Customer Ratings & Reviews
- Model:
- I53681692GRY
- SKU:
- 5296509
to a friend
- Pros mentioned:Easy setup, Graphic design
User-friendly Graphic Design tool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very good at learning & using software but computer set-up and connections usually baffle me. I haven't even had to ask for help yet! Only a few weeks in to using it, but so far I have no complaints. I intend to focus on learning graphic design with this computer, and I haven't actually started that, but all the elements I expect to need for that look wonderful. I'm very happy with this purchase!
I would recommend this to a friend - Cons mentioned:Faulty power cord, Poor customer service
Did not work out of the box.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right out of the box it didn't work. The cord would light up when plugged in the wall but when you tried to connect to computer it would go off. Took it back, they said they would reorder and it would be in the store in 6 days. Went to pick it up on the sixth day and they said no one ever put an order in for it. They then stated they couldn't find another one. Needless to say worst Best Buy experience!
No, I would not recommend this to a friend - Cons mentioned:Speed
Nice appearance but slow speed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop looks really nice but the speed is quite under expectation
No, I would not recommend this to a friend Beginner Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop for my Aunt who lives internationally for her to communicate with family. It's not powerful but has enough for the basics.
I would recommend this to a friend- Cons mentioned:Crash, Support
the brand and product sucks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it crashes...you are going to fix it by yourself... you need to buy bestbuy guarantee.... dell guarantee sucks....you need to repair it with telephone support....
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear JoseR, We're sorry to hear that your device is not working the way that you had hoped it would. We would recommend that you run a Diagnostic check on your device as well as a Driver check so that you know that your device is performing the way it should be. The Diagnostic test and the Driver test for your device can be found on the following product support page - http://dell.to/2teH972. If you'd like additional information about our product support please visit - http://dell.to/2u9TRZA. Thanks for your feedback and we hope your device is running the way that it is intended to.
