Customer Ratings & Reviews

Bought this computer for my daughter who is starting her first year in college. Caught this Dell-Inspiron on sale for $849.95. With the additional $150.00 "Student Hub" discount we were able to get this $1000.00 dollar computer for $700.00, What an amazing deal! Great quality at a great price!

This might seem strange coming from a loyal Dell customer. But, this one was utterly disappointing. I have been using Dell laptops for over 10 years now. This was going to be my fourth Dell laptop. So, when I went to buy this with a friend of mine, I persuaded him to go for this one too instead of some other brand/model. So, we both ended up buying the Starlord (Inspiron 13 7000 series), identical in every aspect. Now, I am no gamer, but I need a high performance machine to run simulations and virtualization on my machine. So, this seemed like a perfect fit. It had everything I was looking for: - 500 GB of SSD - Latest i7 processor - 12 GB memory - 64-bit Windows 10 Home - back-lit keyboard This was to be my work laptop so I wasn't going to keep any movies, songs, or any other personal files on this one. But, less than a week into using it, Boom! I saw the blue screen of death. Now, I use Bose Bluetooth headset because I am an audiophile. It sounds like a dream. But when paired with this laptop. It continuously gives some disturbance in the background (like white noise). It gets extremely irritating. To add to the frustration, the touch screen stopped working while using the chrome browser (while this is a known issue with one of chrome's updates). I ensured I had the latest one and still the issue persisted. A few more weeks and it started going into an infinite loop of blue-screen-of-death, reboot, and log in screen. To add to the misery, it got so slow that every time I typed something, it appeared on the screen with a delay of about half a second. I ran the diagnostics mentioned on the Dell site. It showed that all is fine with the system. But, the problems continued. Finally, when it got extremely frustrating, I called up Dell support. The lady on the other end took remote control and did a factory reset. Everything seemed to work fine after that. But that was not supposed to be and a couple of days later, the blue screen of death issue cropped up again. The disturbance in audio started occurring again. The touch screen issue was resolved for good though. The touch screen is now working fine. But, this is completely unacceptable. And if anyone thinks it was a one-off thing with my device, then think again. My friend whom I talked into buying this same device, is also facing the exact same set of issues while some other friends who purchased their devices on the same day (different brands/models, some bought Dell too but some other model) have not faced a single issue with their laptops. I guess Dell just lost a loyal customer.

I love this computer! It is fast and efficient! Exactly what I wanted!

The laptop itself is gorgeous and runs beautifully with the exception of a touchscreen issue which has forced me to turn off the touchscreen which isn't a big deal to me. But at the end of the semester I will be sending it off to Dell to get fixed.

This product has up-to-date hardware configuration with best price.

Excellent laptop good RAM and good memory excellent processing speed

Nice one. Solid state drive is pretty fast. Worth the money put in.

Nicely built and exceptionally fast with programs and during use

I was 3rd time lucky. I had to return two of the geek-certified Dells. Two clever by half and seeking to save a few bucks. Didn't work. So my advice is if you want this product get it brand new. I looked at some others but the Dell had better specs than the equivalents of other brands with a 512 gig SSD HD. This product, till now, has performed flawlessly.

