Customer Ratings & Reviews

This was our choice in updating to a laptop with Windows 11 to replace a Desktop computer with Windows 10 that we got in 2018. Since we have been Best Buy Total Tech members and have been using Office 365 and since the Desktop computer was operational, the transition of data to the new computer by Geek Squad went smoothly. I was able to load our Security software and Printer icons and activate Office 365 prior to Geek Squad transferring data. It has been a good experience.

The touch screen is a nice addition with flip to tablet function. The initial start up was slower than expected. The display is nice.

Great for gamers this computer is fast, and effective with good graphics

This replaced a desktop and I am very well pleased. It is much faster It replaced a desktop and I am very happy with it. The speed of Windows ll is much faster than my old Windows 10 desktop.

Great computer. Easy to setup. Great battery life. Super thin. Very fast

This product offers excellent value for its price and capabilities. I was hoping for a significantly faster processor since my previous computer was lagging. After conducting research and receiving helpful guidance from Best Buy employees at the Wheaton Store, I found that this option met and even exceeded my expectations without breaking the bank.

Good laptop , beautiful screen good processor . The Ram memory could be better.

Its quite fast and easy to use. The touch screen is really nice

Great laptop for the price. The speed is great and love the touch screen:)

If you’re in the market for a 16-inch Dell laptop, there are several strong options that span from everyday productivity machines to powerful professional and creative tools. Dell’s 16″ lineup strikes a balance between screen real estate, performance, and value making these laptops suitable for students, professionals, and casual users alike.

I haven't had a laptop in a while, so I really took my time reviewing different models before committing. I am super happy with this purchase, especially for someone who isn't exceptionally tech savvy. Working well out of the box. Having a touch screen is a real game changer when working on designing.

Nice screen/keyboard and a good weight for its size.

Love it! Light, sleek, soft noiseless keys, large screen.

The laptop is perfect for my 14 years old grandson. He enjoys all the features and applications. This should last him well into his college years.

I've had my new computer for several weeks now and couldn't be happier! I love the keyboard configuration. Easy to type. I took it to a computer tech and had all my old files moved over and it's working perfectly. The screen is a good size and everything in crisp and clear. Love it!

The laptop is everything I expected. It is very fast and the display is awesome. The migration from my older Windows 10 machine went very quickly and was easy. It was delivered when promised. I am extremely satisfied.

My new Dell - Plus 2-in-1 touch screen laptop is awesome. It also has the Intel Core Ultra 7 with Windows AI Copilot+ PC with 16GB Memory and 1TB of SSD. Everything worked right out of the box, and I highly recommend this one!

It works great, just what I need and more. Wonderful quality and fast.

So far so good. My first laptop in a quite a few years. Nice & fast, quiet, & lots of memory. The touchscreen in tablet works perfect.

I wanted an easy to use, basic laptop, and this fits my needs. It took a little while to set up, but seems to be working out well for me. It doesn't have enough plugs for things like a mouse, an extra monitor, etc., so I will have to buy an adapter.