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Customer reviews

Rating 4 out of 5 stars with 23 reviews

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87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 23 reviews
  • Pros mentioned:
    Speed
    Cons mentioned:
    Hard drive

    Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an updated laptop for college. I got a great deal on this model, however, one month after purchase the hard drive crashed. Dell was very nice about it. They replaced the hard drive and returned it within a week. It has been another month, with no problems. Actually, I never had problems, just one morning I turned it on and...crash. I feel the speed is more than accurate for college needs and internet browsing. I'm satisfied with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Function lights, Quality

    Rated 3 out of 5 stars

    nice, but with some surprises

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pad was unusal in that the left click was not like that on my previous dell computers. It is kind of a combination. Also I am not impressed with the audio compared my previous Dell experience. Another major issue is that the lights indicating functions is missing, I don't know why? I did like that feature on my old Dell. Although I am not complaining, and you can probably tell I am no computer wizard, I am seriouisly thinking about adding an additional 4 to the old Dell bringing it to 8 RAM and updating to 365 and just keep the new one for a spare. Neither the audio nor the video are what I expected based on my old Dell, and that is a disappointment. I should have researched this more thoroughly, but overall having learned this lesson is a leap forward but maybe not worth the price. Still, I'm not sorry I have this model and I would recommend it to others if they asked.

    I would recommend this to a friend
  • Pros mentioned:
    Right choice

    Rated 4 out of 5 stars

    Great laptop for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the right choice for me. Does all I need it to do for my small business, and more!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good computer and was a present for my husband. My only issue with this computer is, for some reason, it came in pre-programmed for my name. I cannot get my name off and replace it with his name as the owner of the computer.

    I would recommend this to a friend
  • Pros mentioned:
    No delays

    Rated 5 out of 5 stars

    Does what I want it to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for lite office work. Had Geek Sq do the set up and remove all the bloat ware. Boot up is quick - handles Exel, Word, on-line searches with no delays. So for me - not slow. Only in use a couple of weeks, but so far happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great for what I need for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is nice and thin and Light. I wish the screen were a little bit bigger but I knew it was only 15 points 6 when I got it. I frequently have to go into the office so I'll of the portability of it.

    I would recommend this to a friend
  • Pros mentioned:
    Recommendation

    Rated 5 out of 5 stars

    Love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and I love it. Have told everyone that it is a great computer

    I would recommend this to a friend
  • Pros mentioned:
    Desktop replacement

    Rated 4 out of 5 stars

    this works exactly the way I want it to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As being a new lap top user, I wasn't sure what to expect. It does everything your old desk top used to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid design and easy setup. Really like the hardware and the smaller charge adapter.

    I would recommend this to a friend
  • Cons mentioned:
    Quality

    Rated 3 out of 5 stars

    Not impressed with Dell Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my HP with a Dell. I miss my HP. Dell is not the same quality as HP. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear notcharliesangel, Thanks for your review. We know it can be frustrating learning how to use a new computer. Dell has created a website dedicated to helping people adjust to using Windows 10 - http://dell.to/2wMZqyx.
      If you have specific questions related to your computer you can view our Product Support Page here - http://dell.to/2ul9fhu. We hope that these sites will help you learn a little more about using your computer the way you intended to. - Bryan Dell

  • Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found this laptop fits my needs and have not had any issues with it so far

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer-Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent computer with great features and speed to get the job done!

    I would recommend this to a friend
  • Cons mentioned:
    Internet

    Rated 1 out of 5 stars

    So far we've been very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with this laptop. After we got it set up, it worked for a couple days but then wouldn't get online and then wouldn''t do anything. Had to take it into GEEK Squad and they had to reformat it and that means we had to reload all our softward on it. Not happy campers!!

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Puter,

      Thanks for your review and we know it can be frustrating when a new piece of technology does not work the way that we intended it to. We hope that now that you have your computer back from Geek Squad that it will perform the way you intended it to. If you do have questions about your computer we'd recommend you check out our Product Support Page here - http://dell.to/2ul9fhu.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Cons mentioned:
    Durable

    Rated 3 out of 5 stars

    Not bad for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good laptop, would be better if it had a tougher more durable casing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    working great for our needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell is always a great product. So far working great for our needs in the office.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dell Foggy Night Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice price on a dependable name brand. Back light on keyboard is great idea.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      @notcharliesangel - We're so glad to hear that your new Dell laptop is performing the way that you intended it to. If you do have questions about your new computer you can always check out our Product Support page here - http://dell.to/2ul9fhu. - Bryan Dell

  • Rated 5 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work just fine for the price. Does everything I need it too. It was initially rather slow, but once I did a reset the computer started working better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 years later.....

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 2 years ago for college and it is still going strong. Easy to use and does everything I need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am happy wd the laptop . Battery life good and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for business and personal use. Easy set up

    I would recommend this to a friend
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