Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $639.99

Customer reviews

Rating 4.4 out of 5 stars with 13 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

85%
would recommend
to a friend

Customers are saying

Customers consistently note the convenience and enjoyment of the touch screen feature on the Inspiron 15.6" Touch-Screen Laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect laptop for my dad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my dad for his birthday, and he loves it! Light weight, backlit keyboard, touch screen, plenty of storage and RAM - a sight for sore eyes for someone who's former laptop was 15 years old. The blue steel outer cover color is also very sleek and smudge resistant. Ordered online and it arrived in 3 business days, well packaged, and easy setup. My dad was up and ready to use his new system in no time. Thanks for making my dad a very happy man! :)

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this a little less than a week but so far I am extremely happy with it. Set up was easy, only one minor issue with e-mail set up but was resolved with a phone call. It's quiet, no noise from the fan, glad to have a key pad again, keyboard has a nice touch. I'm not a computer pro, but this laptop should last me for years. Am glad to back with a Dell.

    I would recommend this to a friend
  • Pros mentioned:
    Good build quality, Speed

    Rated 4 out of 5 stars

    Great productive Windows 10 laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to update my laptop for windows 10 migration and I have not been disappointed. The machine was delivered ready to go and it has worked flawlessly. Internet speed is great and of course it is working very quickly without a bunch of old files slowing it down. Laptop seems to be made with decent materials and it doesn't feel like cheap plastic.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    The laptop that I needed!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice laptop The speed is great. You log on in seconds and the touchscreen as well as keyboard commands are fast. I'm a very pleased buyer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great computer for a senior to use for basic needs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set the up by transfers old info over & all was great when we plugged it in. Great computer what my friends basic computer needs & is fast. It replaced an older viois that was no longer supported.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Has everything I need and loads fasT love Dell

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been awesome love touch screen, fast processor and the storage space. It is hard to find DVD drives anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Availability

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    normally order straight from dell... but they had a month delay and this had everything I was looking for

    I would recommend this to a friend
  • Cons mentioned:
    Usb ports

    Rated 3 out of 5 stars

    Worked well for almost a year

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 11 months of running well, and regular updates, it began to slow down and 2 of the 3 USB ports stopped working. I brought it into Best Buy and they told me they could fix it, but they recycled it after 3 weeks of being in the shop...

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    fast and reliable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and reliable laptop. touch screen is a plus along with the keyboard glow.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Decent

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for about a year, google does not open, runs slow, I think it’s just older, more outdated. Still has a disk drive, so it is bulky. Can get very hot. Battery life is decent!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from Windows 7.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for purchase price and very helpful store employees!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has everything I need

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use has all the features I was looking for

    I would recommend this to a friend
  • Cons mentioned:
    Bezel-less, Design

    Rated 3 out of 5 stars

    Bezel and logo in bottom space is annoying to eyes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could make more bezel less and annoying big space from bottom panel taken for logo is worst ever bad design by any person on this earth who got paid. No touch log in bad. Power On terrible in side. keypads good, touchpad rough! really? I mean what design people were thinking to make a sand paper? Would say they ruin mines which got some alloy and glass plus some pollution on earth by making such machines.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Valued Customer,

      Thanks for your feedback. We're sorry that your laptop is not meeting your needs. If you do have any technical questions about your laptop you can check our Product Support Page here: https://dell.to/2yxb4iO.

      Best,
      Bryan
      1-800-624-9896 Dell

Sponsored