Customer Ratings & Reviews
- Model:
- i7706-7814SLV-PUS
- SKU:
- 6432549
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the Inspiron 7000 2-in-1 laptop's touch screen, ease of use, performance, price, battery life, and lightweight design. Some customers have concerns about overheating, weight, speakers, and the fingerprint reader not working properly.
This summary was generated by AI based on customer reviews.
Bad HDMI, and not so great beyond Admin use
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent use for basic Admin use. The HDMI port seems to have a weird short where it goes in and out during Zoom calls. For everyday use, it seems to be OK.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Rich,
We appreciate you taking the time to leave us your valued feedback. We are glad that your Inspiron 7000 is working fine for your everyday needs but we are sorry to hear that you have come across the issue with the HDMI port. Please make sure that the cable you are using is the correct one and that it is not damaged. For your reference, I have also included a link to an article about HDMI ports.
Frequently Asked Questions (FAQs) About the HDMI Port on a Dell Computer: https://dell.to/3sdYAX3
If your HDMI port is still not working properly with your cable, please reach out to our support team here at your earliest convenience: https://bit.ly/DellSupportTeam for further guidance.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
DO NOT BUY THIS W/O READING
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have all Dell computers, 5 total, and they all work great except this one for 1000. Part of the problem the lack of information from Best Buy and Dell. After purchasing this computer and finally getting to the point of setting Windows Hello up, the fingerprint sensor work, but not great. The Main Problem is that in a 1000 dollar computer they cheaped out on the Camera and it does not work with Windows Hello. This was confirmed by Microsoft and Dell on 10/27/2021 and 10/28-2021.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Jenn,
We appreciate you taking the time to leave us your review. We sincerely apologize for the issues you have had with the Windows Hello features on your Inspiron 7706 2 in 1. Below I have provided a link to help troubleshoot the issue with the fingerprint reader. As for the facial recognition problem, I have given you a link to an article that has a list of compatible systems and the system requirements.
Fingerprint reader best practices: https://dell.to/3Ad6DVG
Windows Hello Facial Recognition supported systems and requirements: https://dell.to/3sXPJqo
If you still experience these issues after you have finished troubleshooting your system, please feel free to contact our support team here: https://bit.ly/DellSupportTeam.
If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Ashley@Dell
Biggest pile of crap
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't even owned this pile of crap a full year yet and this is now the third time it's dead in the water. Of course having a best buy, fancy pants subscription to be able to have tech support for a year is nothing its promised to be either. Honestly this is why i dont buy from best buy type stores. Now im stuck with this garbage laptop and i have to wait weeks to over a month just to get in and have them band aide another fix until next time.. which im willing to bet will be sometime just slightly after the tech support expires
No, I would not recommend this to a friend- Pros mentioned:Performance
Junk laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even 5 months old and it just stopped working and won't even turn on. It was a great laptop until now.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Valued Customer,
Thanks for your review. We're sorry that your computer stopped working for you. We'd recommend that you check Dell's One Year Limited Warranty policy to see if your computer qualifies: https://dell.to/39iwZuX.
If you'd like to try to start your computer again you can follow these steps:
1. If the computer is displaying the Dell logo and does not move past that point, it has probably failed POST.
2. If the power indicator lights up and it is amber or orange, this is usually an indicator that it has failed POST.
3. If you see text on a black screen, the computer is currently performing the POST. If the computer stays in that condition and does not move past it, it has probably failed POST.
4. If the video screen displayed anything at all during the startup process but is now black, this probably indicates that the computer failed POST.
5. If the computer is beeping or if Caps/Num/Scroll Locks are flashing, note if there is a particular pattern in which it beeps or flashes.
6. If the computer is not beeping and caps/num/scroll locks are not flashing, unplug all connections and remove all media communication devices (e.g. external monitors); reconnect one at a time and check if the computer functions.
7. For a notebook, press and hold the Fn key and then press the power button. This starts the pre-boot testing and will launch ePSA. In case you have a Desktop at the Dell logo screen tap the F12 key to enter One Time Boot Menu and use the arrow keys to highlight Diagnostics and press enter.
