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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 374 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 374 reviews
  • Pros mentioned:
    Overall performance, Touchscreen
    Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Pretty Straightfoward

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the features work well, the touchscreen, flipping it over, fingerprint as the key, and the camera cover. Runs smoothly and it handles light gaming fairly well. You can hear the fans here and there, even when its off, but it doesn't go on for too long.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance
    Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Fabulous product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing. Go for it. Great battery life on this range. No lag. Performance is good. Sometime fan is little bit noisy, it happens when it detect huge workload and want to cool down the processor. Overall great product on this mid range.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 4 out of 5 stars

    Overall very decent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very decent laptop. Great processor resulting in very high download and upload speeds. The battery life isn’t the best but still incredibly good, especially if you have it on high brightness. The screen brightness doesn’t go to high but with an anti-glare screen protector it’s more than enough. Overall great laptop for $600

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast,reliable ,easy to use and has large storage capacity

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Dell Laptop Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this is looking good for a one month usage. Battery is as expected and currently no issues yet. Keyboard is fantastic. Exact replica of the MacBook Air. The only off thing I would say is the hinge. Does not give an issue but smoothness could be improved. Overall Great Deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop Ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the efficiency and flexibility of this laptop. Touchscreen is an added bonus. The ability to convert screen to upright position for watching movies is a great feature. I bought the midnight blue color because I love blue and wanted something different than the typical silver or black. Excellent price too. Purchase during President's Day sale. Also bought Best Buy Membership to help with transferring data from older laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Month In: My Honest Laptop Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for about a month now, and overall it's been running incredibly well. I actually picked this up on a great deal, so I feel like I got excellent value for my money. There are occasional issues here and there, but a simple restart is usually all it takes to get things back on track. The one major issue I encountered was the laptop refusing to shut down properly, which left me waiting for the battery to drain completely before I could power it off. Outside of that, it's been a great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Powerful and Affordable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A budget-friendly, wonderful, smooth touchscreen laptop with a powerful processor. You can use it as a table as well! I just love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this laptop for NP school. It has all the recommend requirements for the online course. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really great laptop overall. Especially for a college student. I would recommend to anyone who want to use a high tech laptop but at a reasonable price. So, what are you waiting for??? I got this laptop at an amazing deal. Don't miss out on an opportunity of a lifetime. I really appreciate the great workers who helped me pick this laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    myDell Plus (2in1)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and excellent electronic product. I highly recommend this Laptop to people who are always on the move, busy traveling. Great price also.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Huge capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the color, the capacity, the speed, and the super bright touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great value for this laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great screen. Slim and light good value

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, especially for the price. It is very easy to use and is exactly what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase of a new Dell laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very efficient, fast and soft, I recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    State of versatility and portability

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell Plus 2-in-1 14" with touch screen functionality is a state of usability and affordability. Packaging is well thought-out and does not have any unnecessary packaging materials that feel environmentally unfriendly. For me, the size of the laptop is super acceptable, and it does provide me with a decent size to work and surf the web with no visibility issues. Dell went generous in terms of hardware; this compact laptop is equipped with high-performing parts, an AMD Ryzen AI 300 processor that leverages AI to enhance productivity and efficiency, 16 GB of RAM, 1 TB of SSD storage, and integrated Radeon graphics. The screen offers a Full HD resolution of 1920x1200 at 60Hz. While that refresh rate is on the lower side, and the 300 nits brightness often requires cranking up to 100% for comfortable readability at least from my experience, it still performs well for productivity-focused tasks. With that being said, this laptop gave me more than what I needed. The laptop is lightweight and portable, and I could use it as an alternative to my tablet with more functionality because it's a full PC and has a nice soft keyboard, and the cherry on top of the cake is the embedded Copilot AI that is impressive, I used now more than any AIs since its handy and can be invoked by clicking the dedicated Copilot key. Super convenient and useful. The versatility of using it as a full PC and tablet is my favorite feature in this laptop. What impresses me most is its performance. It manages multitasking and heavy workloads without any lagging or freezing. It easily competes with, and at some points it outperforms, more expensive laptops. Even though this laptop has a Touch ID that enables Windows Hello quick login, I just wished the webcam had facial recognition also as sometimes my finger is dry, and the finger recognition could not recognize my registered finger even after multiple attempts. One downside is that it does not support Power Delivery (PD) charging. And limited to using the included charger, which is not ideal for a type of person like me who wants a universal USB-C charging setup on the go. That feature would have added a lot of convenience. Other than that, this laptop is an excellent choice: responsive, versatile, and packed with thoughtful features. The touch screen is smooth and supports multi-touch gestures seamlessly and battery life lasts long. For anyone looking for a hybrid between a tablet and a high-performance laptop, then stop looking and get this!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I recommend this Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good laptop. It has a nice screen. The sound works well. It would be great if it could hold more charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gift. Good features/specs and screen resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Placed an order online. Open the box fast and conveniently at a great price. The laptop was ready to be picked up in less than an hour. It took no time to set up, and it was up and running in minutes

    I would recommend this to a friend
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