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Customer Ratings & Reviews

Your price for this item is $1,149.99

Customer reviews

Rating 4 out of 5 stars with 5 reviews

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60%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Pros mentioned:
    Battery life, Memory

    Rated 5 out of 5 stars

    Excellent value, fast, great for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has all the features I look for in a PC for travel. Plenty of memory, sturdy SSD, fast processor, battery lasts several hours, SD slot for files backup and transfer. light weight and compact.

    I would recommend this to a friend
  • Pros mentioned:
    Face id, Lightweight

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop is perfect for travel. Lightweight and easy to use. Love the touch screen and face ID function. Still learning Windows 10 functionality. Headed with this laptop to Africa in a couple weeks.

    I would recommend this to a friend
  • Cons mentioned:
    Bells and whistles, Expensive

    Rated 4 out of 5 stars

    Good Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Dell computer. It is the most Expensive Dell I've purchased but the addtional bells and whistles are nothing to brag about. Overall, the computer does what it is supposed to.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Surprised on how fast it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised by how fast this computer is. The screen is crystal clear and even though it’s compact the screen is easy to view. Touchpad and keys are also pretty solid for being such a small machine.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service, Power issue, Return policy

    Rated 1 out of 5 stars

    Does not "Power on" properly after "Standby"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this laptop has been a horrible experience for me and its been a waste of time and money. The laptop does not power on properly after being put on standby. The screen turns black and freezes, then I am required to force shutdown. After a forced shutdown it would open after a few attempts. This happened a few times during the first 14 days I bought it, but I thought the problem might go away after I update the computer. After my 14 day return period, the problem got worse. In order for me to get it fixed, I now need to ship the laptop to Dell and wait approximately 2 weeks for them to fix it and send it back. This is horrible.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      George,

      We're sorry that your computer has had the problems that you described. We're glad that you've been in touch with Dell's Technical Support Team and we hope that your computer will be fixed correctly for you. We'd recommend that you check out our Product Support Page here: https://dell.to/2Pu0eP3.

      Best,
      Bryan
      1-800-624-9896 Dell

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