last laptop; it makes the pictures more vibrant.

The laptop delivers excellent performance and a high-quality display. The laptop is sleek with a portable design. It handles everyday tasks effortlessly

Loving my new laptop. It is so much faster than my old HP. It is a good size and the touch screen is cool.

This is fantastic laptop for basic productivity needs as well as light browsing plus watching youtube. The 2k screen is noticeably smooth. The 8GB of RAM is an issue however as most modern browsers in 2025 will eat up a good chunk of it.

Excellent laptop, powerful and with upgradeable RAM, touchscreen, and full-size keyboard. And the cherry on top is an amazing price.

Greatly built and working great thus far. Keyboard is a bet meh and hard to type fast but overall great laptop!

I absolutely love this lap top Dell. Ease of use and clarity with great speed compared to my old HP.

Im enjoying this computer. Its quick, has good storage and the touchscreen feature is really convenient.

Fast, light and is performing well. Only been using 1 month

Disappointed that DELL doesn't add 1 or 2 more USB ports. Some of us still have completely functional hardware that connects via hard wire. Very pleased with the value. I enjoy the absence of junk software that gets added to department store offerings. I enjoy the ability to turn on the computer and be ready to work in less than 60 seconds. Thank you DELL and Best Buy.

Very good computer with good display and speed. Would recommend to others

Does everything i need it to do . Even fast enough for the online games

This Dell 15.6” 2K Touchscreen laptop delivers exceptional performance at an incredible price point. Powered by the 13th-generation Intel Core i5 (10-core processor), it offers smooth multitasking, fast responsiveness, and efficient power usage that easily outperforms many competitors in this range. The 8GB RAM and 512GB SSD ensure quick boot times and seamless everyday performance for work, study, and entertainment. What truly sets this laptop apart is the stunning 2K UHD touchscreen display, which provides sharp visuals, vibrant colors, and a comfortable viewing experience—perfect for long hours of use. Compared to other laptops in the same price category, this model delivers best-in-class specifications, premium build quality, and reliable performance without compromise. Whether for productivity, casual creativity, or daily multitasking, this laptop checks all the right boxes. A perfect balance of performance, display quality, and affordability—hands down one of the best value-for-money laptops available today.