The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Pros mentioned:
Price
Cons mentioned:
Gaming
Rated 4 out of 5 stars
Solid performancing business laptop
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Budget-Friendly business laptop meets all general PC needs for work and surfing the web not a good gaming laptop overall it gets the job done.
I would recommend this to a friend
Cons mentioned:
Poor quality control
Rated 2 out of 5 stars
Defective laptop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I received this laptop in a sealed box, which implies that it came directly from the factory. When I opened the box, I immediately saw that the top ridge of the laptop wasn't assembled completely and I could see all the insides of the computer. Where is Dell's quality control? Best Buy allowed me to return the computer, no problem.
No, I would not recommend this to a friend
Brand response from YourDellTeam
Posted .
Hi Frenchtown, We value your feedback and want to thank you for taking the time to leave a review of your Dell Latitude Laptop. We are sorry to hear that you were not satisfied with the build quality of your device and made the decision to return it. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. If you need further assistance, we recommend using the toll-free number or chat link below at your convenience to reach a member of our Dell Support Team.