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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1154 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Inspiron 17.3" 2-in-1 laptop's large screen size, ease of use, and strong performance, frequently praising its touchscreen functionality and impressive graphics capabilities. Positive feedback also highlights the fast SSD and ample memory, along with the appreciated 2-in-1 versatility. However, some users note the laptop's considerable weight and tendency to overheat during extended use, while others find the price point to be somewhat high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,154 reviews
  • Rated 5 out of 5 stars

    Great new dell laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Rebuilt dell for over 10 years, it's still going strong. I wanted a touch screen with a camera. I'm still learning all the cool things this pc can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good video editing for novices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to create a video with ease. The only issue I've noticed is I don't seem to be able to post to Instagram from the laptop...otherwise, I'm pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This had everything I wanted except for the DVD player. Put the battery back outside and maybe there would be room for the player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Inspiron great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was easy to setup. The product is excellent and working very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graphic designers dream

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my computer It helps me achieve all my graphic needs with a finger code scanner And that’s not forget his awesome capability to fold into a tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased Used for daughters work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter uses this for work since they have to work at home. We're satisfied with quality. Also very satisfied with excellent, friendly, professional service.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    Dell has made me a lemon and BestBuy sold it to me

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the speed and feel of the laptop. From the very start, the fan would get extremely loud at times, and about once a week I'd get a Windows blue screen. I was working 70 hours a week at the time and it was impossible for me to spend hours on the phone with Dell trying to fix things. Now that I have more free time, I've contacted Dell. I've spent so many hours on the phone with Dell tech support. Hardware technicians have been to my house twice. My laptop is still not in working order, Dell can only offer a refurbished machine, and it's too late to take it back to BestBuy. It was a decent laptop, but the work done by the hardware technicians has rendered it useless.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello ATXBuyer,

      Thank you for your review. We're sorry about the trouble you have encountered with the performance of your PC. To make sure we can help in the future there are steps below that can be used to improve performance overall.

      1. Restart your computer regularly
      2. Run the automated tools provided in the SupportAssist tool
      3. Run a complete hardware diagnostic test
      4. Scan your computer for malware
      5. Restore your Dell computer using Windows System Restore
      6. Reinstall Microsoft Windows

      Here is the link to the full article to assist with your performance issue: https://dell.to/32wo0Ss.

      Best regards,
      Wendy C.

      For further assistance, you can contact Dell directly with the information below Chat or Call:
      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Rated 5 out of 5 stars

    Great laptop for work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was agonizing for weeks between a tablet or laptop, but this 2 in 1 fulfilled all of my needs. Dell is my go to company for computers, won't stop anytime soon.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new computer due to Telework and oom meetings. This computer did not hookup to my network with good speeds. My sons Mac sitting right next to this computer was getting 500 MB/sec. This computer 4 MB/Sec. I returned it and spent the extra money for the Macbook Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even tho we had to return the 1st one - the touch screen did not work, also felt like it was a used laptop but not sure, the new one is working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intuitive and light weight, this computer is great choice for those who want a high quality laptop for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for any use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Sleek. Efficient. Perfect for work, school and for kids to play games. Great picture quality for videos or movies. Its very lightweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm satisfied. It's fast and looks awesome. Fingerprint reader mind of sucks tho lol the only downside. Battery life is good and computer is really fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Too Bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a huge fan of Dells but this one was pretty good. Liked that it have the touch feature.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    the best large portable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best portable that you can get. Very easy configuration, brillant images, very good sound and all the additionals that you can ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer to use for work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop to work remotely at home and its fast and respond well with software's we use. Its mainly internet based but Happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We own two of these and looking to get a third one. Only one we use for oubusiness and personal use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice BIG laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is functioning well, but have repeated issues with the built in microphone. Have had to do a fix about three times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product for my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product, Im very pleased with it. The Brand speaks for itself. The quality is excellent, graphic very good. Size and color the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great laptop so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good laptop has been everything I expected & more. I really like the pictures when you turn the computer on.

    I would recommend this to a friend
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