Customer Ratings & Reviews
- Model:
- I7386-7007BLK-PUS
- SKU:
- 6295917
to a friend
Customers are saying
Customers recognize the Inspiron 2-in-1 laptop for its lightweight design, fast performance, and vibrant 4K display. They appreciate the convenience of the touch screen and find that the laptop offers great value for its price. However, customers have concerns about the laptop's battery life, which they say is extremely poor, as well as its tendency to overheat and produce excessive fan noise.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Lightweight
Just what I needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Staff helped me decide what I needed based on my input. I got it home and it was just what I needed - smaller and lighter weight for me to carry with me to meetings and travelling but still powerful enough to do all the work I need to do - data analyses, writing, web-based work - and more.
I would recommend this to a friend Very fast. Nice touch screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Processor speed stands out. Faster than my old computer with Intel Core 5. The 4K resolution is also a favorite feature
I would recommend this to a friend- Pros mentioned:Lightweight
portable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's light weight and portable. They really push the 4K display but It doesn't handle 4k streaming that well.
I would recommend this to a friend - Pros mentioned:Touch screen
Heats up pretty quick
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good laptop for regular use, the screen is also nice but heats up quickly.
I would recommend this to a friend - Cons mentioned:Battery life
Nice computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was great except battery life. Only lasted a couple of hours so I took it back. Great resolution
No, I would not recommend this to a friend - Cons mentioned:Battery life
Battery last half the day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer dims when I unplug it and only lasts less than a day...over all I am Greatly Satisfied with it!
I would recommend this to a friend - Pros mentioned:Lightweight
Small but mighty
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small and lightweight. Great laptop. I love how little this laptop weighs. Worked for all my needs commuting back and forth from school. Battery life was decent specially if I adjusted the display settings. Has been going about 6 hours before needing to recharge.
I would recommend this to a friend - Pros mentioned:Lightweight
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for family. It had all the specs i was looking for and was on sale at a decent price. I like that it is lightweight and fast. The screen is a bit small but thats what we wanted. To each their own but if you’re fine with 13” then its a good buy.
I would recommend this to a friend - Cons mentioned:Battery life
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its very light easy to carry and easy to use. Only cons i have is battery does not last long..
I would recommend this to a friend - Pros mentioned:Lightweight
Slim and lightweight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sleek design. Lightweight and easy to carry. Good computer for college student.
I would recommend this to a friend - Pros mentioned:Lightweight
I like the touch screens m
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight easy to use laptop portable. I like my computer and it’s easy to use.
I would recommend this to a friend - Pros mentioned:Price
Nice and small
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a travel laptop to replace ten year old Sony VIAO. This was a great price and great value. Used primarily for streaming. Used hdmi cable to play on tv. Never used as tablet but great laptop.
I would recommend this to a friend - Pros mentioned:Touch screen
Overheating and noisy fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After setting up the device, it started heating. The fan turned on and not too long after that a buzzing sound started on the inside, as if a disc was scratching the surface of the laptop. The battery on the device also doesnt last very long. Other than that, it looks like a good device. The ultra hd screen looks fantastic and i like the 2 in 1 feature. It is compact and easy to carry around. The in-built spearkers sound awsome for such a small device. The overheating and buzzing sound may just be a factory fault on this specific device, however it makes it impossible to use the device..
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .SirMorebs,
Thanks for your review. We're sorry to hear about the overheating that you're experiencing. We'd recommend the following tips to help reduce overheating in the future:
Tips for Proper Usage:
1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
4. Use compressed air to clean the vents on a regular basis.
5. Using a cooling pad can decrease heat and increase performance.
6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.
You can read the full article here - http://dell.to/2uJ8AdG.
If you'd like to reduce the fan noise on your computer, we'd recommend updating the BIOS:
An out-of-date BIOS can cause loud fan noises by having an outdated temperature table for the system. Refer to update BIOS and follow the instructions to update the BIOS on your computer. You can also follow up with our Technical Support Team here - 1-800-624-9896.
You can read the full article here - http://dell.to/2ENlXfz.
Lastly, here are some tips to help extend your computer's battery life:
Change the Power Plan:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn Battery Saver On or Off.
d) Additional settings available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver feature.
You can read the full article here - http://dell.to/2vfXWf4.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Battery life
Nice laptop with Meh battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to love this device - great specs for the price. Overall a nice little laptop though not “premium” build. My issue was battery life that ran 4 to 5 hours with just email/web stuff. After a few days that was a deal breaker for me. If long battery life isn’t that big a deal to you, you might love this thing.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Scootir,
We appreciate your feedback. Here are some tips to help extend the life of your computer's battery:
Change the Power Plan:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn Battery Saver On or Off.
d) Additional settings available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver feature.
You can read the full article here - http://dell.to/2vfXWf4.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Battery life
Good laptop if battery life is not important
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system stats on this laptop are great but the battery life is not good.
I would recommend this to a friend - Pros mentioned:Lightweight
Excellent product for my needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is everything that is advertised. Very compact, sufficient memory and fast processor. The SSD hard drive is also a great plus.
I would recommend this to a friend - Pros mentioned:Weight
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is very light. It is perfect to work. I recommend this laptop
I would recommend this to a friend - Pros mentioned:Lightweight
Perfect 2 in 1 for anyone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Dell 13.3 4K 2 in 1 laptop is a perfect addition to my computing tools. I am able to carry it without any problems. The laptop is quite quick to load and access the internet. The screen is brilliant. So far so good.
I would recommend this to a friend Decent laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this- thinking I would 'spend a bit' to get something nicer than I would normally get... most of the features were really nice- but the response from the keys/touchscreen was too 'unpredictable' to satisfy me. I wanted to like this laptop- but needs some work on the key/touch response... all other features are great! (exchanged for a Microsoft Surface 2)
I would recommend this to a friend- Pros mentioned:Fast
perfect computer for my son to take to college!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has great speed and is very portable great hard drive and memory
I would recommend this to a friend