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Customer reviews

Rating 4.3 out of 5 stars with 9 reviews

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89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
  • Rated 5 out of 5 stars

    Refurbished, Dell Laptop from Joy Systems, BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joy Systems delivered a Dell Laptop that was refurbished but looked and seems BRAND NEW. Set up was easy. The packaging was awesome. Easy to open but safe and secure. Fast delivery. I would highly suggest considering a refurbished product for Joy Systems again! 5 star

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems decent so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely refurbished machine with fresh windows install. I like that the fresh install removed the bloatware that usually comes with new laptops, however this does come as a double edged sword. It seems that it no longer registers as a dell laptop, so you cannot redownload any of the Dell software for managing laptop functions like battery health. Also although it says it is a 15.6 inch machine, the viewing area of the screen is slightly smaller than other brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Savvy purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and durable design at about half the price of a new computer with similar specs. Bit heavy but worth it for a computer that keeps cool during gaming and video streaming. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goochy appware baby! Real pleasant experience baby

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goochy appware baby! Real pleasant experience baby! Goochy hwdW baby!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful laptop at a reasonable price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop looks very nice and is reliable although it is heavy. I highly recommend this laptop if you are looking for a powerful laptop at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very neat, pass for new. It works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for the gaming I wanted it for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this computer. It runs exactly like new with no bloatware. I have been able to play every game I've tried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to tell the computer to just use the nVidia all the time and don't use the Intel GPU

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T BUY REFURBISHED!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be warned! Best Buy and the company that supposedly "refurbished" the laptop are both useless when it comes to these types of items. Don't waste your money, just buy something new. This laptop stopped working just over a month after purchasing. Best Buy won't take it back as a return because it is not in the "policy". Geek Squad can't fix it, and the company that "refurbished" it won't return calls or emails. I am afraid I wasted my money.

    No, I would not recommend this to a friend
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