The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-16 of 16 reviews
Cons mentioned:
Glitches, Restarts
Rated 4 out of 5 stars
Tablet mode is a little glitchy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The laptop seems to be working perfectly fine. However, when I changed my settings on the computer to hide the Taskbar in tablet mode, it glitches the computer. The taskbar repeatively appears and disappears and prevents me from actually using it. When I try to change it back to laptop mode, it continues to do the same thing resulting in me restarting the computer. Once I changed the setting back to it's original setting, it works perfectly fine
I would recommend this to a friend
Rated 5 out of 5 stars
Veteran IT guys says: Excellent
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Circumstances had me borrowing this machine, purchased for a soon-to-start new employee, while out of town last week. Though a 15" macbook pro touchbar is my daily driver, I was/am still enamored with this laptop. It is a touch on the heavy side for a 14" but for that bit of extra weight, relative to very similarly spec'd Dell models I've purchased recently, you get a significantly better feeling body, trackpad and keyboard. I'd recommend for most business scenarios outside CAD or video editing. Note the USB-C port does support thunderbolt and charging, a rarity at this price point. I've paired this and those similar Dell models recently purchased with Dell WD15 docks running two monitors, peripherals and charging all over one cable connection to the laptop.
I would recommend this to a friend
Pros mentioned:
Memory, Size
Rated 4 out of 5 stars
good
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The size of the computer is very good and memory satisfactory
I would recommend this to a friend
Pros mentioned:
Screen
Rated 4 out of 5 stars
Fingerprint reader, fast, light
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought for my freshman son in high school and seems to be a similar alternative to 13.3" Dell Latitude laptops bought for my wife and daughter. Was a better deal for similar performance, brighter screen with richer more accurate colors too.
I would recommend this to a friend
Rated 4 out of 5 stars
Bulkier than expected
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This seemed like a solid laptop for the price. My issue with it is it was much bulkier than I expected. Carrying it felt very cumbersome. I guess if you are looking for something more like a laptop but occasionally want tablet capabilities this could work. I wanted more tablet functionality with a bit laptop. I ended up trading the 2-in-1 for a Surface Pro with a keyboard and I'm much happier. Price was higher but totally worth it for me. I travel with my computer about once a month so having something lighter and smaller was a better option for me.
No, I would not recommend this to a friend
Pros mentioned:
Durable
Rated 5 out of 5 stars
Great television and phone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m happy l use Best Buy product in my house, because there are durable and powerful and reliable. I
I will be happy to introduce my friends and family to buy from Best Buy store
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Great Experience!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I originally bought this laptop and was able to get a price match. Although I found a better deal, this was a great purchase.
I would recommend this to a friend
Pros mentioned:
Screen
Rated 5 out of 5 stars
Very useful
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great features & still learning all the capabilities of this neat device. Touch screen with stylus are simply awesome.
I would recommend this to a friend
Rated 4 out of 5 stars
Good computer for the Computer Illiterate
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this model for my mom since her old one was dying out. It runs pretty fast, but my only gripe about it is that if you have your keyboard lit up while you're shutting down, it'll get in the way of it shutting down.
I would recommend this to a friend
Pros mentioned:
Price
Rated 3 out of 5 stars
Meh, it is ok. Not super fast
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got the refurbished/geek squad/open box so take that into consideration. Wish there was a fingerprint scanner but good for the price I guess.
I would recommend this to a friend
Rated 5 out of 5 stars
Lighter weight with great functionality!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this laptop to replace my Toshiba. What a difference. This is the second Dell laptop I've had and beats the Toshiba Satellite all the way around.
I would recommend this to a friend
Rated 5 out of 5 stars
Works great at home so far
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ordered to replace similar laptop we provided to our college son. So far great...
I would recommend this to a friend
Rated 5 out of 5 stars
Great laptop
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a great purchase at a great price. It boots up in no time, has a sleek design, and is lightweight. I would definitely buy this laptop again!
I would recommend this to a friend
Rated 4 out of 5 stars
Great laptop for the price
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very portable and comfortable for doing class work.
I would recommend this to a friend
Cons mentioned:
Not powering on
Rated 1 out of 5 stars
Not working
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this laptop for some work due for next week. It should be brand new. First of all, it was not powering on so I had to Attach the adapter to start it up even the battery was charged. Then it did not even power on with or without the A.C. adaptor. I returned it at the store and the guy saying it is dell problem not us. How come you are a retailer and do not check product functionality before selling.
Really bad experience
No, I would not recommend this to a friend
Brand response from YourDellTeam
Posted .
@HSteven, we regret the situation you're currently experience. Our team understands the frustrations when you have work due. We'd like to offer you assistance.
At your convenience, please give our tech support a call at 1 (800) 999-3355 and we thank you for taking the time to write about your experience.
Best, Chris
Rated 5 out of 5 stars
Nice computer power and speed for the price
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Has all the functionality you need for fairly active environment.