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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 616 reviews

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92%
would recommend
to a friend
1
Page 1 Showing 1-20 of 616 reviews
  • Rated 4 out of 5 stars

    Great computer

    |
    Posted .
    Owned for 1 month when reviewed.

    This is a great computer for an excellent price. The only reason I gave this computer 4 stars instead of 5 has nothing to do with the computer but the fact that the advertising by best buy is slightly misleading. (I'm not sure if Best Buy is aware that it is inaccurate.) Best Buy advertises this computer with 8GB of RAM which technically it does. However you only have 6 GB of RAM usable since 2GB is shared with the Graphics Card.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    It’s great!

    |
    Posted .

    So far, so GOOD! I just got a job as a Telephone Interviewer (from home job). So, I needed a newer laptop. I got this one after hours of debating and I’m glad I picked it! I love Dell computers. I’ve used them for YEARS. If you’re looking to use this for gaming, I can tell you right off the bat that this isn’t really a gaming laptop. But, for personal use, business/work, school, and anything along those lines, FOR SURE!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets my needs

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Meets all of of my needs for light work related tasks and general browsing the internet. Wish the keys were backlit; however, I knew when I bought it that they weren't but didn't want to pay more. All in all I'm satisfied with my purchase.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    amazing laptop

    |
    Posted .
    Owned for 2 weeks when reviewed.

    laptop is AMAZING for gaming, and doing everything else you would do with a laptop. i would def recommend.. :)

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Computer DELL

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Really good computer I like it, good price then arrived fast excellent choice

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Nice Work from Home Office Computer !

    |
    Posted .
    Owned for 3 weeks when reviewed.

    So far so good, I'm using this to replace my work computer and she's running real well, great value and price too.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Would buy another.

    |
    Posted .
    Owned for 4 months when reviewed.

    Great computer for the price. I got this for my wife and was going to get another for myself but it isn't available near me.

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Why the quality is so bad.

    |
    Posted .

    Bought dell laptop from Best Buy. The laptop breakdown in 3 weeks!

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Daicl,

      Thank you for taking a moment to share your experience. We are extremely sorry to hear that you're having issues with your laptop. We would love to assist you with any troubleshooting needs but would need a little more information. Please feel free to reach out to Dell Support directly at 1-800-264-9896.

      Best,
      Wendy C.

      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great laptop for what it is

    |
    Posted .
    Owned for 2 months when reviewed.

    Overall this is a pretty good laptop. Its SSD is very fast, 8gb of RAM is a little weak (with nothing else running, the OS takES up about 40% of RAM by itself), but the RAM is easily upgradeable. Its $80 for another stick on HP's website and if you sign up with them you get a 20% off coupon. Something that surprised me was enjoying the touchscreen. I expected it to be a gimmic, but it ia very useful. It does lead to one of my two complaints that I'll touch on now. My first complaint is after getting the laptop and starting to enjoy the touch screen, i found myself really desiring it to have the 360 degree rotation like some other models. This is not a big deal, just something i noticed myself wanting. The second negative is the plastic case. I went with this model because I was trying to stay under a certain price, and valued the larger screen and the numerical pad on the keyboard over an aluminum case and I definitely made the wrong call. If this thing is going to sit on your desk or stay in your house and not go very far its no big deal. But if you've got it shoved in a backpack with 30 pounds of books, its a no go. Half the time I'll pull it out of my bag and it will be turned on, I guess the plastic case is flexing so much that the power button gets pressed? Idk but I wish I would've gone with a 14" model with an aluminum case instead. Overall though its a great laptop for what it is, good for lighter workloads like internet browsing, reading etc. I'm an online student so lots of times I'll have a bunch of tabs on Chrome open, along with Word or PowerPoint and a few other programs running all at once. This will in no way hurt the computer (Linus Tech Tips did a video where he opened I believe over 200 Chrome windows before he got a similar speced PC to lock up). However it is getting the utilization on that 8gb of RAM up there. If you're doing anything more than what I just described, this one isn't for you. If you're just web surfing and doing some light workload stuff, it wont be a problem.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    3 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Decent Back-To-School Laptop

    |
    Posted .
    Owned for 3 months when reviewed.

