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Customer reviews

Rating 4.4 out of 5 stars with 1154 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Inspiron 17.3" 2-in-1 laptop's large screen size, ease of use, and strong performance, frequently praising its touchscreen functionality and impressive graphics capabilities. Positive feedback also highlights the fast SSD and ample memory, along with the appreciated 2-in-1 versatility. However, some users note the laptop's considerable weight and tendency to overheat during extended use, while others find the price point to be somewhat high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,154 reviews
  • Rated 5 out of 5 stars

    Inspiron 17 7000 2-in-1 is a well-equipped desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell Inspiron 17 7000 2-in-1 offers a spacious 17-inch backflipping touchscreen, discrete Nvidia graphics, an accurate touchpad and a face-recognizing camera -- all in a remarkably thin metal frame

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful for teachers and distance learning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales rep guided us to best features vs. user/application requirements and matched us to the best value for PC solution. He was very knowledgeable and patient with our many questions. We are extremely pleased with this purchase, and Best Buy support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer. Doubled my everything!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an Inspiron owner for a years. It was finally time to replace -- more than doubled all features as far as capacity. It really has delivered. Best Buy was wonderful to work with as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Dell Computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was an issue with the Dell Computer I purchased. Best Buy customer service made it easy to exchange the computer for a new one and Geek Squad were terrific and very helpful in setting up my new computer as well as making a few changes I asked for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop except for the lighted keyboard. The keys are hard to see at certain angles with the type of lights they used in the keyboard. I turned off the lights and helped. Overall great computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the 2nd Inspirion I have owned. I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It is fairly lightweight for the size of screen it has. Start up is extremely fast and the battery life is great. I always had to have my other unmentionable brand plugged in or the screen was a little dark, but not with this one.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    too big for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I'd love this laptop but it was too heavy for me & too wide. The tablet functionality was great I guess my hands are just too small for such a huge laptop.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Tiffo,

      Thanks for your review and we're sorry to hear that your computer is not fully meeting your needs. If you have any technical questions about your computer you can check our Product Support Page here: https://dell.to/2DgLo9u.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the dell but I paid for next day delivery and they took two days. I could have picked up in two days and not paid the almost 40 dollar extra charge. So would not recommend the next day service from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time purchasing a Dell, as well as a laptop. After a lot of research, I purchased the Dell Inspiron, and my research paid off. It is a great laptop and I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of this laptop. Even thought it is a 17" laptop it is small. Because of the small bezels it is not much larger than a regular 15". And it is very fast for what I use it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop overall but poor battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop/tablet is a good device for the cost bracket. The speed is above average. The versatility is beneficial. One major issue I have found is the inadequate battery life. It does not last a full 8 hour day.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to see characters on keyboard.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The characters on the keyboard are small and very thin, and the keyboard lighting is almost the same color as the keys. This makes the characters difficult to identify. The key lighting goes off after a few seconds which makes them more difficult to identify. Reflections on the keyboard causes characters to be impossible to identify and causes me to hold one hand over the keys to shade them. Also, I have not been able to stop the curser from jumping to other locations while I am typing or to keep the computer from jumping to unwanted windows. Otherwise, it seems to be a good computer.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi,

      Thank you for the feedback. I am glad this computer has met most of your needs. Here is a link to further troubleshoot the backlight key concern you have,

      https://dell.to/37Qgofe

      Some Notebooks and Tablets with Keyboards have added gesture features to the touchpad hardware and drivers. A few of these features are two or three finger scrolling, pinch zoom, circle zoom, rotate and swiping. These new features may be the reason for the erratic cursor movement since most are turned on by default. You can disable or modify the way the features work in the touchpad driver properties.

      Here are some tips to modify these settings:

      1. In the Search box, type main.cpl.
      2. Touch or click main.cpl in the list of programs.
      3. Touch or click the Dell Touchpad tab.
      4. Touch or click on the picture of the touchpad.
      5. Touch or click Gestures (depending on your computer there may not be a Gestures option).
      6. Change the options as preferred.
      7. Touch or click Save.
      8. Touch or click the X in the upper-right corner to close the Dell Touchpad Utility.
      9. Touch or click OK on the Mouse Properties window.
      10. If the touchpad still does not work after following the preceding steps, refer to Dell Knowledge Base article - http://dell.to/2iaiujA.

      You can read the full article here - http://dell.to/2tqmS02.

      Best,
      Meridith 1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    pretty good computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice computer but it is only getting a 4 star because the keyboard is way too sensitive and makes it really hard for me to type a complete sentence without it erasing some of what I typed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent price and features for 17" with I7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 in 1 is a solid PC. Everything is fast after you get all the bloatware and ads off of it. Screen is bright and responsive; it's very easy to use in multiple locations around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    its ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the laptop has good picture the tablet mode and touch screen are great thats what sold me on it the volume sucks on max so buy a bluetooth speaker with this

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      jojo,

      Thanks for your review and we're glad to hear that your 2-in-1 is working well for you. Please check out our Product Support Page if you have any questions: https://dell.to/2DgLo9u.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like my laptop. It is a lot faster than the one I'm replacing. Just hope it stands up to the test of time. old laptop was a work horse and is still being used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Size Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is packed with features. I love the backlit screen which is difficult to find on a larger screened laptop. I’m very happy with this purchase! I love the backlit screen which is difficult to find on a larger screened laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An item I bought for my granddaughter, She was very happy to have it. It is used abroad. Versatility of this computer allows for many operations in so remote places.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Del-Inspiron!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop crashed while we were creating a senior graduation video. This (besides the gaming laptop) was the only Dell available at Best Buy. We only buy Dell! Love this new laptop. So many features! I wish it had more ports, though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic everyday remote worker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this over a year ago and still a rock solid machine. I've tried lesser known brands that were "supposed to be" high-powered gaming machines. Save your money and stick with time tested companies

    I would recommend this to a friend
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