Customer Ratings & Reviews

nice laptop with plenty of storage space and power

Incredible laptop for the price! My first Windows 11 PC and it exceeds my expectation! I have 2 older DELL laptops and this one follows their history of great quality.

My husband‘s old PC and not hold a charge anymore. It was physically coming apart at the hinge. I chose this Dell product because of the faster processor, bigger screen, and extended keyboard. It has clear, crisp pictures, and videos to watch.

Needed a new laptop - old one (lenovo) died unexpectedly. Went right to BestBuy, knowing the make/model I wanted and was able to complete the purchase in minutes. So far the new Dell great, and was easy to setup. I'm a graphic designer and I haven't had any issues with my Adobe Suite apps at all.

I bought this laptop to replace an older Dell laptop. I haven't had it long, but the setup was super easy. and I love the touchscreen. It' so crystal clear. I havent used it on battery alone yet, alwsys plugged in.

Working fine with the applications I need. Does not support standard dock stations

Great price with the speed and features I needed. Also got lucky with BB's Price Match when it went on sale a week later so got a refund for the difference. Thanks Best Buy!

The laptop is very similar to a 16” Dell we bought about 3 years ago except it doesn’t have a few features which I’m fine with since this is about $400-$500 cheaper. I did wish it came with a camera shutter though. The keyboard has a very similar feel to some MacBooks which some people do prefer. We bought this on sale for about $500 so it was a really good deal

Great value. Feels solid - specially the keyboard. It flies - excellent performance in normal browsing, word processing nd spreadsheet tasks.

Very pleased with this laptop. I am not a gamer so this has all the bells and whistles and storage space all at a great price. And best yet, the Geek Squad set it up and transferred everything from my old machine.

Computer works great. It is fast and easy to set up.

I bought this for my son so I don't have direct input but from what he says it's an awesome laptop. Lots of nice features, tons of storage, great display and size and very responsive. Wish I had gotten one for myself!

Replaced an older laptop that was incompatible with Windows 11. First impression it works. Not a fan of S mode but there’s posts online to help get past those configs. Purchased on sale for a decent price so no concerns.

Good size screen; has number keypad which is useful for my work; speed is great; I've been using Dell laptops for 15 years, my last one is 9 years old and still working; So worth the price!

This Dell computer is very easy to use and It fits nicely into my back pack. I was able to adjust to it very quickly and the keys are comfortable to use.

Excellent purchase. We've owned a dell laptop for a number of years and when we saw this model with 16 GB and 1TB I7 touchscreen we couldn't pass it up. This laptop has far exceeded our expectations. Love it!

I purchased this laptop several weeks ago now. I find that it is much improved from my old computer. It has great speed when initially booting up. I have no complaints at this time.

I’m happy with this laptop’s performance so far. It was affordable and it meets my work (I’m self employees) and personal needs. I’m unsure about the battery life long term, but so far so good.

This is the perfect laptop for my home needs. Easy to set up and navigate. Connects with all my apps and devices seamlessly.

Excellent laptop,easy to use. The keyboard is easy to use. I would recommend this laptop to any consumer that like to get the most for their hard earned money.