    This is a great budget-friendly laptop. The Ryzen 5 is plenty strong enough for modern web apps and school work. The screen delivers a crisp bright experience and at 15.6", 1080p looks quite good. If you find that the 8GB is too low, which 2GB will be shared with the GPU, you can always add another SODIMM slot as 1 is open. The same goes for the 256GB SSD that comes included. However, for a budget entry-level laptop that is being used for schoolwork, this thing delivers!

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Excellent laptop for the price

    |
    Posted .
    Owned for 1 month when reviewed.

    Excellent for the price; after owning HP computers for 15 years I was hesitant to try another brand among so many others. I grew to dislike HP due to overheating issues that seems to plague HP. This Dell meets what is required of it daily. I don't write reviews but felt compelled to influence anyone trying to make a decision. Only downside I can state is opening the the laptop seems awkward if you have big hands; ergonomically would help if there was a notch for your finger to physically open, Battery life is true to specs.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Powerful computer for a great price!!!

    |
    Posted .
    Owned for less than 1 week when reviewed.

    I bought this computer because I needed a windows pc because my MacBook storage got ate up due to the different programs I need for my classes. I’m glad I made this purchase. This computer is super fast, the screen resolution is amazing maybe even better than my MacBook! For half the price of a MacBook Air I’m getting the same amount of Ram with double the storage with a even more powerful processor!! I gave my MacBook to my kid… Great purchase!!!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Wow

    |
    Posted .

    My husband just picked up his new computer and so far he's happy he made the choice for buying this great laptop. Good performance great screen good price and definitely an upgrade from last computer. Would recommend buying to anybody looking for a all around great laptop.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Good laptop

    |
    Posted .

    This is a very good computer, it is very cheap if you are on a budget it is also very good for working and running school programs like Microsoft office. It also comes with 3 months of MacAfee free antivirus

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Overall A Good Value

    |
    Posted .
    Owned for 2 months when reviewed.

    Performance wise and price point wise this is a good purchase. Large screen size that is also touch-screen capable, with a full size numerical pad for number crunching. Despite this size it is still slim enough and not too heavy. For whatever reason this laptop will heat up at random times as you hear the fans kick in loudly to cool it down. It becomes so warm that it is hot to the touch above the keyboard/below the screen. Battery life seems good but not amazing. The whole Windows S mode is kind of ridiculous. I had to quickly jump on a zoom call for work and was forced to leave S mode because you can’t download outside applications. Now I’m stuck out of S mode and constantly bombarded with virus protection ads and warnings that I am now vulnerable. Overall I am still satisfied due to the price, size, touch screen, and 8gb RAM. Just wish it wouldn’t feel/sound like it was going to overheat occasionally, and that Windows S mode wasn’t so ridiculous.

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great for school

    |
    Posted .
    Owned for 1 month when reviewed.

    Good so far. Great for school work. Got the offer with trend micro and its protected so far. Keyboard feels great. Only wish it had a backlight if you worked in a dark room. Numeric keypad is a big plus especially if you are involved in lots of activities that involve numbers. Touch screen is also useful and it doesn't seem to leave a lot of touch residue. Just take care of it and it should last for a long while.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    I love this Laptop, instantly comfortable with it

    |
    Posted .
    Owned for 3 weeks when reviewed.

    This laptop genuinely surprised me, i love this thing, its sleek, light, fast, and works exactly how i expecred it to work, love it.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    My new Dell Inspiron Laptop

    |
    Posted .
    Owned for 1 month when reviewed.

    It works just fine and is very mobile. I have no complaints about it, just need to purchase a good carrying case for my travel plans ahead.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Excellent Laptop

    |
    Posted .
    Owned for less than 1 week when reviewed.

    I love my new laptop came fast,It's pretty fast great performance for the price

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Laptop review

    |
    Posted .
    Owned for 1 month when reviewed.

    I bought this laptop for my wife. She uses it regularly and I am not hearing any complaints or issues. Fir the minimal amount of time I have spent on this laptop, I think it satisfies all our current needs.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
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