Customer Ratings & Reviews

Need to return. The fan is making a clicking sound. Other than that seems to be working as needed but surprised that it has mechanical problems after a month of use.

Overall purchase was a pleasant experience. We knew what we wanted and they met all expectations.

Good Service - representative informative and accurate information

Fantastic Earbuds I Would Recommend Them To Anyone

Good buy at this price for medium regular use, however it does not dedicated graphics card

Very pleased with the Dell Inspiron computer. It is very easy to use.

Package was delivered on time and in excellent condition.

The page up down is really too small. They will probably wear out first.

Does what I need it to do. Happy with my purchase.

I do not drive and had to have the foot work done. My old info was to be transferred. My old unit was trashed. I did not get to do "hands on" but was shown it worked. I have GBS and 84 yrs. old and expected to learn a new machine in 20 Min.! Example: Icons on the ribbon were on the left side of the old comp. Mouse I had someone do 2 extra trips. Printer don't work--my turn AT HOME Sept. 3rd. (If I didn't need it I wouldn't have it.) I was told I need a special adapter for photos. They did give me extra time (?).

I urgently needed a work laptop and this unit was on sale. I find it to be cheap feeling and I find the keyboard difficult to navigate. If you do not type this isn't an issue, however for me I'm constantly inadvertently pressing the wrong key.

this Laptop has many good features. The problem is it keeps dropping the internet connection in the same office where two other laptops stay connected.

Laptop is good but not happy with pricing. I bought this laptop around 10days back and now price got dropped within 10days, i am asking best buy to provide me price match and they denied to match the price

Returned item. Best Buy salesman does not understand what laptops are compatible with docking stations. Best Buy salesman got it wrong with this laptop selection. Best Buy management, however did a great job to understand the situation and remedy the issue.

When i am not running programs the fan is really loud.

This computer had an operating system that wouldn’t let me complete the beginning computer set up procedures. The front desk associate discovered what the issue was and politely refunded my money.

All the laptops I have purchased in the last year have the c ports Thunderbolt compatible - this one did not.

We were oversold on this. We were oversold on this

I recently purchased the Dell laptop and so far I really do like it for most part. Got it on sale for $649.00. it's a touch screen, 16 GB and 1 TB hard drive. It has plenty of room for files and whatnot and you can even back up your old hard drive onto this hard drive. Startup could be a little bit better in reference of speed and setup. Microsoft edge is automatically installed and the predominant search engine. If you prefer Chrome you'll have to tweak it. Personally I think both operating systems should be on the laptops automatically. Schools typically use Chrome and I had to have it for my little man to do his homework this upcoming school season. I would give it a 4.4 to 4.5 overall. I've always been a big fan of Dell. Do wish it had better Video ram or VRAM.

Keyboard is very user friendly, speed of the device is great!