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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 3.1 out of 5 stars with 10 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-10 of 10 reviews
  • Rated 4 out of 5 stars

    Great laptop for kid's school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son for college work. It is fast enough to keep up with what he needs and has plenty of storage. Got it as a refurbished, but it looks and functions like brand-new.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works, but I expected better speed

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up so my kids could play Minecraft together. I came nicely packaged and in good condition. It mostly gets the job done, but we spend a lot of time waiting for it to boot up, log on, and launch programs. It is just... sluggish. I realize it is a refurb, and not the latest greatest. but given that it is a Core i5 and 8GB RAM, I would expect a little more pep.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive laptop with lots of memory. Small footprint and capable of performing all the computer tasks I will require of it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    please stay away from this computer. it crash and i could not get it to work. the battery was half dead. I returned the following day. I could not believe how Best Buy sells computers in this poor condition. I wasted my time with this one. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Not a single scatch

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was the best refurbished item every received. No visible scratches or dings in plastics or metal areas of the case. Has performed well and processor speed is relatively speedy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Price dropped as soon as I purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product. Not exactly the same as picture advertised.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this was a great value, it is a few years old so I find it a little slow but works for what I need it for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    One has battery marked bad will not charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called repair center spoke to Andrea Verderossa on 3/7/2016 only thru e mail she would not call me back after several tries. In e Mail said she would send new battery. Call again then e mailed as on 4/01/2016 still no battery or e mail

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Used, not refurbished.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my 10 year old son for his birthday and now it is going back! Right out of the package I noticed that the case was excessively scuffed. when flipped over it was missing screws and the rubber feet. There is a poorly applied silver sticker on the top to cover the wear. On the first boot I see a message regarding the battery being at the end of its life and sure enough the computer will only run for about 10 minutes without the charger after being plugged in for 24 hrs. Once I got it booted I noticed that tne processor seemed to be working hard. Task manager showed 50% of system resources dedicated to multiple processes from a previous user. These are not truly refurbished. I suspect someone ran system restore, slapped some ram into these things and threw a sticker over the top to hide just how hard it was used. And out the door they go. I will be returning this at the store and I hope they don't give me a hard time. My son is already bummed that his birthday present is a lemon. No more refurbished laptops for me

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I'd hoped

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has been using this for playing games (Minecraft, GMOD and TF2, mostly), and he hasn't had a problem yet. He loves having his own computer, and I love that it was on sale.

    I would recommend this to a friend
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