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Customer Ratings & Reviews

Your price for this item is $819.99

Customer reviews

Rating 4.1 out of 5 stars with 44 reviews

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77%
would recommend
to a friend

Customers are saying

Customers regard the large screen as a major advantage of the Inspiron 17.3" Laptop. They appreciate the fast speed and ample storage space of 2TB. The reasonable price point is also mentioned as a positive factor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-44 of 44 reviews
  • Rated 1 out of 5 stars

    It ran slowly so we returned it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer looked nice but ran like a dog. Tried to do Windows recommended updates and they never would complete. We took the laptop back within the 15 days return policy. THey tested it and agreed with us. Best Buy was great about the return. We upgraded to a slightly more expensive Lenovo laptop and it has been great out of the box. Hooray for Lenovo.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very slow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow, i bought it because of the 2T HDD but I decided to return it because it’s very slow.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Vintage23,

      We're sorry that your computer is operating at a slower speed than you hoped it would. We'd recommend running the Windows Performance Troubleshooter to see if there are ways to enhance your computer's performance:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 2 out of 5 stars

    Dell laptop not good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was rated 3 plus stars. It is in I7 and is slower than my I3. I will never buy another Dell

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I got a lemon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Others like it. But I got a lemon. Internet was crazy slow. My 9 year old windows 7 dell was faster. Grateful for geek squad. Tech looked and said it was messed up. Grateful for 15 day return policy. But given how covid is making appointments backed up, I almost missed the 15 day window. In my case, quality control failed.

    No, I would not recommend this to a friend
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