Customer Ratings & Reviews
- Model:
- I7591-7469SLV-PUS
- SKU:
- 6373039
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the Inspiron 15.6" laptop's strong performance, especially for tasks like music and photo editing, as well as its large, responsive touchscreen and ease of setup and use. Its lightweight design is also a plus for many users, making it portable and convenient. However, some customers have expressed concerns regarding the battery life, reporting issues with charging and overall longevity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Slick Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast startup, great screen and very easy set up!!!
I would recommend this to a friend - Pros mentioned:Performance
Good Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product. Does everything I need it to. Fast.
I would recommend this to a friend Worth the money thus far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get a new computer because I was still using a system that was running windows 7. After months of research narrowed my choice to this Dell. It is very nice. It is a 2 in one and the tablet mode is also great, it is fast and quiet.
I would recommend this to a friendBest computer I could have upgraded to!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I started on a work from home assignment. I had a laptop with 4gigs of RAM. What I thought was a capable laptop turned into a hinderance - too slow and froze. I saw that this computer just went on sale so I snapped it up and it has made my assignment a breeze to process each day.
I would recommend this to a friend- Cons mentioned:Battery life
Well, considering the first one lasted 10 days.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the first one on June 19th and it lasted 10 days. The second one is still going, But I had to pay to have all my data moved from one to the other. Did not like that.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Norskie40,
Thanks for your feedback. If you have any technical questions about your new computer you can check our Product Support Page here: https://dell.to/2WwLt1J.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Battery life
Dont recommend
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turns on as soon as you open the monitor. Drains battery so much. Feels burning when on for more than 1 hour...even though i have a laptop protectiin for my knees when in the couch it feels burning on the bottom of the laptop. The worst is that about 10 keys are not working now. Some times it even types 3 or 4 times with one stroke on a key. Dont recommend it.
No, I would not recommend this to a friend Solid laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality solid laptop from Dell. The only thing is if you want to upgrade your version of Windows to pro it is difficult other than that it's a good solid laptop.
I would recommend this to a friendgreat features and easy to navigate
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What i like about this device is that the noise of the fan is barely heard compare to HP that i have to return. This laptop is serving it's purpose. i use it for school work only. It is a great product and i am recommending it for buyers.
I would recommend this to a friend- Cons mentioned:Battery life
Garbage product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I trusted the bad reviews when looking at which laptop to purchase. From the start I had issues charging the laptop. The cord had to be in the exact right spot for the charging light to turn on, and if it were moved it would disconnect the charge even though it appeared to be plugged in. I contacted support through my warranty and Dell support is useless. Finally after “troubleshooting” and doing all kinds of tests I had no idea how to do I told them to just forget it. They then said there was a problem and asked me to mail the laptop in to be looked at. I work from home that was t an option to be without the laptop for weeks. I bought the laptop 3/28/20 and the warranty expired 4/1/21. On 4/3/21 “ironically” the laptop now won’t hold a charge at all. It has to stay plugged in at all times. A huge waste of a lot of money. You don’t always get what you pay for apparently. My other complaints are the keyboard itself is hard to see the letters, the mousepad is horrible, you right click but it’s actually the center ...I wish I didn’t purchase silver since sunlight reflects off it and blinds me. The screen randomly turns sideways and the only way to fix it is to restart. There’s a new update everyday that requires long restarts.
No, I would not recommend this to a friend Piece of Crap
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this three days ago. Three days. Already, the screen is freezing constantly, the fan is running on high and it keeps overheating even with only one program open and keeping it lifted off surfaces (it's a word processor that's open, not even video or music or something that runs hot), and it keeps telling my husband to update the drivers and then saying the drivers are failing to update. For $1,099 one would expect a product that works. My hubs is so disappointed and he urgently needed this for work and now we have a stay-at-home order in our state and Best Buy says that we have to pay to ship for a refund. Absolutely ridiculous that we now have to pay to return a defective product and have to wait before we can get my husband a new laptop that he needs for work ASAP. I don't know if I'm more angry at Dell or Best Buy.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Valued Customer,
We're sorry to hear that your computer has been freezing. We'd recommend the following steps to help diagnose this issue:
1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below:
a) Start the computer.
b) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.)
c) Select Safe mode with Networking and press Enter.
d) Log on as the administrator or as a user with administrative access.
e) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete step 3 to see if you are able to resolve the lockups or freezing.
3. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.
You can read the full article here - http://dell.to/2tW5m33.
If your computer continues to overheat, here are some tips:
Tips for Proper Usage:
1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
4. Use compressed air to clean the vents on a regular basis.
5. Using a cooling pad can decrease heat and increase performance.
6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.
You can read the full article here - http://dell.to/2uJ8AdG.
Lastly, if you'd like to try to reduce that fan noise on your computer we'd recommend updating the computer's BIOS:
An out-of-date BIOS can cause loud fan noises by having an outdated temperature table for the system. Refer to update BIOS and follow the instructions to update the BIOS on your computer. You can also follow up with our Technical Support Team here - 1-800-624-9896.
You can read the full article here - http://dell.to/2ENlXfz.
Best,
Bryan
1-800-624-9896
Overall very good computer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lighted keyboard feature is slightly weak-however a needed feature! Touch pad is very sensitive, even after turning down the sensitivity controls.
I would recommend this to a friendGreat laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this laptop and am still learning what it can do!! The touchpad is off center which takes getting used to— I’m very satisfied with it overall!!
I would recommend this to a friendI love this laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.100% satisfaction... I think I made the right choice picking this laptop and I'm thankful that I had a great best buy rep there to assist me on all the details I needed to choose the right laptop
I would recommend this to a friendComputer fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charging cord plug router d part came off in my outlet. I tried calling with no success. Very disappointed as I need a replacement
I would recommend this to a friendAlmost every thing I need.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits all my needs. But I am not a touch keyboardist, need to shine lamp on keys. They are not well lit.
I would recommend this to a friendGreat versatility!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer for a gift.. I really wish I had bought it for me! It's such a nice computer and so versatile as a pad or a computer.
I would recommend this to a friendGreat laptop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my teenage son to use for school work an etc...He really likes it and it seems to be performing quite well. No issues!!
I would recommend this to a friendGreat laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop was not to bad to set up. Had screen and voice prompts to instruct you. Speed is great. Quality seems good. So far I really like it.
I would recommend this to a friendDoes the job well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dell is a well known name in computing. The only downside of this one to me is the touch screen.
I would recommend this to a friendDoes everything I need it to do.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was relatively self-explanatory. The software that came with the laptop was easy to install. Overall, a satisfying experience.
I would recommend this to a friend