You can read the full article here - http://dell.to/2uj1Sby.
Best,
Bryan@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Great laptop, terrible sales experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.During the sales process of this laptop at a Best Buy Retail store, I was reassured that the laptop would come pre-installed with Windows 10 Professional. I am starting a new consulting job soon and it is a pre-requisite to have Windows 10 Pro configured for client onboarding. When my laptop arrived today I was disappointed to find that Windows 10 home was installed on my laptop and not windows 10 pro as was communicated to me. After being on hold for best buy support for over an hour. this issue has not been resolved. I recommend buying the laptop from Dell directly.
No, I would not recommend this to a friendBlue screen loop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would run really well for a while then random blue screen after doing updates and resetting multiple times. Unfortunately I had to return it I need something more reliable.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi CompWhiz,
We appreciate your valued feedback. We apologize for the issues you are having with your Inspiron 7000 2-in-1. This is certainly not what we like to hear from our loyal customers. This is certainly not what we like to hear from our valued customers. Below I have provided steps to help troubleshoot and resolve the blue screen issue, along with a link to the full article if needed in the future.
1. At the desktop, click the Search the web and Windows box and type "problem reports".
2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.
We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page - https://dell.to/3JsipAk.
You can read the full article here - http://dell.to/2u98Cct.
After utilizing the troubleshooting options provided, if the problem is not resolved, please reach out to our support team to speak with another representative for further assistance.
You can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Wendyy@Dell
TOTAL WASTE OF MONEY! BIG PILE OF JUNK!!!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WORST LAPTOP I HAVE EVER OWNED! I would give this laptop -5 stars if I could. I am having to update this thing every single day for both Windows and Dell Firmware etc.!! Several times after updating I am no longer able to adjust display settings etc.. Its a total joke! Might I add there are no active stylus pens that are compatible with this pile of junk, yes, I've tried them all. Save your money and get a different brand!!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello,
Thank you for taking a moment to share your feedback and response. We're sorry about the trouble you have encountered with your system not functioning properly. We understand how upsetting this can be and would love to help right away. We recommend you follow the steps below to run the SupportAssist application. It is a set of tools that will clean junk files, install system updates and drivers, diagnose hardware and software, and optimize your system performance and network all with the press of a button. This will ensure you have the best experience your system offers to date.
Here are the recommended steps for troubleshooting your performance issue:
1. Restart your computer regularly
2. Run the automated tools provided in the SupportAssist tool
3. Run a complete hardware diagnostic test
4. Scan your computer for malware
5. Restore your Dell computer using Windows System Restore
6. Reinstall Microsoft Windows
7. Here is the link to the full article to assist with your performance issue: https://dell.to/32wo0Ss.
We recommend following the steps above to resolve this issue. If it persists, we invite you to get in contact the Support Team at your earliest convenience at 1-800-264-9896.
Best regards,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Cursor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with the customer support. In a little over a month the cursor became erratic. I contacted Dell and after over an hour on the phone they re-booted the PC which did not fix the problem. Now they want to send someone out in the next week to have a look at it. This was bought for school use and school starts this week, not much use at this point. Dell's solution certainly does not meet my expectations.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Timothy,
Thank you for your review. We apologize for the trouble you have come across with your mouse cursor. We're glad to hear that you contacted Dell Support and a technician was scheduled to get you taken care of. If needed in the future, below are steps that can assist with making your mouse cursor move smoothly.
1. In the Search box, type main.cpl.
2. Touch or click main.cpl in the list of programs.
3. Touch or click the Dell Touchpad tab.
4. Touch or click on the picture of the touchpad.
5. Touch or click Gestures (depending on your computer there may not be a Gestures option).
6. Change the options as preferred.
7. Touch or click Save.
8. Touch or click the X in the upper-right corner to close the Dell Touchpad Utility.
9. Touch or click OK on the Mouse Properties window.
10. If the touchpad still does not work after following the preceding steps, refer to Dell Knowledge Base article - http://dell.to/2iaiujA.
