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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 476 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the touch screen, ease of use, and performance of the Inspiron 2-in-1 laptop. Many appreciate its solid-state drive, light weight, and competitive price. Positive feedback also highlights the long battery life and versatility of the 2-in-1 design. However, some customers noted concerns about the audio quality and the laptop's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 476 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has enjoyed this laptop since we purchased it. Primary use is for school work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my high school student. It works great for all of her school and extra needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it when it was on sale, the price is cheap, but the quality is beyond my expectation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer for my college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and she likes it. She is glad that she chose it ;and I am glad this purchase is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manager in Charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice 2 in 1 Computer needed for Office function, love the wireless Mouse & Keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good laptop for school work and casual browsing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd try

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to take the first one back because it would not boot up. The 2nd one works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. Easy to use and I love the way it sounds and half as a two in one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Faster than my old lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it is light weight. Very easy to set up at home with no help. Love the lighted key board.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was reasonable and I love the 2 in 1 laptops!!! Plus it comes with Windows ink

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many trips to best buy to get my new computer up and running

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Really Fast !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are amazed of what this machine can do. Really worth buying it. Thank you Bestbuy !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big screen is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother and I bought this for my elderly mom. She likes the big screen and is using it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer - very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new Dell computer. I had a wonderful salesperson at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always go to Best Buy for my electronics.plan on purchasing more items in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has so much to offer I'm learning new thing about it every day.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Right hinge is known to break within the first 6mo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just so you know the hinge breaking is a very common issue. Do a Google search for the Dell Insipron broken hinge. It's a very known issue. Dell refuses to fix the hinge even if it breaks within the first few months. It costs $160 to get it repaired and some have complained about the same hinge breaking again. It really sucks. I treated my computer like a baby. When you go to open it, it just snaps (from what everyone is saying). Holding on for customer service for an hour to only have the call disconnect makes it even more difficult. The computer works well when you first get it, but the hinge ruins the entire experience so I'm giving it 1 star.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I chose best buy. If you need any new electronic device this is the place.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for my brother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my brother for college and he is using it really well with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything that it's supposed to do!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this computer for almost a year and I've had no problems at all!

    I would recommend this to a friend
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