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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1074 reviews

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Rating by feature

  • Battery Life

    Rating 3.3 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers have good things to say about the Inspiron 2-in-1 13.3" Touch-Screen Laptop. They appreciate its lightweight design, responsive touch screen, and affordable price. Many users also find it easy to use and are impressed with its overall performance. However, some customers have concerns about the battery life, fan noise, weight, fingerprint scanner, and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,074 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Computer for Work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer about a month ago. So far it’s been working great. It boots up fast. I use it at work for many tasks related to teaching. I like that it flips to a tablet and it has a touchscreen. It Makes testing students a much easier than if I was using a laptop. The screen is big enough that I can see student related data while testing. I would definitely purchase another one. My son uses it for homework too and loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Laptop! Another Dell Work Horse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell is my first choice in computers whether a laptop or desktop and I've had a few of each. (Dell also offers relatively cheap extended factory direct warranties which I've always bought but never needed to use.) My past Inspiron proved to be a work horse and this new model appears to be one too. The Intel Core i5 processor is fast and one of the best made in my non-tech opinion as I've had a few of them over the years. This is the second solid state Dell computer for me with the other being a one year old desktop and I'm looking forward to long lives from each. I keep most of my computers 5 years but I typically have them built and customized to my needs. This laptop came pre-programmed but so far so good. Haven't noticed a tremendous amount of pre-installed 'junk'. As I've had this laptop only a month, I haven't used all its features yet such as writing/drawing on the touch screen or utilizing the camera. What I have used I love! I like that it's a convertible screen that completely folds. The backlit keyboard is nice to the touch with raised keys. There is no DVD/CD drive. There are 2 mini-SD drive slots, a mini-HDMI slot and a USB port. The computer is relatively lightweight, thin and easy to carry through airport lines and takes up only a small amount of space in carry on bags. I bought this for travel and the 13 inch screen is perfect my purposes. The battery life is quite long (at least 10 hours excluding gaming/streaming). It came with Windows 10 installed. I bought this as an open box item as it was a terrific value and looked fresh from the factory. It's definitely worth paying full price though.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Overall Fine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine with the discounted price for students. Light use. Built quality average.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Speed

    Rated 5 out of 5 stars

    Awesome for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size not too heavy . Fast enough for what I use it for school and home. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Super one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale it’s great with the speed and great brand. Super laptop for The price!

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    This laptop is a Great buy for 599.00

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this Dell-Inspiron for almost a month. Kinda Heavy. but great all around Laptop

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    DOES IT ALL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer does it all. It is super fast and very clear. I also love the touchscreen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like this size of laptop, easy to do what I want to use. it is cool to touch the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Speed

    Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop for school, lightweight and super fast for its size

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lightweight, love the touch screen, looking forward to using the stylus

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Excellent computer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for the price. It has a clear, crisp screen with vibrant colors. The keys are easy to use. The processor is quick and I can have several windows open and it won't bog down. I didn't give 5 stars because the battery does not last very long and the fingerprint reader is not very good. It takes several attempts for the computer to unlock.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    For the money a nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this smaller laptop to use when I volunteer at a local non-profit. I was tired of carrying a 15" laptop back and forth. This has a nice screen and is fast enough and light enough for my needs. The only issue I have had is the fingerprint reader doesn't work. Maybe I can get that straightened out, but it's not a deal breaker. Overall I am enjoying using this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy values your feedback! When writing your review, please consider the following guidelines: Focus on the product and your individual experience using it Provide details about why you liked or disliked a product All submitted reviews are subject to the terms set forth in our Terms and Conditions We reserve the right not to post your review if it contains any of the following types of content or violates other guidelines: Obscenities, discriminatory language, or other language not suitable for a public forum Advertisements, “spam” content, or references to other products, offers, or websites Posting of content in exchange for compensation of any kind including the receipt of free or discounted products other than through the verified Best Buy Tech Insider Network program, or posting reviews on behalf of the manufacturer of the product being reviewed. Email addresses, URLs, phone numbers, physical addresses or other forms of contact information Critical or spiteful comments on other reviews posted on the page or their authors If you are not the copyright holder, you may not submit copyrighted images Objectionable images will be rejected In addition, if you wish to share feedback with us about product selection, pricing, ordering, delivery or other customer service issues, please do not submit this feedback through a product review. Instead, contact us. Enjoy writing your review!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for a first computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After carefully researching computers for beginning high-school students, I selected this Dell product for my granddaughter, who is a high-school freshman. Her college-student brother added his advice, also. She was really pleased with the size of the computer, the various functions, the speed with which it work, all in all, she loves it! I’ve heard not one complaint, and hope it lasts a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after trading in my 17" Lenovo that was in part a gaming laptop. My last two laptops have been 17" so this little machine is quite a departure. It's so portable and light I dont mind taking it everywhere with me which really helps with work. It's also super quiet and the battery lasts all day for normal processing. I would highly recommend as an everyday use work laptop

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Fast, easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, great for the price, small easy to use and fairly fast.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this laptop. Lots of memory. Great price. Runs smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Lightweight

    Rated 5 out of 5 stars

    Fantastic Value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, works well. Affordable. Lightweight, and pleasant looking.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Awesome laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for school. First off, it’s lightweight. It is also very quick at processing the information. The only problem I run into is when the laptop isn’t on power saving mode it tends to run out of juice quickly. As long as you have charged it the night before and bring a charger (for those long days) you’re completely fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Little laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a MSI 2014 12 gb ram laptop as well as this. This is faster for gaming haha. I can also play games without it having to be plugged in, like a gaming laptop. Now the battery life, realistically is around 4-5 hours of straight use on one charge, and the charger is small and discreet, only problem is it's a little short. I got it during labor day with student deals, for 500$, and what a great purchase, i am in highschool, and it is perfect for me as one charge will last me through the day. All i am gonna say just don't overpredict the touchscreen use, it's nice, but i don't use it that much, so buying a smart pen FOR ME was a waste. Just figure out what you are gonna use it for before you purchase accessories. For gaming: It can run most games, but this is not a gaming computer. For example, running apex legends works, but definitely is not smooth, while less demanding games like rocket leauge run very smoothly. So do not buy this with that ecpectation for major gaming like, Apex, R6s, and other demanding games like WoW, yet I haven't tried some of them, just make sure you understand for gaming, get at least 6gb ram, for major gaming, get at least 12 gb ram. In summary, great laptop in general for the price 9/10 recommend. Also the keyboard lights up which is cool.

    I would recommend this to a friend
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