Customer Ratings & Reviews

I just bought my laptop about a month ago and I love it. The display size, the touch screen, the different options that it offers, the speed etc.

Works great! Easy to use and very fast. Love it.

Love love love this laptop. I use it for my business and I wasn't a big fan of dell but the size, the memory and speed are superb. It holds a charge really well and charges very fast. It has changed my mind on the brand.

Good. I like this laptop a lot. Battery life last long , look good shape

I’m extremely satisfied with my purchase of the Dell Plus Copilot+ PC 16" 2K 2-in-1 Touchscreen Laptop. The laptop arrived in excellent condition and the setup was smooth and quick. The 16-inch 2K touchscreen display is sharp, bright, and very responsive. With 16GB memory and 1TB storage, performance is fast and reliable for multitasking, work, and everyday use. The 2-in-1 design is very convenient, and Windows 11 Copilot+ features add a modern, productivity-focused experience. Overall, this laptop offers premium build quality, strong performance, and great value. Very happy with both the product and the purchasing experience—highly recommended.

This is a great cost effective laptop. It is well constructed, super clear screen and performs incredibly well

Love it, screen is the perfect size, performance is what we were looking for and exceeded our expectations

Needed a new laptop and so far it has been great. Battery life is what I needed an upgrade for and so far this one is lasts a while. Also great storage. Employee recommended this one and very happy with the purchase.

Easy to use: display outstanding: speed excellent: hooked up easily to another dell screen.

Exactly what you’re looking for in a computer. Fast, great battery life, good quality

Great purchase. Great laptop. Does it all. Great speed and life

Good performance Reliable Touch screen Copilot Display Camera privacy

The very first thing I noticed with this laptop after opening it is no barrel plug! It comes with a power adapter that powers through USB-C port. I used different USB-C cable and plug just to make sure it was not proprietary, and it worked! I am very happy with this. The next thing I noticed is when you open the laptop, the screen hinge acts as a way to lift the bottom of the laptop off the table. There are vents on the bottom of the laptop. When it is lifted off the table, you create space for heat to exhaust from the laptop. I have only seen this design on more expensive gaming laptops so it is nice to see it on a non-gaming laptop. This has a fingerprint scanner that supports Windows Hello. Logging onto the desktop has been fast. I wonder if it will start slowing down as I install more applications. It has a camera but it does not support Windows Hello. Being it is a 2-in-1, there are different modes on this laptop. You can use it as an ordinary laptop. You can fold it in a way that it stands on its keyboard, it believe it is called tent mode because it shaped like a tent. You will need to use the touchscreen since the keyboard is facing the table. What I do not like about this mode is the screen wobbles as you are touching the screen. The other mode is folding it and using it like a tablet. To me, Windows OS is not that great of an operating system for tablet use unlike Android or iOS. It is usable. The laptop itself is responsive for basic use. One big issue I ran into is waking up the screen when it goes dark. You cannot just touch the screen like I do with my mobile phone or tablets. You need to flip it over and use the fingerprint scanner. I have not found any other way to wake it up. For me, the laptop itself is good when using it in laptop mode for basic tasks like word processing, consuming media, and browsing the internet. If you want a 2-in-1, I would look at Microsoft’s offerings.

product ia everything that was promised. Fast, great battery life, display is perfect. Salesperson was knowledgable. The buying experience was also great.

I love it. Nice and lightweight and fast! Much improvement from my last laptop

The laptop works great! I particularly like the large screen. I’ve connected two additional monitors to the laptop and I’m able to get tons completed.

Very easy set up and use. Speed is fast and display is clear. Extremely happy with this computer

It`s fast, light and practical. The best investment.

I have not had a lot of time using my new laptop, but it is fast and I like Dell's computers. I switched from an old HP WIndows 10 laptop, which I used for 7+ years, because Windows 10 was no longer supported and my old laptop would run very slowly for 15 minutes or more after startup or being idle for a few days. I also like Best Buy's 60 day price match guarentee in the event the price dropped, which it did by $400 two weeks after I bought it, so I got a nice refund too.

Screen size is perfect whether I'm using this laptop on a desk or my lap. Battery life is good. Boots up fast and haven't noticed any lag when I have multiple tabs open.