If you are patient and wait for the sale plus the college deal, this is a fantastic 2 in 1 for a great price. Computing Power: This one has the i7 (U version), 512GB SSD (SATA3), 12GB DDR4 (2133Mhz). The i7 yields about 10-15% better performance than the i5 on the other model. This is not huge, but it is something. Also, it has 33% more L3 cache, which aids in multi-core applications and graphics performance. The HD520 graphics also benefit from this extra L3 cache, and the i7 HD520 graphics will also outperform the i5 HD520 graphics as a result. Many sources cite an extra 1-5 fps can be expected in common games just because of this extra 1MB of L3 cache (when you are using integrated graphics, such as the HD520 on this computer). Then also the CPU is faster, so its a double boost in performance when playing games or high end graphics tasks over the i5 on the other model. This is often understated, so I thought I would highlight this truth. The Sandisk SSD SATA3 is nothing to write home about, but it is decent. Many people are saying its terrible in performance, but the benchmarks do not agree. Here is my benchmark result: CrystalDiskMark 5.1.2 x64 (C) 2007-2016 hiyohiyo Crystal Dew World : http://crystalmark.info/ ----------------------------------------------------------------------- * MB/s = 1,000,000 bytes/s [SATA/600 = 600,000,000 bytes/s] * KB = 1000 bytes, KiB = 1024 bytes Sequential Read (Q= 32,T= 1) : 538.246 MB/s Sequential Write (Q= 32,T= 1) : 495.420 MB/s Random Read 4KiB (Q= 32,T= 1) : 268.176 MB/s [ 65472.7 IOPS] Random Write 4KiB (Q= 32,T= 1) : 257.395 MB/s [ 62840.6 IOPS] Sequential Read (T= 1) : 463.514 MB/s Sequential Write (T= 1) : 449.070 MB/s Random Read 4KiB (Q= 1,T= 1) : 25.594 MB/s [ 6248.5 IOPS] Random Write 4KiB (Q= 1,T= 1) : 53.042 MB/s [ 12949.7 IOPS] Test : 1024 MiB [C: 15.7% (73.2/466.1 GiB)] (x5) [Interval=5 sec] Date : 2016/08/18 22:40:21 OS : Windows 10 [10.0 Build 14393] (x64) This obviously isnt the best SATA3 SSD out there, but its actually very decent. Of course, its not as fast as PCIe SSD's, but I am very much ok with it, and I am picky. The DDR4 gets virtually the same performance as the DDR3 at these respective Mhz. DD4 will be better at higher Mhz, but this laptop cannot do that. Overall Fit and Finish: The brushed Al is very nice, but be cautioned. Drops will damage the form pretty easily. Its not as forgiving as plastic. Therefore, I would not recommend this to a student or kid. This is really more of an adult user finish. Some of the corners, bevel cuts, and port cuts are pretty sharp, so there is that as well. The keyboard takes a little getting used to, but it feels pretty good for a computer this thin. The backlighting is nice, but I wish there were a few more increments of brightness adjustment. Connectivity: Another reviewer stated there are only two USB ports. This is false. There are three USB ports. You get 2 USB A 3.0 ports, which have become pretty standard on most machines in this class. In addition, you get single USB C 3.1 port. This is the latest thing, and its pretty awesome. The USB C is smaller than A(which is your standard USB port connector), but a little larger than micro or mini. Advantages of C 3.1 include you being able to plug it in anyway you want (upside down or uspide up; doesnt matter any more), much more power capability for charging, and theoretically double the transfer speed. Dell has not implemented laptop charging through the USB C port, but it has been on other laptops. Thats how powerful it can be. You also get the memory card reader. This computer is wireless AC capable, and I have found it to be excellent. I am at the other end of my house and it regularly connects at 250-350 Mbps to my Asus AC68U router. There is also Bluetooth. Software: It obviously has Windows 10. I really dont like the tablet-tizing that Win10 kind of forces you into, but if you put in some work you can set everything to work out at least ok. Dell does install Bloatware, and at least two of them has caused my problems. I was getting a mysterious tiny white box permanently on my desktop. I found it was being caused by Dell Customer Connect software trying to get me to fill out a survey that I kept choosing to remind me later. I uninstalled the software and problem solved. Battery life is ok. I will not say great, because its really all software optimization. Basically, if you reduce your screen brightness, wireless performance, CPU and graphics performance, everything else down to nill, and hardly use the laptop at all, then you will get great battery life. 7-8 hours in that case. If you want to actually use your laptop but still only for lighter duty tasks such as web-browsing, office suite, maybe a tablet style game for a little while, 25% brightness, etc., then 5-6 hours is pretty realistic. Content-rich web-browsing, HD video over the web or Netflix or Hulu, lots of table style game playing, somewhat demanding software like 3D CAD, 50% brightness, then 3-4 hours. Heavy-duty gaming (as much as this laptop can do anyway), the most demanding programs, 75% or more brightness, etc., 1.5-3 hours. Basically, if you are willing to do with little, you can squeeze out some good battery life. If you need more, battery like is mediocre. Final thoughts: This is a great 2 in 1. Screen is sharp and responsive to touch. Performance is snappy, especially while plugged in. Battery life is ok, as long as you make at least some sacrifices. On the deal, its a good price for what you get.

Its everything I need. I love my new computer, great price.

I love this laptop! Great functionality and like the touchscreen.

I had to replace an older laptop. I set out looking for a laptop with certain specs and this laptop not only met those but exceeded them and at a great price. I received the laptop and it has met all my expectations. It is a little heavy but price was more important to me. I would recommend this to anyone looking for the most bang for their buck.

Absolutely incredible. Great laptop easy to use and very light.

I bought this product from BestBuy and was really happy with the support staff there. The product has been working fine for the last couple of months I've been using it. There's just one caveat though: the touchpad isn't good at all. If you're fine with that, then I'd definitely recommend buying it.

Nice laptop. Easy to set up. Great to use. Nice clear picture.

This an affordable laptop. It's powerful and can handle a lot.

In spite of its powerfull, this laptop also handy and stylish

Found good deal on Thanksgiving and loved the performance.

I was looking for a computer with i7 and large ram, and the price of this product is great, so I decided to buy it. It's a little bit heavier than a 13-inch macbook air. I could hear the fan when I was installing some software, but the computer didn't get very hot. Good computer for work.