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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 1222 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers love the Inspiron 15.6" Laptop for its budget-friendly price point and user-friendly interface. Many appreciate its lightweight design and adequate storage space. While some users find the performance satisfactory for casual gaming, others have concerns about its overall speed and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,222 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Got this for crafting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a decent laptop to do my designs for my Cricut and this was an inexpensive perfect choice. It has done everything I need it to.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Decent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the money. But slow, expected considering the price.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Josh,

      We'd recommend that you run the Windows Performance Troubleshooter to see if there are any ways for your computer to run faster for you:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great a little slow for the speed however I was not looking for something extremely fast so this is the correct items

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value for a basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our son to use in high school. It was not the least expensive laptop, but it was close and it was the lowest priced option to offer the features he needed for school. It is not fast enough to run his video games, which was part of our goal lol, but it’s plenty fast for his schoolwork, running Office programs and going online.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    I like the touch screen, but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, it's a great laptop computer.. A little slow on opening up.. I would like a faster one, but for what I paid it get the job done..

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Great laptop for the basics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has met my expectations. I'm able to continue work projects at home. A little slow at times, but it gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the price. Still getting to know the computer but this far it does the basics. Like that there is a CD player included.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Average laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price paid. Slower than my 4 year old laptop.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Randee,

      Thanks for your review and we're glad that for the most part, you are happy with your new laptop. If you'd like to try to speed up your computer you can run the Windows Performance Troubleshooter:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      We hope these steps will help speed up your computer.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for 200 dollar Price range. Not for gaming or graphic/video editing but good for general browsing and work stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great Computer for Simple Projects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer to back up family pictures and music also to write an occasional Word document. Does the job beautifully!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Great beginners laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son. Love how easy it is for him to browse through the web and research for school assignments

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Great laptop for general purposes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been able to navigate it easily and learn the different functions. Its has served the purpose for school well so fa.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Great basic computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer if you only need basics and not too much memory. I use is for spreadsheets, email..basic stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Student Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell brand and pricing makes this a great laptop. Good for student or the light user. May not be great for gamers

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Depends on what you are looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 of the laptops for employee's to do basic excel spread sheets and to be able to send and receive emails. Before purchasing I explained to the store rep what I was looking for he assured me they would be very good computers for what I needed. If you are wanting to do anything on the internet do not purchase this laptop! How ever if you just want to use it for spread sheets and stuff like that then yes it will work. It is a little slower than i expected when opening up excel or anything for that matter. I would recommend you save your money and get a slightly better computer. Lesson learned here.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Nikki,

      Thanks for your review. We're sorry that your computers are running slower than you had hoped they would. We'd recommend that you run the Windows Performance Troubleshooter and see if there are ways to speed up your computer:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Gaming

    Rated 4 out of 5 stars

    Send free gifts to your friends!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is good for my sons to be able to play some minor games on it as well as do their homework on it.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 3 out of 5 stars

    cheap laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice laptop, lightweight but slow, only 4 gigs of memory and I don't think it can be upgraded. If it can it will take some time and patience because it is buried deep in the laptop. That's what you get for trying to save a couple of bucks. 500 gig hard drive though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price, not too heavy, ok size, great for school needs

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Very basic machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for the sole purpose of having old PC files available (I email them to my Mac) for use on my Mac. It is a heavy but portable PC and kind of slow to react to commands. As it's used mostly for storage and sending an occasional email, it's OK, but it could also drive you crazy with its slowness. Mine was a sale item.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello formerPCuser,

      Thanks for your feedback. We're sorry to hear that the computer is running a little slower than you'd like it to. It's possible that removing pre-installed programs that came with your computer that you do not plan to use could help speed up your computer. Here are some programs to consider: https://dell.to/2JruiaG.

      Here are the steps to remove unwanted software:

      Uninstalling or removing software or applications that you do not use or do not need from your PC can help speed up your PC. Applications may include background processes, system services, context menu entries and other things that can slow down your PC.

      Uninstall applications you no longer need using Programs and Features (previously called Add/Remove Programs). Unnecessary applications occupy space on your hard disk drive.

      1. Press the Windows logo key + R on the keyboard.
      2. In the Run dialog box, type appwiz.cpl and press the Enter key.
      3. In the list, select a program and click Uninstall.

      You can read the full article here - http://dell.to/2tSulGV.

      We hope this helps your computer perform better for you.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Good Basic Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was having computer troubles, his PC had started rebooting at random ( it still is doing this after several OS re-installs ) and his Netbook isn't up to his daily work. We found this Dell laptop on BestBuy.com and it fitted his needs perfectly. It's a very basic, well made machine which would have been much more costly just a few years ago. He's quite happy with it.

    I would recommend this to a friend
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