Customer Ratings & Reviews

Does everything I need it to do for work and the battery holds a charge for a long

This is a great mid-range laptop. Very responsive touchscreen and fast processor. Dell is a brand that can be counted on.

​I recently had the opportunity to use the new Dell - Plus 2-in-1 16" laptop, and it's truly a standout device. From the moment you open the box, the sleek "Ice" finish and premium build quality make a strong first impression. ​The performance of this machine is exceptional, thanks to the Intel Core Ultra 7 processor and a generous 16GB of memory. It handles everything from complex multitasking to creative applications without a single hiccup. The 1TB SSD provides not only lightning-fast boot and load times but also plenty of space for all my files and software. ​One of the key features is the Copilot+ PC integration, which provides powerful new AI-driven tools that truly enhance productivity. The 16-inch 2K touch screen is a visual treat; the colors are vibrant, and the clarity is fantastic for both work and entertainment. The 2-in-1 design is incredibly versatile, allowing me to switch effortlessly from a traditional laptop to a tablet for presentations or casual browsing. ​Overall, the Dell Plus 2-in-1 is more than just a laptop; it's a premium experience. It perfectly balances high-end performance with a stunning design and practical versatility, making it a top-tier choice for professionals and creative users alike.

I am a real estate appraiser and I found this lap top to be user friendly, processing skills are higher, it works good with Alamode, and it's able to handle all the photos that are needed.

Great purchase. Great laptop. Does it all. Great speed and life

Easy to use: display outstanding: speed excellent: hooked up easily to another dell screen.

My 11 year old son loved his laptop. It was very easy for him to set up alone, the screen is amazing and it charges very fast.

Screen size is perfect whether I'm using this laptop on a desk or my lap. Battery life is good. Boots up fast and haven't noticed any lag when I have multiple tabs open.

The very first thing I noticed with this laptop after opening it is no barrel plug! It comes with a power adapter that powers through USB-C port. I used different USB-C cable and plug just to make sure it was not proprietary, and it worked! I am very happy with this. The next thing I noticed is when you open the laptop, the screen hinge acts as a way to lift the bottom of the laptop off the table. There are vents on the bottom of the laptop. When it is lifted off the table, you create space for heat to exhaust from the laptop. I have only seen this design on more expensive gaming laptops so it is nice to see it on a non-gaming laptop. This has a fingerprint scanner that supports Windows Hello. Logging onto the desktop has been fast. I wonder if it will start slowing down as I install more applications. It has a camera but it does not support Windows Hello. Being it is a 2-in-1, there are different modes on this laptop. You can use it as an ordinary laptop. You can fold it in a way that it stands on its keyboard, it believe it is called tent mode because it shaped like a tent. You will need to use the touchscreen since the keyboard is facing the table. What I do not like about this mode is the screen wobbles as you are touching the screen. The other mode is folding it and using it like a tablet. To me, Windows OS is not that great of an operating system for tablet use unlike Android or iOS. It is usable. The laptop itself is responsive for basic use. One big issue I ran into is waking up the screen when it goes dark. You cannot just touch the screen like I do with my mobile phone or tablets. You need to flip it over and use the fingerprint scanner. I have not found any other way to wake it up. For me, the laptop itself is good when using it in laptop mode for basic tasks like word processing, consuming media, and browsing the internet. If you want a 2-in-1, I would look at Microsoft’s offerings.

It was time to upgrade my personal laptop and this has been a perfect fit. I appreciate the sales associate that worked with me to meet my needs for storage and capabilities. The touchscreen, speed and built in AI are my favorite features

Performance is awesome. Lots of storage. Touch screen is responsive. Fast

I really like this laptop. It is very easy to use. The backlit keys are an excellent feature and the size of the screen makes reading and typing very easy. This is my first touchscreen laptop and I like it a lot.

Greaat battery life. Easy to use. I love it Lot's of Storage and really fast on the drqw

The laptop performs well the 16” screen has nice color and for what I used it for it does the job not a laptop for gaming but for every day use I would recommend

This Dell 2-in-1 is everything I needed and more. The Intel Core Ultra 7 runs fast and smooth, multitasking is effortless with 16GB RAM, and the 1TB SSD offers tons of storage. The touchscreen is bright and responsive, and I love the flexibility of switching between laptop and tablet mode. Ice color looks sleek and modern. A fantastic all-around device for work and creativity!

I upgraded my previous laptop to this Dell Plus 2-in-1 Intel Core Ultra 7 and I love it. I went with the 16" screen and I really enjoy the larger size. It makes working remotely easier because I have more screen space. I love the size of the touch pad. The battery love is wonderful and I love the USBC charger. Overall, I'm very pleased with this laptop.

I’m really happy with this laptop so far. The charger is super light and easy to carry, and the laptop itself is fast and runs smoothly. Great performance for everyday use — definitely worth it!

Laptop is really good screen is big and its smooth handels heavy workloads and llms as well

The Dell computer is very efficiently designed with comfortable keyboard and clear screen. It is also lightweight and easy to transport. The computer easily opens up with a very good processing speed. The graphics are very sharp and clear. The keyboard includes a number keypad that is functional for number input. Overall the Dell computer is a great buy and strongly recommended.

I got this based on recommendations from online. It is as described. Love the high quality display and ability to use as laptop or tablet. The screen size is incredible. Great for excel tasks. Only con is the webcam. Grainy. Not terrible but I am going to add a device to make my video 4K like the display.