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Customer Ratings & Reviews

Customer reviews

Rating 2.8 out of 5 stars with 5 reviews

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60%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Cons mentioned:
    Pre-owned condition, Quality control

    Rated 1 out of 5 stars

    Bad Bad item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took it back because when I turn it on it was under other person name and password. That's a shame Best Buy don't take a good look of the products they sold

    No, I would not recommend this to a friend
  • Cons mentioned:
    Defective

    Rated 1 out of 5 stars

    disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective out of the box- fan diagnostic indicated fan inoperative. Apparently the QC was not done- Had to drive 200 Miles each way to return and get a quick recredit to the card used for the online purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable laptop for a small business owner and would consider buying a brand new and new one soon.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Mort,

      We're happy to hear that for the most part your new computer is meeting your needs. If you have any questions you can check out or Product Support Page here: https://dell.to/2UHDop7.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Good price, Solid

    Rated 4 out of 5 stars

    Great for 1st one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price, nice size, a little heavy but solid.

    I would recommend this to a friend
  • Pros mentioned:
    Good price, High memory

    Rated 5 out of 5 stars

    Great Laptop - like new!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget price for high memory, high storage drive laptop that is as good as new.

    I would recommend this to a friend
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