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Customer Ratings & Reviews

Your price for this item is $1,214.99
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The comparable value price is $1,349.99

Customer reviews

Rating 4.4 out of 5 stars with 1154 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Inspiron 17.3" 2-in-1 laptop's large screen size, ease of use, and strong performance, frequently praising its touchscreen functionality and impressive graphics capabilities. Positive feedback also highlights the fast SSD and ample memory, along with the appreciated 2-in-1 versatility. However, some users note the laptop's considerable weight and tendency to overheat during extended use, while others find the price point to be somewhat high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,154 reviews
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Dell Inspiron 17.3" 7000 2-in-1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer overall! I particularly like the screen - nice and large, touch, and so much brighter than my previous laptop (also a Dell Inspiron). Very fast to start up. I love the fingerprint sensor to unlock. What I like least is the keyboard and mousepad - it's off-center to allow for the number pad, and I'm just not a fan of that. It also causes me to sometimes right-click when I am trying to left-click. Maybe it will just take a little while to get used to.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Dell Inspiron 7000

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine but I have had some issues that required call to Dell. Dell has great customer service though.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 2 out of 5 stars

    Good computer but m-board died within six months!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this machine in June of 2020, It was positively incredible! Worth every cent and more. An amazing computer. I just did not have time to write a review, for the first few months. It would have been 5 stars! Processor speed, color, graphics, everything was just so nice. Then in January of this year, 2021, after owning it and giving it superb care...the mother board went bad and I had no sound. I brought it to local, reputable computer repair specialist. 600 to install a new mother board!!!!!! So, it cost my $1200 and then only six months later, I had to put $600 into it! I can not recommend this machine. Although in defense of Dell, the tech that worked on this machine did tell me that this is only the second time in ten years, he had seen a motherboard go bad, on an expensive, high quality computer, like mine. It's is a beautiful, nice computer but just be aware. You should not have to pay 600 to repair a 1200 dollar lap top that is only six months old....not right.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello david5512,

      Thank you for your review. We apologize for the issues you have come across with your laptop. We really do appreciate your feedback. If you come across any further questions, issues, or concerns, please use the information below to contact Dell Support at your earliest convenience.

      Best regards,
      Wendy C.

      For further assistance, you can contact Dell directly with the information below Chat or Call:
      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Pros mentioned:
    Screen size, Touchscreen

    Rated 5 out of 5 stars

    Love this laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a little more than I planned on spending, but it’s a great laptop. The images, speed, size, touchscreen, everything is great.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    kach

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all a great laptop. it is a bit heavy. The large screen is a real plus!!! Also love the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dell inpirion is a great laptop17.3' 2-in-1 touch screen intel core i7 16 gb memory GeForce mx250 512gb optane silver is the best for my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding purchase for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer as a replacement for an earlier model of this same machine. This one has been purchased brand new and the other was an open box model. I have always loved the DELL brand of computer and this is no exception. The machine is a beast and one that has not disappointed me in delivering a stellar experience with its sleek design, amazing graphics, and flexibility. I am thankful that I purchased this updated version and would do it again given the chance. I enjoy my relationship with Best Buy and electronics in general.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great laptop for practical users.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent support and well designed laptop. SSD hard drives are great, quiet, and fast! 17” screen is wonderful. Very happy with the laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop for work. Its awesome! Love how I can flip it and turn it into a tablet. The only thing I dislike is that it heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Love the laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was incredibly easy to set up on my own and works great. I especially like the larger screen as my vision isnt as great as it used to be.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Quality!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has a great display, fast, good battery life, super easy to set up and is a all around good laptop. It’s worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Nice Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop has worked well for our business. I actually have 2 of them. I like the 17 inch screen and being able to position the screen so much. The only drawback is the keys are silver and when they are lite up and I am in bright light I can not see the letters. This is because of my old eyes but it was a problem that caused me to pass this computer on to younger eyes and for me to buy one with dark keys and white letters.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Outstanding laptop purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I have ever owned and used. It is easy to use, fast, and has capabilities I am still exploring!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Great display, big screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this laptop is a little heavier that I wanted, I find it is worth it for the great display and large screen. Fast and responsive,

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    If you're looking for a HUGE laptop, this is it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the biggest screen that I've seen on a laptop in a really long time. If you need that additional real estate, this is definitely the laptop for you. The downside is that it is more difficult to find a laptop bag for this to fit into, and it is obviously a little more heavy than an 13 or 15" laptop. But, the power on this thing is crazy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its on the heavy side, but I knew that going in. From a performance standpoint it does everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing screen and so easy to use. What great timing that we bought this right before the kid needed to do 100 zoom meetings a day :)

    I would recommend this to a friend
  • Cons mentioned:
    Heat, Weight

    Rated 2 out of 5 stars

    Disappointing purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer out of desperation because my old computer was dying. This same computer or something extremely similar was about $400 cheaper a few months ago when I started looking. Thanks to the virus the price of computers has skyrocketed. This computer is far heavier than any laptop I have ever owned and sort of defeats the purpose of a laptop. Its like sitting with a concrete block in your lap. It runs very hot as well so it extremely uncomfortable to use unless its on a table (therefore not really a laptop!!) Also, the fingerprint scanner works about every 3rd or 4th time I try to use it. The computer itself works fine but it is not really what I was looking for. Unfortunately, it is so hard to buy things right now without seeing them in person that I am stuck with it.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      BernieB,

      Thanks for your review. Here are some tips to help your computer run at a cooler temperature:

      Tips for Proper Usage:

      1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
      2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
      Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
      3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
      4. Use compressed air to clean the vents on a regular basis.
      5. Using a cooling pad can decrease heat and increase performance.
      6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.

      You can read the full article here - http://dell.to/2uJ8AdG.

      There is a new driver that has been released to help with your fingerprint reader:

      Updating the Goodix fingerprint sensor driver to 3.10.30.110 or newer will fix the issue.

      To download and install the latest driver:

      1. Browse to the Dell Drivers & Downloads page: Support Site Drivers Page
      2. Ensure you have the correct System Type
      3. Select the Operating System
      4. Under Category, select Security
      5. Locate the latest Goodix Fingerprint Sensor Driver (A04 or newer)
      6. Click Download and save the file to your computer
      7. Open File Explorer and browse to the location where the downloaded file is saved
      8. Double-click the Sensor setup file and follow the on-screen instructions to complete the installation process
      9. You will need a system restart to finalize this installation.

      You can read the full article here: https://dell.to/3dmKGYf.

      We hope these tips help your computer perform better for you.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works quickly. I needed a new laptop for work and this was my pick. Would buy another one.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Fast, nice screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop, screen is large and images are crisp and videos look great. Volume is a little limited and fn has to be pressed to use keys to change. Boot up time is quick. just a few seconds. Dells driver installer has hung up a few times. Only has 2 USB ports so having to use a small hub . Using for some work and the large screen has really been a bonus.

    I would recommend this to a friend
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