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Customer Ratings & Reviews

Your price for this item is $595.00
The comparable value price is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 178 reviews

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  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 178 reviews
  • Rated 5 out of 5 stars

    Great Value Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very good for its value. I was able to get this amazing laptop on discount for $450. It runs very smoothly and it has a great storage of 1TB. It allows me to download a lot of things. It works great for gaming as well. But it can overheat quickly. The fan is a bit loud as well. Overall, it is a great purchase and value for its RAM amount, and storage amount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Dell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very good, runs very good. And the storage is awesome for its price. I cannot be happier with my laptop. The screen being touch is a plus ✅

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely reliable! Great price, nice design and good for more than daily stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So fast

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic super fast computer with touch screen!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Keyboard light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good but i was expecting Keyboard light also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good laptop for the price. It works fast and runs smoothly for daily work and multitasking. Programs open quickly and the performance is reliable. The screen size is good for work, and the design looks professional. Battery life is also good for everyday use. I am very satisfied with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer runs programs very well and overall I am happy with this purchase. Pros: 16 GB ram will run any middle of the road software decently well. I use it for Matlab and it boots up in 10 seconds. The 1TB of storage is also great since it allows a lot of info to be stored. Cons: -Cooling. It seems to need the fan on constantly when it is not elevated and being charged. -USB ports. On my Laptop they are very tight and caused a wireless mouse USB stick's shell to detach from the contact points. Not a deal breaker but something to keep in mind. Overall this is a great laptop since I came from 8GB ram and a fourth of storage and has about 6-7 hours of battery life at full charge. I also purchased this when it was on sale, so for the price I am extremely happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product and Easy Buying Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience buying my laptop from Best Buy. The laptop arrived in perfect condition and matched the description exactly. Setup was quick, and performance has been smooth and reliable for everyday work, browsing, and multitasking. I especially like the speed, screen quality, and solid build. Best Buy made the process easy with clear product information, fast delivery, and helpful customer support. Overall, I’m very satisfied with both the laptop and the service, and I would definitely recommend Best Buy for electronics purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to replace my old laptop. This is a nice speedy laptop with tons of storages space. This was the quickest setup I have ever done. It was up and running in no time. It has operated flawlessly. Also seems to run longer on a battery charge than the older ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop. It's lightweight which is always a plus. Easy to set up and use. It's for our school's admin assistant to use on a daily basis and so far, has been great! Screen is a good size too. Battery life so far has been long enough to last the whole day at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop at a great price. Battery and display meet our needs. We are pleased with its processing speed whe viewing videos and playing games. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Snappy Computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fast and snappy laptop! I bought this laptop for my Wife for Christmas and she is so pleased with it. She uses it for her small business and the laptop has plenty of storage and ram to get the job done. This is a great product and well worth the investment. I would recommend this laptop for anyone needing a fast computer basics task to a small business use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell 15.6 AMD Ryzen 7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new laptop - had not had a Dell for a while but went back to it. Good speed and good display. Does everything I need. It does get hot though otherwise 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop within price range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and quick. Was a bargain at that price. Battery life is excellent. Runs smooth even with multiple tabs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is work smootly and fast. Its light and looks fasionable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yup. This is the one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, great deal, couldn’t be happier! Have been needing a laptop I could use for work as well as for light gaming/video editing, and this has surpassed all my expectations! Love the feature of the touch screen and with a terabyte of storage Inc I have no worries with any workload I take on! truly grateful and highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer, it’s fast, lots of storage, I love the look of the lap top. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, the touchscreen works perfectly, and the speed is just right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far love this laptop it’s fast and I love the touch screen option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell computer has been great for my uses. Being retired, my needs are emails, letters and some spreadsheets. I also read many news articles. This computer handles all electronic banking and travel booking arrangements. The Dell is much faster and will be easy to travel with.

    I would recommend this to a friend
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