This article can provide further details: //dell.to/3AXMoLr. If you still run into issues with your cursor, we invite you to contact Dell Support if any other concerns arise at 1-800-264-9896.
Best regards,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Buy at your own risk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It only work for the first week, after that it keep restarting, turn off (over-heating) had to reset it twice.... took back to the store, could not wait any longer..
I would recommend this to a friendKeyboard hard to see
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful laptop except with the silver keys on the silver keyboard, it was difficult to see the letters and numbers. Laptop was exchanged.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Valued Customer,
Thank you very much for your review. We are sorry to hear that your Dell Inspiron 7706 laptop was not as you expected, because it was difficult to see characters on its silver keyboard. We will share your comment with our quality team, so future improvements can be made.
If you come across any questions or have concerns about your current Dell product, please don’t hesitate to contact Dell Support Team at the information provided below.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
DO NOT BUY!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never written a negative review. I want to save you the migraines that I experienced after buying this laptop. Since I do not want to waste anymore of my valuable time with this product. Let me summarize for you all. Save yourself a lot of money and purchase anything but Dell Laptops. I spent $1500 on an inferior terribly made product that that is followed with absolute garbage customer service. DO NOT BUY DELL LAPTOPS!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Georgina,
We would like to thank you for taking the time to provide us with your feedback. We are very sorry to hear that your experience with Dell Inspiron 7706 2-in-1 computer and customer service is not good. This is certainly not what we like to hear from our loyal customers.
With a little more information from you, we would like to help you resolve the issues you are experiencing with your Inspiron.
Please contact the Dell support team at the information provided below at your earliest convenience.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Keyboard Hard to See
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard was hard to see even with the lights so I returned it and bought the Dell Inspiron 7000 in black. Smaller monitor, but keyboard is much better.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello,
Thank you for taking the time to share your feedback and review. We are sorry to hear you were experiencing issues with the keyboard lighting. If needed in the future, to help with the keyboard lighting issue we suggest disabling the backlit keyboard when you are in lit areas. Below we have provided the steps to disable the backlighting and the full article link.
Here are the recommended steps:
Backlit keyboard options in BIOS
1. Click the + sign next to System Configuration.
2. Click Keyboard Illumination.
3.* Disabled or Off - The keyboard illumination is off.
*Dim - The keyboard illumination is at half brightness.
*Bright - The keyboard illumination is at full brightness.
4. Click Apply, and then Exit.
5. How to turn off or on and troubleshoot backlit keyboard: https://dell.to/3tHbZ8X.
We recommend following the steps above to turn on and off the keyboard lighting. We invite you to review the product Support Page if any additional questions or concerns arise.
Best,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Errors at 1st power up...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work out of the box. Self diagnostics showed hard drive error. After multiple reboots it finally turns on....greeted by cortana (not a fan), forced to create a Microsoft account to continue, then bloatware kicks in with McAffee etc. Concerned about reliability since it bombed at initial startup...so will return.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello RacTech,
Thank you for your feedback and response. We apologize for your experience and have provided steps below that can assist with your startup issues if needed in the future.
1. At the desktop, click the Search the web and Windows box and type "problem reports".
2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.
We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page - http://dell.to/3hmUpRy
This article contains more detail in regard to blue screen and performance issues - http://dell.to/2u98Cct.
If you require further assistance, please visit the Support Page of your product.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Lesson learned. No more Best Buy or Dell laptops
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought new at Best Buy 5 months ago for processing invoices and basic business needs. And it just died. This is the second $1200+ computer I’ve bought from them that just crapped out, probably due to substandard parts due to COVID. Still have my 7 year old HP laptop that works great. Never buying from Best Buy or Dell again. Lesson learned.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello AdirondackGuy,
Thank you for taking the time to leave us your valued feedback. We are sorry to hear you are having trouble with your Inspiron 7706 2 in1 not booting up. Below I have provided a link to help resolve this issue. On that page, you can choose between, no power, no post not boot, or no video. Once you choose you can find the options to help troubleshoot and resolve that issue.
