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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 40 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the easy setup process of the Inspiron 17.3" Laptop. However, some customers have expressed concerns about the storage capacity and have indicated a need for an upgrade.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 40 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Everything I use work great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I use work great. Plenty of speed so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. The only but.. is the quality of the speaker sound. It is poor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid has great storage and well provisioned RAM memory. This also had an optical drive which several in this group did not. Definitely worth you time to look at as a good replacement solution for even a mid-range desktop. Very good unit.

    I would recommend this to a friend
  • Pros mentioned:
    Curbside pickup

    Rated 5 out of 5 stars

    Sleek and Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curbside pickup is the bomb. Laptop is good looking and easy to set up.

    I would recommend this to a friend
  • Cons mentioned:
    Learning curve

    Rated 4 out of 5 stars

    Still trying to learn about all that it can do.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to learn about all that it can do. - done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for anything

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the specs on this laptop! It was a no brainer based on the 10th gen i7 and versatility of the 256 SSD plus 2TB of additional space. Great for everyday tasks, work or school, but can also handle video or audio editing with ease. The discrete GPU makes it possible. Won’t need to buy a laptop for long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of storage.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find Dell products to be reliable. This computer has an abundance of storage. Just beginning to use it. So far it is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Effective storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great purchase for me. It's more than I expected. Excellent resolution. You can connect your wireless headphones. Good sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer for anyone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, storage is awesome and it was easy to transverse too from an Asus. Strongly recommend this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larger size helps when browsing the web. A little heavier than the smaller size ones and is lacking a backlit keyboard but I’m glad I purchased this one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is awesome . I use cad and it’s perfect for that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer I've owned! I got it to use for school and put business. Great picture, sound, and runs flawlessly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DELL Inspiron

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable hardware, durable casing and hinges. It is much better than its 17,3" HP peer. Very attractive appearance.

    I would recommend this to a friend
  • Cons mentioned:
    Comparison

    Rated 1 out of 5 stars

    Freezes & Blue Screens

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it a few weeks, and I've already had two blue screens of death and at least five times it's frozen up on me. I'm really concerned and not sure what to do. I'll gladly rate it higher if it stops freezing on me. My HP had issues, but it froze five times max in multiple years - how many more times will it freeze on me, and how much work will I have to redo as a result? What if one of these blue screens means things will soon be unrecoverable? I try to back up as I can but I work with large-sized files (thus no easy cloud services that I can afford), and it's impossible to always be saving when there are no warning signs before a freeze or crash.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Browder,

      We're sorry to hear about the freezing and blue screen errors that you've been having. Here are some tips for diagnosing your blue screen errors:

      1. At the desktop, click the Search the web and Windows box and type "problem reports".
      2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
      3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
      4. Right-click the line item and select Check for a solution.

      We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page - https://dell.to/2ZT9a7e.

      You can read the full article here - http://dell.to/2u98Cct.

      Here are the steps to diagnose and help resolve your freezes:

      1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
      2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below:
      a) Start the computer.
      b) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.)
      c) Select Safe mode with Networking and press Enter.
      d) Log on as the administrator or as a user with administrative access.
      e) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete step 3 to see if you are able to resolve the lockups or freezing.
      3. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.

      You can read the full article here - http://dell.to/2tW5m33.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with product still exploring the muti functiins , i use this primarily with my dj serato software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this laptop. Great performance and awesome large screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome! I am using this for editing and it so smooth!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sheri

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase. Love the big screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John K

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop is still running and in excellent condition. The 16th of April 2024 will be exactly four years since I purchased this laptop. Interestingly, it still competes with most New Computer Laptops released in 2024. I look at their specs and say, " Nah, My Laptop is still Great."

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and looks great. The color and clarity on the screen are top-notch, a major upgrade over my last computer. The only issue I'm having with it right now is that for some reason it's slower than my 10 year old Toshiba Satellite when navigating the internet. I'm still playing with some settings to see what's holding it up but man, it can take a solid minute to load a basic webpage. I'm just hoping that my editing programs will still run smoothly!

    I would recommend this to a friend
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