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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 163 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the Inspiron 2-in-1 laptop's affordable price, lightweight design, and long battery life. Positive feedback also highlights the comfortable keyboard, ease of use, and compact size. While some users experienced overheating issues, others noted occasional problems with the speakers. Overall, the laptop receives praise for its performance and portability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 163 reviews
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Computer runs hot, fan is annoying

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm having same issue as the 2 star rating. My computer gets hot and the fan continuously runs. I am forced to constantly go under my desk and move the power cord to another outlet. I also play with the power cord, then the computer runs normal for a few days.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hey Tsdecurt,
      Thank you for your feedback and review of your Inspiron 2-in-1 laptop. We apologize for the issues you have with fan noise. Below are steps to run a pre-boot diagnostic test that can help.

      1. Restart your Dell PC.
      2. When the Dell logo appears, press F12 key to enter One-time Boot Menu.
      3. Use the arrow keys to select Diagnostics and press Enter key on the keyboard.
      4. Follow the on-screen prompts and respond appropriately to complete the diagnostics.
      5. If the test fails, ensure to write down the error code and validation code.

      If your issue with fan noise continues this article can be used to further assist: http://dell.to/38XbfCV

      Should you need further assistance; we recommend that you contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896.

      Sincerely,
      Summer@Dell Dell

  • Rated 4 out of 5 stars

    review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good laptop, it performs very well since it's open and able to cool itself very efficiently, but because it's so open it's very prone to being destroyed by water, maybe have a waterproof container to put it in i dunno

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! I wanted average laptop for my business classes. But this laptop extended my expectations it works perfectly for my tableau, python classes and also battery back up last me for whole day. In short it's great laptop for college work and every day use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice, very functional and versitile laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a rightly priced laptop for the features it packs. Touch screen, keyboard back-lighting, 512GB of storage along with 12th Gen Intel i5 processor. With two USB-C, one USB-A and even a SD card reader, there's no need of a dock or a dongle. The 2-in-1 feature is quite useful for presentations as well. Overall a nice product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, good support for dell, this item is Great

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great buy , love it! You cant go wrong on buying one of these

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    jc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. screen display is bright and solid. good keyboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    USB issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USB on laptop did not work. Dell covered it and had a new daughter board installed. Laptop works fine now. Just make sure to communicate problems timely w/ Dell.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Processor speed

    Rated 5 out of 5 stars

    Does everything you need for a home laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop with the new 12th gen processor. A very well-rounded item with exceptional price while it's on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good customer support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It turned out that the usb port stopped working and needed motherboard replacement. Best Buy was able to replace the whole laptop for me. Kudos to their service but questionable product from dell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop! The only downside is that it comes with only one USB-A port. If you’re looking for a few more USB ports, this may not be it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Webcam shutter is a problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has touchscreen, which is a nice feature. It is small and lightweight, which makes it easy to carry. However, it has a shutter on the webcam that impedes the video feed if it is closed. Mine has closed twice in the month that I’ve had it and it is difficult to reopen. I’ve had to call Dell support each time yo get it functioning again. Since I work virtually, it presents a problem.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Valued Customer,

      Thank you very much for your feedback. We are sorry to hear that you have come across some troubles with the camera on your new Dell Inspiron 7420 2-in-1 laptop.

      I have included a link to an article, which includes troubleshooting tips that should help your camera to perform better.

      Using, Troubleshooting, and Resolving Driver Issues on your Dell Webcam: https://dell.to/32ccZIG

      If the problem with your camera is not resolved after applying the troubleshooting tips above, please reach out to our support team here for further guidance: 1-800-624-9896.

      Best,
      Katarina@Dell

      Should you need further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896 Dell

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice laptop, very easy to use. Great for all my needs, small, lightweight, but powerful. Very nice, I am happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop. Pixels are great and love the fact that this can be used as a tablet. Overall, its a great laptop to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for school. This is not a gaming laptop by any means but it is definitely a must buy for anyone in college or high school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Dell Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent deal This Laptop has been an excellent companion for my college work

    I would recommend this to a friend
  • Pros mentioned:
    Price, Processor speed

    Rated 5 out of 5 stars

    Excellent Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop!! The 12th Gen Intel processor is fast. .worth buying with it's exceptional price for what it can perform.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Inspiron

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and would definitely purchase another.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Weight

    Rated 4 out of 5 stars

    Good laptop for general use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robust laptop. Feels solid and light. Like the keyboard feel?

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Super laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent laptop for students in college. Good speed and conditions and the battery are perfect

    I would recommend this to a friend
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