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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 1222 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers love the Inspiron 15.6" Laptop for its budget-friendly price point and user-friendly interface. Many appreciate its lightweight design and adequate storage space. While some users find the performance satisfactory for casual gaming, others have concerns about its overall speed and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,222 reviews
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    So slow it’s unusable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the slowest computer I have owned this century. I bought it to teach ESL classes online through a China-based company; however, it is so slow that I cannot use it for this purpose. I am stuck using a tiny Chromebook that is 4 years old, which is still much faster than this computer. None of the other devices in my house have this problem, and I have tried using an Ethernet cord for this computer (to no avail), so I know it is not the WiFi, and is indeed a problem with the computer. I have also tried all the tips for increasing speed performance that I could find online, also to no avail. Do not buy this, especially from Best Buy, since their return window is so short. Don’t waste your money.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Jboston804,

      We appreciate your feedback. We're sorry that your computer is performing slower than you'd like it to. We'd recommend running the Windows Performance Troubleshooter to see if there is a way to speed up your computer:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fast gaming machine but does the job for word processing or viewing netlix, etc.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Packk01,

      Thanks for your review. We're happy that for the most part, your computer is meeting your needs. If you have additional questions about your computer you can check our Product Support Page here - https://dell.to/2GN1CaJ.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is slow to turn on and takes forever to process any command. It does have a clear display with excellent color. I would not buy it again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Using it 2 yrs almost everyday;Working as expected

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using it for two years almost everyday, this laptop is working as expected for the price. It is a Refurbished one.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow at start up and it needs to sit for about 5 minutes before it operates smoothly.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Calilove,

      We'd recommend that you consider limiting the number of programs that launch at startup when you turn on your computer. You can follow these steps to limit these programs:

      1. Close all open windows.
      2. Press CTRL + Shift + ESC key together on the keyboard.
      3. In the Task Manager window, click Startup tab.
      4. Select the program or application that you want to disable from loading during startup.
      5. Right-click and select Disable.
      6. Repeat Step 4 & 5 for all the programs or applications that you want to disable from loading during startup.
      7. Restart your PC. We hope these tips help your computer start up smoother for you.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Starter lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price . Bought for a starter for a beginner and it’s definitely worth it for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Slow PC

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is really slow. I don't know what the problem is

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for high school student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a great little computer for my honors high school student. Enough memory and functionality for him to get the things done he needs to.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started a little slow, but after contacting Dell via chat and they doing a few things, it’s good to go..

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    excellent laptop. great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter is thrilled with this Dell. It is everything she wanted in a laptop. I loved the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Recipe Book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the convenience of having all her recipes saved, access and she can pull up new ones. In addition, she can keep her garden info!

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    really not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the laptop doesn't even have a headphone jack really not worth it should have just put the other $320 to get me something really good powerful enough to open a couple of windows at once at least but I guess it's basic Lee good for internet and email access not even internet access nothing loads it takes forever

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Hector,

      We're sorry that your new Dell computer is not performing the way you'd like it to. According to the image for this laptop on Best Buy's website it appears that the headphone jack is on the right side of the laptop between the SD card reader and the USB port.

      If you are experiencing problems with your computer's slow response we'd recommend running the Windows Performance Troubleshooter by following these steps:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      We hope that these tips help your computer perform better for you.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works good but am going to change drive and add more memory to speed it up the laptop has a slower hard drive than what I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Cheap laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the price. I would definitely recommend this to any one.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Josh,

      Thanks for your review. We're glad that you're happy with your laptop. If you do have any questions about the performance of your laptop you can check our Product Support Page here: https://dell.to/2GN1CaJ.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Awesome basic laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice basic laptop. Good for school. Light gaming and small business.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great laptop for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and works great, very happy. Wanted full size keyboard and not heavy. Great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great comp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great equipment for the money. The speed and storage space on top of the touch screen makes this ideal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Basic Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model may be on its way out, but this laptop had performed admirably in the month I have had it. I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great price for the computer. Pretty much standard features but with a great price point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great basic computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a basic laptop to be able to receive e-mails, watch training videos and basic web surfing and have not been disappointed

    I would recommend this to a friend
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