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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 4 reviews

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75%
would recommend
to a friend

Customers are saying

Customers frequently mention the lack of a backlit keyboard as a downside of the Latitude 14" Laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
  • Pros mentioned:
    Light, Ssd, Sturdy
    Cons mentioned:
    No backlit keyboard

    Rated 4 out of 5 stars

    Nice PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this PC based on my previous experience with DELL - I had a LATITUDE E6430 i-5 during the last 3 years, traveling constantly, from South to North in Latin America, without any problem. The only problem was the battery I had to replace sometimes and some USB ports which were damaged under normal usage. I´m very happy with this new light model and surprise with SSD Drive. The only think I missed is the keyboard back-light - this is important when working on planes and dark environments.

    I would recommend this to a friend
  • Pros mentioned:
    Sturdy
    Cons mentioned:
    No backlit keyboard

    Rated 4 out of 5 stars

    Solid Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall appears to be a solid laptop. One downside is that keyboard does not light up.

    I would recommend this to a friend
  • Pros mentioned:
    Processor

    Rated 5 out of 5 stars

    Great for heavy productivity

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great workhorse for many applications and heavy productivity usage. i7 was nice, and would have done 16GB if it was in stock.

    I would recommend this to a friend
  • Cons mentioned:
    No backlit keyboard

    Rated 3 out of 5 stars

    Hard to Reccomend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop because I wanted a powerful business-class laptop to last me quite a while. Pros include build quality (although plastic), serviceability (dual RAM slots along with M.2 SSD slot and 2.5" HDD bay), and I/O (plenty of USB 3.0, type C, and even VGA) Cons include NO BACKLIT KEYBOARD. Spending $900+ I didn't even think to check and make sure it had a backlit keyboard because I just assumed it did. Technically, this is the lowest end of the Dell Latitude series so no backlight is included. Also no touchscreen is a bummer, but most business-class models don't include those anyways. Overall, there are better priced HP Probook and Lenovo IdeaPad/ThinkPad options with similar specs and build quality. I would probably recommend looking elsewhere. But, if you like Dell and you don't care about any of those extra features, this is a nicely built laptop that will last quite a while.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Charlie,

      Thanks for your review. We are glad that you are finding ways to make your laptop work for you. If you have any questions about your computer you can always check our Product Support Page here: https://dell.to/2m3EOOf.

      Best,
      Bryan
      1-800-624-9896 Dell

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