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Customer Ratings & Reviews

Your price for this item is $420.13
The comparable value price is $508.44

Customer reviews

Rating 4.5 out of 5 stars with 724 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 724 reviews
  • Rated 4 out of 5 stars

    Great Basic Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great laptop for a older family member who just wants a laptop to check there email, view a few pictures of the grandkids, and surf the web. This is a great basic laptop from Dell. The biggest downfall of this laptop is the dull screen and no backlit keys. The biggest positive is the touchscreen which makes playing games super easy. Love the touchscreen for solitaire and the hide and seek games from the store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but wish it lasted beyond 2 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had decent luck with Dells in terms of not having too many tech issues, but they rarely last in good working order beyond 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Of The Line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop is great I love it. It is super fast and easy to use. Its perfect for my business it's really light weight and easy to carry. The touch screen is another new feature I love. The battery life is very long and can last a full day of use before needing a charge. I am still getting familiar with the Windows 10 operating system, which is new to me. But I like it very much so far. The screen is very nice and with a vivid picture. I would recommend this laptop to anyone, for it is truly a top of the line computer. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom for her birthday and she loves it. It was fairly easy to sit up and she’s not have an issue with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff resource

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty to choose from. Staff were attentive and friendly. The Geeks were happy to install and update my new computer. The price was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with my new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, very fast, does everything that I want/need it to do! Very happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for kids, school. Good product, light and touch screen for easy working with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good computer so far I'm very skeptical of having good luck with new things when I buy them as I've had some bad times It's been 3 days and no problems only giving it four stars because it does get a little warm when stress testing it. I bought this model cuz it was a cheaper Verizon 5 and it had integrated graphics so I could do some light gaming. I've only downloaded fortnite so far and got a good 60 frames per second. Plan to upgrade the RAM with another 8 gig stick in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful affordable laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent affordable laptop with high performance. Lightweight and sleek design. Quick start-up and simple to setup and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. I’ve had this for several years and it’s running strong with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptoo

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for my business the other laptop was very slow. Perfect speed and loading of apps is fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nana cooks & surfs the internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop. Mine was over 10 yrs old. Wanted touch screen, windows and large display. I am not a gamer or anything like that, just a Senior Citizen who understands the window enviroment, did not want to teach myself another concept. LOVE THIS so easy to set up...thought I would have issues, but boy have things changed in 10 yrs! Also what changed drastically in 10 yrs is the price. However after lots of research, chose this DELL, NOT settled for this DELL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of the laptop. Your getting a pretty great machine. Is fast and does the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moved away from over than 10 year old laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give laptop to my uncle so he can move away from over than 10 year old laptop to avoid poor experience. It runs great without any issues. I tested video playback and system performance except battery life. Because I didn't tested battery life yet, but it should be fine. If he encounter of situation, I can use remote to control of his laptop without going over unless there's no network connected. If your computer are getting too old, I recommend to buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my home office, web surfing, and email. Set up was super easy. I loved that the laptop was free of pre- loaded software. I have bought some in the past that were full of junk I didn’t want or need. It worked perfectly. I was considering an Apple product, but very glad I didn’t spend another $1,000 on one. This nice Dell really did the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. I bought it specifically for playing sims. Only negative is the battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Really fast and the touch screen is a great addition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent price, works fast

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly, I have no problem running various apps at the same time. The only thing is that the keyboard and mouse pad is low quality. It started having problems with 2 months of use. Keep away from elementary students it will break. I’ve had other laptops with high quality keyboards that don’t break. But the price is awesome and the computer runs good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for college. It’s been 2 years and still works great. No issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop for college classes and it is everything I needed.

    I would recommend this to a friend
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