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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1154 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Inspiron 17.3" 2-in-1 laptop's large screen size, ease of use, and strong performance, frequently praising its touchscreen functionality and impressive graphics capabilities. Positive feedback also highlights the fast SSD and ample memory, along with the appreciated 2-in-1 versatility. However, some users note the laptop's considerable weight and tendency to overheat during extended use, while others find the price point to be somewhat high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,154 reviews
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good all around choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Great using for a flip over e-reader. Great screen resolution. Recommend getting 16g RAM. Cons: it’s big so it’s heavy! And the backlit white keys is a little odd lighting. It is made easier by having 2 back light settings.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this device. Most of the time I use it as a laptop. It is faster and has a better screen than my comparable fudged up HP laptop. I am a medium heavy user and do some occasion image editing. This is good enough for my needs. I highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open Box Dell Inspiron 2 in 1 Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online and received fairly quickly. I watched the UPS driver toss my new laptop on my porch. I thought it was alright as it should've been encased in foam or some type of shipping material. I opened the box and discovered the laptop was not shipped with the foam or shipping material and was flopping around in the box the entire time through shipping. Once I inspected the laptop it looked to be in good shape and powered on. I tested the power supply and is able to charge. I set up Windows 10 and the rest of my apps and its been great. Next time I'll buy new, saving a hundred or two dollars is great but will ensure shipping material will be used to protect my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good work pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I purchased this laptop for a Professional colleague of mine I used it for a month while setting it up. First the geek squad at the Pacioma store set it up and I took it to the office for additional installation and customization. It was decently fast so far no issues or complaints from the CEO ...

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Dell 17 inch

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast - really cool. The way it shuts down or sleeps causes it not to shut down correctly - a little scary on reboot. When I rest my left wrist down too hard it will screw up the keyboard signals - and that is crappy.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    I like the larger screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the larger screen. It has a long battery life. I can use it all day without having to recharge. The backlit keyboard is not that great. The keyboard was much better on my HP Envy.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Ddonn,

      Thanks for your review. We're glad to hear that your new computer is meeting your needs for the most part. We're sorry that your keyboard is not meeting your needs. If you'd like to adjust the backlighting or turn it of on your keyboard you can visit this site for the steps: https://dell.to/3bOZUV2.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect work computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size was larger than was I expecting but that was just perfect for what I needed to do. I use this for work and it's just like working on a desktop but I can move it around everywhere, working remotely I have access to my work files and touch screen makes it easier as well. Very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love my new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to upgrade after abusing my last Dell laptop and I couldn't be happier. It was such a simple set up (always dread that part..) but I can't complain...love the look, feel of everything. Glad I bought another Dell and love the larger screen and options :-) happy customer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working fine. I didn't know Dell was owned by Lenovo or I wouldn't have bought it. I was in a rush as my last Lenovo died after many problems and I had a deadline to meet. But this one seems to be holding up fine so far. My biggest complaint is the keyboard backlighting is white and the keys are silver. This makes it near impossible to see the letters during the daytime. I wish they would have chosen a different color or at least give the option to turn it off.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Large screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, the large screen is the best. The large screen is great. The key board is slightly different than what I am accustomed to, as well as the mouse pad. These two are taking a lot of time to get used to, otherwise it's been great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop, a little bit glitchy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop about a month and a half now. It works well enough. The graphics and display are nice. My only complaint is that it is occassionally imposiible to wake the laptop up when it goes to sleep. I've had to do a hard shutdown 2-3x.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good until it wasnt

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was great until after a year, The computer had a major issues. The internal system start to malfunction and had to be returned

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly a good computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer shut down abruptly and couldn't get to turn back on until I went to another computer to bring up my MSN 365 to find a code to reenter into the Dell to get it going again. Still trying desperately to be able to turn off the back lite, because it's difficult when it is light to see some of the keys. Been all around the internet and no one seems to have the answer. Other than that, the computer functions very well

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Would be great if it didn't run so loudly

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this laptop. The screen is great, the performance is good, but the fan is ridiculously loud. I should have read the other reviews first as I'm not the only person who had this problem. The only way I could find was to change the battery settings to less than high performance, which sort of defeats the purpose. Also, Dell has prevented changing some battery settings on this laptop, which, again defeats the whole purpose of buying a high performance laptop in the first place. Looking at HP after this.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Kathleen,

      Thanks for your feedback and we're glad to hear that your laptop is working for the most part. If you'd like to see if you can reduce the fan noise on your computer you can update the BIOS:

      An out-of-date BIOS can cause loud fan noises by having an outdated temperature table for the system. Refer to update BIOS and follow the instructions to update the BIOS on your computer. You can also follow up with our Technical Support Team here - 1-800-624-9896.

      You can read the full article here - http://dell.to/2ENlXfz.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first laptop I have purchased in over 10 years. It has more than exceeded my expectations. I am a teacher, hence my reason for the purchase. It has been perfect for my read alouds, Zoom meetings, distance learning, and anything personal I need it for. Love It!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    This laptop is awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in looking for something else as far as a laptop. Caught this one on clearance and it is AMAZING. it is lightning fast, the picture quality is superb, and the flip screen is an added bonus with the touch screen feature. Definitely 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this computer. It’s nice and big with a very clear and colorful screen. The only problem I am having is that the keys are almost flush with the computer and are very light. It is hard to see the keys during the day for me.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    good price, good features, easy to run

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    touch-screen is a nice touch - no pun in tended - 16gb is more than enough for me but not for gamers. had one just like it before for a while and was happy with it but then the shift keyboard keys stopped working. i just bought a new one. same make and model.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great pc for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop, has many things going for it. It is fast, large screen, looks sleek, responsive, flexible, 2 in 1. I have not used it yet as a tablet, but it should be great. Please get it. The price is competitive for the features compared to other laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Surprisingly great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Mac guy for a long time. While I still love the Mac this pc was purchased for work and it has exceeded my expectations!!!

    I would recommend this to a friend