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Customer reviews

Rating 4.4 out of 5 stars with 1154 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers commend the Inspiron 17.3" 2-in-1 laptop's large screen size, ease of use, and strong performance, frequently praising its touchscreen functionality and impressive graphics capabilities. Positive feedback also highlights the fast SSD and ample memory, along with the appreciated 2-in-1 versatility. However, some users note the laptop's considerable weight and tendency to overheat during extended use, while others find the price point to be somewhat high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,154 reviews
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop, exactly what I was looking for in my work from home time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really in need for a new laptop. The 16gb memory really made a difference!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Computer I have ever purchased. Nice 2 in 1 and touchscreen is wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is nice and well designed. Would definitely recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great, except not

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a deeply disappointing laptop. It has, quite literally, the worst keypad I've ever had the displeasure of using. Sometimes it's hyper-sensitive (reacting to touches by the base of the thumb) and sometimes it decides to just stop scrolling. Sometimes it suddenly decides to increase the size of the browser window you're in. Sometimes it minimizes all the windows. Sometimes clicks work, and sometimes not. Wooooo! I came from a cheap chromebook that had a much better mousepad. I've used laptops (Windows and Mac) for decades, and this is by far the worst mousepad I've ever experienced. Which product designer thought that silver keys with white letters and a backlight was a good design? Thankfully, I touch type, but if you need to find keys, it can be rough due to the lack of contrast. The screen is decent, except for the "feature" of constant brightening and darkening with the window. You can't turn off this feature, FYI. It's truly nightmarish if you also enable evening yellow lights, as it can't figure out what color is what and regularly shifts, even if the screen doesn't change. The camera is also decent, except that it's constantly adjusting the brightness also, so don't shift forward or back during your video conferencing or else others on the conference will see you constantly going lighter or darker. One of the best features is how it quite regularly restarts when you close the screen. I love coming back to a completely clean window with none of my prior work still on the screen. What a joy! What's also cool is how sometimes it won't stop playing music when you shut the screen. Awesome! Don't bother calling tech support to try to resolve anything. They barely speak English and are about as competent as the Keystone Cops.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Grumpy,

      Thanks for your review and we're sorry to hear about the issues that you've had with your new computer so far. Please feel free to re-calibrate the touchpad on your computer with the following steps in order to help with the sensitivity:

      Some Notebooks and Tablets with Keyboards have added gesture features to the touchpad hardware and drivers. A few of these features are two or three finger scrolling, pinch zoom, circle zoom, rotate and swiping. These new features may be the reason for the erratic cursor movement since most are turned on by default. You can disable or modify the way the features work in the touchpad driver properties. Here are some tips to modify these settings:

      1. In the Search box, type main.cpl.
      2. Touch or click main.cpl in the list of programs.
      3. Touch or click the Dell Touchpad tab.
      4. Touch or click on the picture of the touchpad.
      5. Touch or click Gestures (depending on your computer there may not be a Gestures option).
      6. Change the options as preferred.
      7. Touch or click Save.
      8. Touch or click the X in the upper-right corner to close the Dell Touchpad Utility.
      9. Touch or click OK on the Mouse Properties window.
      10. If the touchpad still does not work after following the preceding steps, refer to Dell Knowledge Base article - http://dell.to/2iaiujA.

      You can read the full article here - http://dell.to/2tqmS02.

      We're sorry that the backlit keyboard contrast is not working out well for you. Here's an article with the steps to adjust the backlighting or turn it off all together: https://dell.to/3bOZUV2.

      Lastly, if your computer is shutting down when it should be in sleep mode, please uncheck the box in your Power Manager that allows your computer to shut down in sleep mode in order to save energy.

      We hope that these solutions help your computer perform better for you.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Perfection!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maria and Cameron and the store manager were most helpful in every way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my bro, he likes it and is on it all day long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dell laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has done everything needed for office and home. Great laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 2 in 1 laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Primarily used for basic searching and photo editing...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good coomputer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this computer very much. Efficient and works well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great all around laptop. could have better speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product exactly what I was looking for. Salespeople were great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size as well as the slim design. Very light for a large laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to carry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great laptop and easy to carry on the way!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pgaff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my laptop. Easy to set up right out of the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Dell laptop user for years and this one does not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy made it more than easy for us to order the laptop and pick it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A1 combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done. I'm pleased with this combo.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and easy to use. I highly recommended it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice large screen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great viewing screen with lots of power and lots of built-in features.

    I would recommend this to a friend
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