Customer Ratings & Reviews

For my needs this laptop is Wonder. It's has a touchscreen for ease of use. A powerful processor to do many and all tasks all while working with multiple windows open. It may not have a powerful graphics card for gaming but that's now what this machine is used for. It's perfect for doing homework, and working remotely. With occasional lite gaming. Perfect for social media, web browsing and watching movies. One drawback is lacking a backlite keyboard, but it makes up for it by having a very bright screen and full keyboard with number pad. Also came with plenty of storage for saving files and photos.

This Dell 15.6" touchscreen laptop is incredibly fast and responsive. The Intel Core i7 and 16GB RAM handle multitasking with ease, and the 1TB storage is more than enough. The 2K display is sharp and vibrant, perfect for work or streaming. Love the carbon black finish—highly recommended!

This laptop is a perfect choice for: Business Professionals: The powerful CPU and high-res screen are excellent for spreadsheets, presentations, and video conferencing. Students: A great "all-around" machine that will easily last through 4+ years of study. It's fast, has plenty of storage, and the high-res screen is great for research and writing. General Home Use: An excellent, premium-feeling machine for web browsing, streaming media (movies will look great on the 2K screen), and managing photos.

This is a great inexpensive laptop if you need one for everyday home or school use. It would not be the first choice if you were into high level gaming but other than that it has been excellent. The touchscreen is an added bonus. This laptop was a breeze to set up and if I can do it then anyone can. It is lightweight and has good sound quality. We connected it to a monitor for use on our desk and are very happy with the results. Would be perfect for home or school use.

Great choice if you want: ✅ A fast, responsive everyday laptop that handles productivity, media, and multitasking with ease ✅ A large 1 TB SSD and plenty of RAM ✅ A touchscreen for added convenience

I want to recognize and thank the Geek Squad staff at the Best Buy location on Caroline Street - Atlanta, Georgia. This was one of the best customer experiences I have ever had. Flora, Pete, Hayden, Malcolm, Jeremiah, Christopher (sales) made every effort possible to ensure I ended up completely satisfied. What is normally a routine purchase of a laptop became anything but. Hayden was very helpful in my choice of the first computer. It met spec and budget needs, but after getting it home it was a little larger than I realized for my small office. He gladly helped me choose another laptop (smaller). Once home I could not get it to scan. I called the 24 hour service department. After two calls and approximately four hours, it still would not scan. I went back to the store. Pete and Jeremiah worked tirelessly to make it work. Pete even remarked he enjoyed a challenge - a testament to his dedication. It scanned at the store. Once home, it would not scan. Back to the store and it would not scan there either. Pete even took a call at home from the associate I was discussing the latest issue. Later, I returned to the store for an update. Malcolm was on duty. He was aware of the problem and began seeing what he could do. After some research on his part, it became apparent there was a history of the second computer not being compatible with my printer. With that determination, Malcolm and I knew the second computer was not going to be an option. Malcolm called Christopher in the sales department. He came over and took me to the computer section and showed me two options. His knowledge was amazing and could answer any question I had. I now have computer number three and I love it. I apologize for the detail, but there is no way to show how hard everyone worked to find a solution without it. Interestingly, my experience with the Geek Squad staff began two months earlier with Flora. I had purchased a tablet and needed assistance setting it up and syncing it with my laptop. I didn't have an appointment, but Flora started helping as soon as she was free. Her knowledge and customer skills are excellent. She was also heavily, involved with the above problem. She has assisted me several times and I am amazed how she maintains her composure as she fields one person after another needing assistance yet still focusing on the customer being helped. All with a smile. Without this incredible team, I'm sure I would have had no choice, but to return the second computer and then try to figure out what to do. I might add while, the help line is a viable option, the only way this was solved was because of the ability to work with someone face to face. Thank you again to everyone for staying with this until a solution was found. It is very much appreciated.

Lightweight. Powerful. Good feel of keyboard. Not sure on the battery charge time.

This laptop is lightweight, fast, has a big enough hard drive and is easy to set up and use

The Best Buy staff helping with this purchase were top notch answering all of my questions. The laptop delivers on everything i need. I am very satisfied with the performance and speed. Great laptop.

This laptop is amazing. Its durable, light, perfect amount of storage and much more.

Sleek and quiet. Touch screen is nice. Keyboard feels good to the touch. Battery life decent.

It works very well. Plenty of storage, very quick. no complaints at all, great computer. Also quite affordable. Battery does drain a bit quickly, but that's to be expected when gaming with it, and not a problem if youre just using it to game at home.

I bought this laptop to replace my XPS 13" that suddenly stopped working. It has proven to be the best choice I could have made. It is faster, has much longer battery life and is easier to use.

It's a working laptop, not much to say to be honest. It works well for what I need, has an odd issue being in full screen while watching a video and reloading the video when doing so? Other than that minor issue, battery life is pretty good, no lag or glitches I have encountered at all.

This laptop is fast and is perfect for everyday use. The 1 TB storage means I won’t need to upgrade for many years. Dell makes great computers! The Geek Squad is the reason to buy it from Best Buy!

The Dell 15.6" FHD Touchscreen Laptop is a powerful and versatile machine designed for users who need performance, storage, and convenience in one sleek package. Finished in Carbon Black, it offers a clean, professional look that fits perfectly in both office and home environments. Powered by the 13th Gen Intel Core i7-1355U processor and backed by 16GB of RAM, this laptop delivers excellent performance for multitasking. Whether you're running multiple applications, working with spreadsheets, attending video meetings, or handling light creative tasks, it remains smooth and responsive. The 1TB SSD is a major highlight, offering generous storage space while ensuring fast boot times and quick access to files and programs. The 15.6-inch Full HD touchscreen enhances usability, providing sharp visuals and added flexibility. The touchscreen feature makes navigation intuitive, especially for presentations, browsing, or creative tasks. The larger display size also makes it ideal for productivity and entertainment. Battery life is solid for a laptop in this category, and Dell’s build quality feels sturdy and reliable. While it’s not built for high-end gaming or heavy 3D rendering, it performs exceptionally well for business, school, and everyday computing needs.

Happy it works well. It’s fast and the images are clear. I added Microsoft 365 and I am able to do all the things I used to do at work on a desktop. It very lightweight so it’s easy to carry around all over the house. Very satisfied.

If you are looking for a decent budget laptop this is worthy of consideration. The build quality is good with some good components. 16GB memory is fine would be nice if more but you are on a budget. 1TB storage is impressive as is the Intel i7 processor. Where this laptop may fall short for some is the other components. The screen is touch with okay resolution but the nits (brightness) may be a problem especially outside or in a bright room. The track pad is not haptic and so so. The keyboard although full does not have the feel of a high end laptop but what can you expect. Getting the unit on sale will make the purchase easier. Should suit those needing a basic internet browsing experience and not expecting what you get in with higher end Dells.

So far, has exceeded expectations. Speed is good and I’m very happy with its capabilities.

Great laptop for great value does everything I need for everyday use the touch screen is always a great feature