Resolve boot up issues: https://dell.to/3sdfce6
If you still experience this issue after you have finished troubleshooting your system, please feel free to contact our support team here: 1-800-624-9896.
If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Ashley@Dell
Great when it worked...SERIOUS HEAT & BIOS problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an exact replacement for a "lemon" that I had less than a year. Within 4 hours, the BIOS froze warning me I would make the laptop "unrepairable" if I unplugged it. Best Buy reset it, and within 4 more days the laptop would just black screen for no reason and restart. By the end of the 5th day, it was "black screening" several times an hour. I loved this model when it worked , but...
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Crittur,
Thank you very much for your valued feedback. We are sorry to hear that you have come across some troubles with your Dell Inspiron 7000 laptop because it is showing only a black screen. Below I have provided tips to help resolve this problem, along with the full article link, which has more options if they are needed.
*Ensure that the display is connected to the correct port and powered on.
*Ensure that the display data cable is not damaged and replaced if necessary.
*Ensure that the correct Input Source on the display is correctly selected.
*Remove the data cable from the system. A Self-Test box should appear on the display.
*If the Self-Test box does not appear on the display, replace the display with a verified working unit.
*If there is still no display showing, check if the video was shown during the POST routine.
*If the video was shown during POST, the display or graphics driver could be the cause.
*Restart the system into Safe Mode. To load Safe Mode, press and hold the F8 key as your system restarts.
*This loads the Advanced Boot Menu. Select Safe Mode. Install the current versions of the display and graphics card drivers. Restart the system, and check for video.
*If available, replace the graphics card with a verified working card.
*If both graphics card and monitor work ok on another PC, then contact technical support to resolve the problem.
No Boot or No Video Issue: https://dell.to/3sdfce6
If you are still experiencing issues with your black screen after applying the troubleshooting tips above, please contact the Dell Support Team for further guidance at 1-800-624-9896.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Kept crashing with zoom
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was in the middle of a zoom meeting and within 5 minutes it overheated and shutdown. I let it cool down for a bit and got back on the meeting and this time within a few seconds it crashed again... I am not happy with this purchase....
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Danny,
We are sorry to hear you are experiencing difficulties with your Inspiron and apologize for the inconvenience. To resolve most common issues, we suggest running the suite of tools found within the 'SupportAssist' application that came pre-installed with your PC. It will not only perform diagnostics to determine what may be causing errors but also install the latest updates and drivers. This will ensure you have the best experience to date.
If you have any questions or if the issue persists, feel fee to contact Dell Support for further assitance.
Best Regards,
Anthony P.
- Pros mentioned:Screen size
The Good The Bad The Ugly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked good,had nice size screen. But didn't work leaving me without much needed 17" laptop.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi Lemon,
Thank you for your review. We apologize for the issues you have come across with your Inspiron. We really do appreciate your feedback and will use it to help improve our current and future products. If you come across any further questions, issues or concerns, please contact Dell Support at 1-800-264-9896.
Best regards,
Wendy C.
- Pros mentioned:Screen size
Dell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We ended up exchanging this laptop after 2 issues in 6 weeks. Hoping the Lenovo is better.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Shawn,
Thank you for your review. We apologize for the issues you have come across with your laptop. We really do appreciate your review. If you come across any further questions, issues or concerns, please use the information below to contact Dell Support at your earliest convenience.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-264-9896
It's okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With the issues that I have with the device and the price that I paid for it, I would not recommend buying this device.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Uuuw66,
We are sorry that your laptop has not met your needs. We would love to assist you with any troubleshooting needs but would need a little more information. Please visit the Support Page of your product.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Nice specs but sold a Lemon.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in "Excellent condition" open box. When I received it no power cord was in box. So I had to order a cord from Dell. When I powered it on it kept displaying that it wasn't the correct cord. I end of returning it because it wouldn't charge and the bios couldn't be update. I would only purchase it new.
No, I would not recommend this to a friend