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Customer reviews

Rating 4.4 out of 5 stars with 233 reviews

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91%
would recommend
to a friend
Page 1 Showing 1-20 of 233 reviews
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Satisfied with purchase

    |
    |
    Posted .
    Owned for 2 months when reviewed.

    I love my laptop! It’s super efficient and has Cortana (functions as Alexa) who helps navigate through my dell operations. You do have to speak loudly for the built in speaker to converse with the laptop but other than that I’m very pleased with my purchase! It’s perfect for college courses and telework which I’m more confident to complete with this device.

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Amazing UPDATED Laptop with a Windows 11 Surprise!

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    Needing a new laptop, I found a great sale with exactly all of the capabilities of my "nearly dead" laptop...except this is faster, lighter and a fresh surprise. As I booted it up, it was ready to download Windows 11. I am thoroughly pleased and amazed at my new Dell (which replaced a very older Dell). It is working better and faster than I expected. I love it

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy

    |
    |
    Posted .

    Specification says it has Windows 11. The one I got had Windows 10. Not a biggie if you know how to upgrade. That was a present for my little teen niece for her bday tomorrow. Called Geek squad and they provided so much useless info that I had to cut the call. Luckily, I have a pen drive with ISO for Win 11 and didn't have to go through the Geek squad advices. Best buy should be responsible for what they sell, otherwise, it is not a good business. Imagine someone who has no idea in software. As for laptop, little above average, but very good for beginners.

    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Nice beginner laptop

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    This is my first laptop. I decided to buy a relatively inexpensive one to see if I would like. The touchscreen is nice to have. Dell is a manufacturer I trust. I dislike having to set up a MS account to use and not being able to download other browsers initially. I've gotten around that currently.

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    3 out of 5
     
     
     
     
     
    Speed
    3 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great no “S” Mode PC

    |
    |
    Posted .
    Owned for 2 weeks when reviewed.

    Great deal for novice PC users. Make sure you don't buy a OS MS locked in “S” mode. This one does not require S Mode.

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    3 out of 5
     
     
     
     
     
    Speed
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    2 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     
    Cons mentioned:
    Material

    Rated 2 out of 5 stars

    My one year old Inspiron 15 3000 is falling apart

    Posted .

    This computer works well but there are some other issues. The plastic backing on the screen cracked on the left and right side after 3 months use. After one year the power supply plug into the computer has gotten soo lose that I have to sit it on it's side to charge. Called Dell 7 months ago, they said that it was not covered because it is normal wear and tear.

    Features

    Battery Life
    2 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi NotHappy,

      Thank you for your valued feedback. We sincerely apologize for your experience. This is certainly not what we like to hear from our valued customers. We recommend reaching out to our support team to speak with another representative.

      You can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896

      Best,
      Ashley@Dell Dell

  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    wished for an upgrade of my current model!

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    A very nice keyboard layout and significant ports. However, I would have liked the model w/ 12GB Memory - 256GB SSD and Intel Core i7. Unfortunately, Best customer service tech was not interested in demonstrating other selections of the Dell Inspiron models and was in a hurry to just sell what was displayed!

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good replacement for older laptop

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    We were not fans of the Windows S Mode, but after having Geek Squad remove it from the laptop, we are very pleased with our purchase. The Dell laptop is easy to use now, and is a great replacement for our 13+ year old Gateway laptop. The solid state drive is a great step up from the old harddrive.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    3 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Solid for basic needs

    |
    |
    Posted .
    Owned for 2 weeks when reviewed.

    Ordered for my mother - works well for her basic needs. I’d give it 5 stars, but within 2 days the screen randomly glitched out repeatedly which makes me skeptical on how long the laptop will last.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    3 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good value

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    Bought this to replace my partner's failing laptop. The SSD drive is small. One SSD upgrade later, and it's running like a champ. The SSD it comes with has an unusual form, but I was able to just unscrew it and detach what I guess is grounding or insulation, and plug the new SSD right in. It's nothing fancy but boots up quickly and performs as expected.

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Non-techy husband LOVES this laptop!

    |
    |
    Posted .
    Owned for 2 months when reviewed.

    Gave this to my husband for Christmas. He's a senior citizen and not a real "techy" guy. He had a cheapo notebook for many years and didn't do much with it, other than email and Facebook. He LOVES his new Dell Inspiron Laptop and is on it all the time! I am very glad I chose this particular laptop to give to him. I highly recommend!

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Perfect for entrepreneurs

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    It's works great. I use it to operate my small online business and it is able to quickly and effectively accomplish all I need. It's light weight and a good screen size.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Retired Educator

    |
    |
    Posted .

    The person helping me with my purchase was wonderful. He was knowledgeable about the product and gave good information. I had previously purchased a Dell laptop computer so I knew what would best suit my needs and budget. I like my laptop.

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Amazine

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    Got this for my wife for Christmas. She loves it! The touch screen is responsive and it is a neat feature. She uses it for work and play. The ram and storage meets her needs!

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent entry level laptop

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    |
    Posted .
    Owned for 3 weeks when reviewed.

    An excellent entry-level laptop. Speed is acceptable. Better get an external speaker! The volume level on this one is marginal. The black plastic case is much thinner than my old laptop. Overall a good buy.

    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Back to Dell

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    My computer died, & I needed one fast. Off I went to Best Buy. I had a Dell desktop for years before my house burned, then a Lenovo laptop that lasted a tad over 2 yrs. needless to say I bought another Dell. I'm very happy with it.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    The Dell I purchased was everything I wanted. After looking at many computers and reviews, this one was my choice for my price range. So far, it’s met my expectations.

    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Dell

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    Picked up our new Dell computer that had excel & word added on to it. Very happy with it. Our sales person and the customer service person were very informative.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    home

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    works will for fit for purpose can only install microsoft programs

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    3 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Dell laptop

    |
    |
    Posted .

    The laptop seems to work satisfactorily. The staff at Best Buy was very helpful, knowledgeable, and courteous.

    Features

    Battery Life
    3 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
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