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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1154 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Inspiron 17.3" 2-in-1 laptop's large screen size, ease of use, and strong performance, frequently praising its touchscreen functionality and impressive graphics capabilities. Positive feedback also highlights the fast SSD and ample memory, along with the appreciated 2-in-1 versatility. However, some users note the laptop's considerable weight and tendency to overheat during extended use, while others find the price point to be somewhat high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,154 reviews
  • Rated 5 out of 5 stars

    First Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this to be my first laptop, I'm very happy with it. Always figured I would have to get use to a smaller keyboard, but this one is just like using one on a laptop. Great computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast, Brilliant Screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boot time is just a few seconds; everything runs lightning fast. Brilliant screen that folds all the way over to produce a 17" Tablet for gaming or watching a movie. Incredible laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband for our anniversary because his was getting ready to die it's much faster than what he had and he likes it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe I waited so long to update my not quite 3 year old HP for this Dell Inspiron. Boots up lighting-quick and has enough memory for everything I need in a computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! LOVE Dell products. So versatile and still large enough to enjoy streaming movies and shows for entertainment. I use it for work and play!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and light weight laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are impressive on a large 17" screen and the speed is so fast. Watching movies on the laptop is very nice. The Dell laptop has all the bells and whistles you want.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great screen for the $

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. Large screen, Tablet mode makes it easy for viewing videos. Great performance. I got 3 of these for the office use.,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop, great purchase!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed owning this laptop. I had wanted a convertible and had been looking at different options for weeks. I settled on this model and am 100% satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good compromise between laptop and desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do need follow up with Best Buy Geek Squad. Online for 2 1/2 hours with no one responding on chat line. Would have been better if there was info saying it was not operationall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and reliable.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is what I have wanted in a computer. My last computer was very disappointing. This computer boots quickly, turns off quickly and my programs open instantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop and huge screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop because I am used to 27" monitors on my home PC and this screen is perfect. My only complaint is the camera is not compatible with Windows Hello.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old Dell inspiron 5 and it crashed on me. So I was forced to upgrade and I'm glad I was..... dell is still my all time favorite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop especially if you are using it as a desktop replacement. I use it for graphics work and it handles it well. Portability makes it very versatile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a 17" screen and was looking at a similar HP model. The guy sales person persuaded me into this one and I don't regret it! All of the same features with a better price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    two in one large display laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Super fast, great graphics and really good keyboard response. It's a little heavy considering no disk drive but manageable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome 100% online Experience. All the equipment arrived timely and it was evident you took all the precaution in packaging electronics being shipped.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by Best Buy staff! Excellent service by the Geek Squad when I needed help setting up! Best Buy is awesome! Love my laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st personal laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have always used a desktop at home and only used a laptop for work. It's nice to have the mobility at home and on the road to access my files and documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Inspiron 17.3" Excellent Buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Notebook. Been using it for several months and no problem what so ever. Love this Laptop

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Excellent specs.Worst keyboard.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell had a chance to provide great computing experience with this model unfortunately the keyboard is absolutely useless in any light condition /with backlit or not/. Impossible to type on silver keyboard with white letters. At this size and weight of laptop using 2 in 1 form factor and touch screen is very unlikely in a day to day operations.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      YourPCSurgeon,

      Thank you for your feedback about the colors of the backlit keyboard. We have made a note of this feedback for our product team. If you have any questions about your computer you can always check our Product Support Page here: https://dell.to/2DgLo9u.

      Best,
      Bryan
      1-800-624-9896 Dell

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