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Customer Ratings & Reviews

Your price for this item is $365.99
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The comparable value price is $429.99

Customer reviews

Rating 4.5 out of 5 stars with 1008 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers appreciate the Inspiron 15.6" Touch-Screen Laptop for its reasonable price, user-friendly interface, and responsive touch screen. Many customers mentioned that it is a great laptop for basic tasks, working from home, and even gaming. However, some users have concerns about its battery life, limited storage capacity, and tendency to overheat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,008 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer. Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this computer. I love the touch screen. I am pleased that the system is strong enough that I can open many tabs at once and not have problems with the system slowing down. I have never had a 2 in 1 before. It is very convenient. This computer fits my needs perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a good price on a device with great features without a tiny screen. I do a lot of meme-like posts with positive messages and images. I've yet to explore how best to do this on my comp. My only real concern is having to forefeit the Microsoft security features to use Google Chrome as my primary search engine.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Dell 15.6 touch screen laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Easy setup. Touch screen is great for moving screen to specific spots in reports and papers. Mouse pad is very sensitive and could use some explanation for how to use the functions for the mousepad. Good graphics. Speakers are good. At maximum volume and when recording it sounds a little tinny.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for the wifi capability. Also, because it had an SSD drive. However, the drive is pretty small at 128GB. It fills up fast. Its a great laptop to do business on with. I am still not a fan of Windows 10. But I am learning how the set up works. The 8GB of memory is pretty good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great laptop for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for those looking for basics in a laptop. I'm sure it can do a lot more but it's great for using searching the web, streaming movies and doing classwork. Touchscreen and number keypad are bonuses. The only thing missing is backlighting on the keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this from Bestbuy.com. I never had a touchscreen laptop before. I'm very happy with my purchase. It"s a very fast computer. Sets up quickly. Touchscreen is very responsive. I wanted one that didn't cost much. It was a good deal at 299. I would recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for general use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a new laptop that would not break the bank. It would be used for college work and some computer programming. This laptop seemed to meet my needs and more. Upon opening it for the first time, my expectations were definitely met. An added bonus is that is has a touch screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop replaced my older HP Pavilion and except that it will not accept a CD or DVD, it is super light, has double the memory, Windows 10 gets you up to-date with everything and Microsoft Edge works fantastic. I stream TV sitting here at my kitchen counter and watch this as much as my TV set.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Very adequate for home use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to add more storage space but virus getting in the way! Not Best Buy’s or Geek Squad faults they have been accommodating..... Laptop decent price and geek squad outstanding.....on line help has been remarkable as well even with global impact has hindered service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable but Ships in S-Mode!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC, because of its Ryzen internals, is reasonably fast and is a great value when on sale, but it ships with Microsoft's ridiculous S-Mode enabled, which limits users to apps sourced from the M$ store. Horrible! Yes, S-Mode can be disabled, but it's a hassle. The screen resolution on this particular model is too low. I thought it would be okay, but it isn't. Yo have been warned. :)

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fast and responsive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality yet inexpensive Dell product. Does everything. Does not have backlit keyboard, and the unit left and right click are a little sticky. I use a wireless mouse 90% of the time, so it's relatively ok. Ps Not sure why it says my nickname is dissatisfied.. it wont let me change it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Satisfactory

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop served us well over a 3 year period for an elementary student. She probably kept it plugged in too much, but even so, the battery life was gone around year 2.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great low cost touch screen laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great low cost touch screen laptop. I got it on sale and could not believe I got it with touch screen. It is quick in opening up MS Office files, keyboard and the overall build does not feel cheap. Great value laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent General Purpose Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this laptop about two months now and have enjoyed using it. The build quality is obvious, strong materials and hinges are very supportive of the screen when open. Solid construction. It runs fast for basic internet, email and Word use. I would definitely recommend it for home use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect to work from home

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I ended up having to work from home due to the pandemic. Thanks to the efficiency of this laptop, I don't think I want to go back to the office!! The price was great too. When I came back to buy the same one for my daughter, sadly it went out of stock.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Excellent computer for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this computer for our daughter to use for at-home schooling. This is her first computer and she has been able to use it with no issues what so ever. The computer setup was a breeze and now she is able to attend her daily zoom meetings with no assistance from us.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great pick

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, super fast so glad I got this one. It was showed to me by a guy named Jesse he really knew his stuff about the computers and actually showed me this laptop so kudos to Jesse for being so awesome

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I'm very happy with my purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Dell products! They are designed with such uniqueness and they have some of the best technology around! The price was right at the time of my purchase so I jumped at the chance especially since I was shopping around for a new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Work from home

    Rated 5 out of 5 stars

    Still returned it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but did not meet my needs. Purchased in store just before economic pause for working at home. I needed a touch screen to record chemistry lectures. This machine does not have a good enough touch screen for this purpose. I wish store employee knew this.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Dell’s entry level laptop is better than expected.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first of 3 laptops We are updating the hardware the Horriblw with this is replacing HPs pavilion series enrollments laptop Laptops. It boots up 40-45 seconds faster that the 2016 $2.5k ultrabook for under $400. Grade A-

    I would recommend this to a friend