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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 1222 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers love the Inspiron 15.6" Laptop for its budget-friendly price point and user-friendly interface. Many appreciate its lightweight design and adequate storage space. While some users find the performance satisfactory for casual gaming, others have concerns about its overall speed and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,222 reviews
  • Pros mentioned:
    Price
    Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Dell Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. needed more memory though.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Worth the price, not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is worth the price however, it is a little slow. Windows 10 is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was larger than I expected, which works well as it is being used to take beginning keyboarding classes. It went through a fairly simple set-up process and connected easily to Wi-Fi. The screen is large and good quality. It even has a DVD drive in it, which is sometimes hard to find. The price was right, too. Would have earned 5 starts if Microsoft Office was included.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 4 out of 5 stars

    not bad at all for average usage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I was “warned’ about the AMD processor not being up to Intel standards I decided to give it a try for my average usage (mainly internet browsing, emails and occasional Utube). Was performance slow at first-yes! But if you do the things suggested from various articles and in particular the “refresh of your PC” (just goggle it) I find it is running just fine for my usage.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    Good price low performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the laptop as a replacement for my older laptop which was slowing down. This laptop was a minor upgrade and the price was right. The performance just isn’t there. It works for the little things I do, but if you need power computing this is not the option.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Lucas,

      We're sorry that your computer is not performing as well as you had hoped it would. We'd recommend running the Windows Performance Troubleshooter to see how your computer can perform better for you:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      We hope these tips help your computer perform faster for you.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Low expectations

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a refurbished Inspiron 15.6", because I simply wanted a casual laptop for internet research, writing, and storing photos. If you plan on playing games or multitasking several programs, this is not your computer. It seems to slow down when I have several web browsers open, and it will stall and become unresponsive for several minutes. I removed all security features and unnecessary programs, and it barely runs at a tolerable speed. It has a nice sized screen, but the clarity, colors, and definition of the screen are weak. Also, the left positioning of the touch mousepad is very annoying, because my left hand always seems to swipe the pad and move my cursor when I am typing. I disabled it and use an external mouse.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for those who need it for simple tasks. As long as you aren't using it to play high powered games or download a bunch of videos or songs it works great. The 500 GB storage is decent if you're just saving documents and a some pictures here and there. But I may have to invest in an external memory if I decide I need more space in the future.

    I would recommend this to a friend
  • Cons mentioned:
    Ram, Speed

    Rated 3 out of 5 stars

    Dell Inspiron 15 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was a great deal. I have not purchased a Dell before. Use a Dell at work though. Applications and browser seem slow to launch and load even after clean up performed. You may end up adding another RAM to increase since it only comes with 4 MB RAM

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      itgal22,

      We're sorry to hear that your computer is running slower than you had hoped it would. We'd recommend running the Windows Performance Troubleshooter to try to speed up your computer:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Price
    Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Good computer; low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not very fast or powerful, but does the job and was dirt cheap.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Basic Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for my daughter to use for school. It has been a nice basic laptop for that purpose. She can easily run everything she needs for school like Office 365, Chrome, Firefox, and some apps. She has tried running my copy of ZBrush 2018 but it really struggles with that (not surprise, I usually run that on my workstation with 24GB of RAM)

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, this was not a very expensive laptop. So didn't really expect much from it. We just wanted something that would run smoothly and last a year or so. So far so good. Did upgrade the hdd to an ssd. It helped improve speeds. I would say for the price of$300. It has performed good.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    It was ok.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to help keep organized for my wedding. It did it’s job and was fine... however, that’s about it. It’s HUGE compared to my last laptop, and after only 1.5 years, the battery died and needs to be replaced already. Which is odd because I e only used it 20-25 times since buying it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Best Buy for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a laptop with a cd/dvd and at least 500 GB of storage. This Dell fit the bill and to my surprise the cost was so low that I just had to buy it. I'm so happy with this laptop.I would recommend this computer for anyone looking for computer that can do it all!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Good for basic school tasks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item as a graduation gift for our nephew. Purchased a student version of MS Office and that runs as expected. Had to purchase a stand alone driver for the DVD/cd to view video. Not a showstopper but it just adds another $15 to the cost. Overall it’s a decent machine if you don’t play games or need a lot of processing speed.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good value good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the laptop for my son. It was a terrific price and I found a lower price that was honored by Best Buy - great store policy. Decent laptop for the price . Does what my son needs it to do. Kind of sorry I bought the extra protection since laptop was very inexpensive. Overall, very satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Discounted Item, Working as expected, A back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop in store with the Condition of SATISFACTORY, So, I got it by discount. So far, it is working fine. I have other laptops that I also use everyday. I get what I paid for and I am happy with this one. I recommend this laptop as a back up that you may need it sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 5 out of 5 stars

    I love my laptop! Very user friendly for seniors.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my new Dell laptop. I am a senior citizen and sometimes get very intimidated by now day electronics. My new Dell was great on my purse and I have no stress when trying to maneuver thru use. Thanks Best Buy

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Not a Bad Choice At All

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Dell I have purchased. I use Dell products at work and had very good experiences with Dell. This is a good laptop but it is a bit slow, I recommend to purchase the 4GB RAM Upgrade for better performance. (About an additional $112)...I did and it made a difference

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really glad I went with this particular laptop. I didn’t want to spend a whole lot of money cause I was just using it to looking online, basic things. I no I wanted to have the touch screen effect also and I’m loving tht feature on a laptop. I’m very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really do like this computer. Haven't used it a lot yet but has been easy to navigate on everything I have done. It has great clarity and size of gobt and images is easy for me to see. I would recommend this product to others. A great deal for the price as well.

    I would recommend this to a friend
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